Best Western Premier Grand Canyon Squire Inn

74 State Route 64, Grand Canyon, Arizona, 86023, United States
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Best Western Premier Grand Canyon Squire Inn

Take advantage of our convenient location just outside Grand Canyon National Park and more at this full service Grand Canyon, Arizona hotel. Situated only one and a half miles from the entrance to Grand Canyon National Park, the Best Western Premier show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
74 State Route 64, Grand Canyon, Arizona, 86023, United States

Reviews of Best Western Premier Grand Canyon Squire Inn

Traveller Overview:
4.0 Rating: 7714 reviews
Excellent 37%
Very Good 37%
Average 16%
Poor 5%
Terrible 3%
Rating

cindyhobbs13, wrote review 25/07/2021

Not worth the money

Breakfast is NOT included as it was in all other Best Western Hotels we stayed in during our trip. Instead, you must pay nearly $20 per person to eat at the hotel. The food was good but definitely not... more

Rating

Cindy R, wrote review 22/07/2021

Beautiful Property - but No Free Breakfast

Because my travel partner and I were in town to experience the Grand Canyon, we didn't spend too much time on the hotel property, but from what we could tell - it is beautiful. There are two large swi... more

Owner Response
Barbara Cote, Other at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We greatly appreciate your comments about breakfast, as it must have come as a surprise to you; we appreciate you bringing this to our attention. Please allow us to apologize for failing to provide you with the amenities you would like to have included in the price. We know value and brand consistency are important, and we can find a way to better communicate about our rates that include breakfast. When we included breakfast in the past, guests mentioned they would not like to be charge for a service they didn't use. We have, as a result, moved to providing guests with an option since each Best Western is independently owned and operated. We will continue to strive to find a way to provide the value all of our guests are looking for, and we appreciate you letting us know how our decisions have impacted your stay. We hope you will stay with us again.
Rating

MJKG4, wrote review 21/07/2021

Gross, out dated, overpriced!

Website shows new updated rooms in a separate building. The room we were given was disgusting. Asked to be moved charged an additional $60 when already paying over $200. Absolutely not worth staying!... more

Owner Response
Barbara Cote, Other at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review about your unique experience. We often hear such positive feedback about our products and services, and we apologize this was not the case for you. Your comments deserve personal attention and a formal apology. I hope to connect with you privately so we can address your concerns further. We appreciate that you share your feedback. Future guests can benefit from the information you provide, and in your case it is important that we reiterate we are here for our guests even after you have checked out of our hotel . When we fail to meet your expectations, we want to make it right.
Rating

Gregory12341234, wrote review 19/07/2021

Travelers beware

There is no wifi available in the rooms, and our room had a terrible musty odor. The room was actually larger than most hotel rooms, but that doesn't make up for the lack of amenities. The room is ... more

Owner Response
Barbara Cote, Other at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for sharing your review and letting us know how much you enjoyed the spaciousness of your room. It's nice to be able to unwind and spread out in your room. We understand it can be frustrating when utilities fail; there were several occasions of WIFI connectivity failing the area, and it can have an impact on you just like it does when you are at home. Even though you are on vacation, WIFI or power outages still make for an unpleasant experience, and we apologize this happened while you were visiting the area. Millions of visitors enjoy scenic air tours over the Grand Canyon, and our guests love how conveniently located we are to the intimate airport from which the tours take flight. The noise can be off-putting for some, and we apologize this was the case for you. Cleanliness is more important to us now, more than ever, so we regret there was a musty odor in your room. When we service the rooms in between guests, we note any odors and mitigate them before your arrival. It's our pleasure to provide you with towels and other amenities as you need them, and we are limiting our access to guest rooms as per our brand and local guidelines surrounding public health. We know travel looks different right now, and we look forward with you to the day when the pandemic will no longer be part of our reality. We hope you will consider staying with us again so we can have another chance to visit with you and exceed your expectations.
Rating

toddmhardy, wrote review 19/07/2021

Great hotel near South Rim Grand Canyon

Awesome family hotel. Great outdoor and indoor pools (2). Game room, bowling lanes and lounge on lower level of main building; super fun for families! Main lobby was updated and very nice. Staff w... more

Owner Response
Barbara Cote, Other at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Your business is very important to us and we value your comments. By telling us what you liked about your stay and how much you enjoyed our products and services, you are helping us deliver a superior experience for you and other guests in the future. We are thrilled to hear you enjoyed your stay, and we hope you will come back and see us again soon.