Great Location-Nice Decoration-Friendly Staff-Close to the Grand Canyon National Park
14/03/2018 ritwik c, Bolingbrook, Illinois
I stayed there for one night with my wife in the last week of Feb 2018. It was a cold night and we arrived late after a long drive from McCarran Airport, Las Vegas and were warmly welcomed by Genesis ... more
I stayed there for one night with my wife in the last week of Feb 2018. It was a cold night and we arrived late after a long drive from McCarran Airport, Las Vegas and were warmly welcomed by Genesis (Front Desk Staff). He checked us in quickly and gave direction to our room, which we appreciate much as we were tired and wanted to rest ASAP. It was Room# 0321 that we got which was in a different building (Building # 3000) across the parking lot from the lobby. The room was clean, warm and comfortable in all respect. We slept well, and there was not much sound or disturbance we heard. Teejay checked us out in the morning. Again, he too was quick and efficient. I wanted to get some coffee before we head out to the Grand Canyon National Park. While there was coffee machine in the lobby, but there was no cup at that time. Teejay was kind enough to arrange for cup and lid for me. While, at some other time this simple thing may seem rather trivial and quite expected for, yet on a cold morning when I really needed some coffee, this meant a lot for me. I truly appreciate your hospitality. My thanks go to Genesis, Teejay and Best Western Premier Grand Squire Inn in general to make our stay enjoyable. As a Best Western reward member I have stayed in many of their hotels around US and this one is undoubtedly one of their best. No wonder their tagging as premier as well placed. We stayed for one night only and did not have much time to explore the hotel. Yet, out of a brief look that we could have the hotel compound looked really nice, well decorated, well equipped with indoor pool and overall happy staffs to keep their customers happy. Restaurants on-site, available breakfast buffet (about $ 14/person) but cannot truly comment on those truly as we did not eat there. Overall, we enjoyed our stay and will return here if we are back in the area. Thank you Best Western Premier Grand Squire Inn. less
Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate your comments about Genesis and Teejay. It sounds like the hotel had everything you were looking for, and really made an impact on your visit because of the staff service. Your business is important to us, and we hope to see you again soon!