2nd time here & 2nd ONLY to in-park lodging
We love this place. We stayed here on a previous trip and had been upgraded to a suite. We weren’t as lucky this time as it was sold out. But our room was spacious, with every necessary creature comf... more
We love this place. We stayed here on a previous trip and had been upgraded to a suite. We weren’t as lucky this time as it was sold out. But our room was spacious, with every necessary creature comfort. Large bathroom with a huge counter holding double sinks; very helpful getting ready for the day.
We enjoyed the outdoor pool but missed having the pool bar open. Not sure why it wasn’t, because lots of room around it for social distancing!? The spacious indoor pool is next to the outdoor pool and also very nice.
The entire property is lovely and we will stay here again - especially if we can’t get a place in the park, which is always preferable.
Barbara Cote, Other at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for your return visit! We appreciate you sharing the details of your experience, and we are so sorry we were not able to offer you an upgrade during this trip. It sounds like you were able to enjoy a new room type and still had all the space and comforts you needed in order to make the most of your visit. We also apologize the Pool Bar was closed during your stay. We are limiting as many touch points as much as possible, and re-evaluating our operating procedures often to find the best way to serve our guests.
Physical distancing, state and local guidelines, weather, and a consideration about what will draw larger groups are all taken into consideration, as well as the needs of our guests. We understand your stay doesn't have the same premier feeling as when all of our amenities are available. For now, we do invite our guests to check with us ahead of time for pool bar hours and operations, as we are limiting the opening of this area. We are hopeful we will see you again, and we wish you safe and happy travels until you return.