Best Western Premier Freeport Inn Calgary Airport

86 Freeport Boulevard NE, Calgary, Alberta, T3J 5J9, Canada
based on 1828 reviews Trip Advisor Logo
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Best Western Premier Freeport Inn Calgary Airport

Discover all there is to see and do in Calgary from the comfort of this stylish Best Western hotel near the Calgary Airport, Calgary Stampede and more! Located three kilometers from the Calgary International Airport, the Best Western Premier Freepo show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Premier Freeport Inn Calgary Airport

Traveller Overview:
4.5 Rating: 1828 reviews
Excellent 69%
Very Good 24%
Average 3%
Poor 1%
Terrible 0%
Rating

219wilfredb, wrote review 23/01/2020

Clean and Comfotable

The rooms are very clean and comfortable. The facility is quiet and the staff are friendly. The food service is bit overpriced, if you are staying with children and not on an expense account. Shuttle ... more

Rating

Lynne A, wrote review 13/01/2020

Always comfortable

Stayed here a number of times. Always clean. Friendly staff and good breakfast. The only issue is the room temperature is difficult to control in winter. I like it cooler to sleep. Even with turn... more

Owner Response
Kim R, General Manager at Best Western Premier Freeport Inn Calgary Airport, responded to this review
Hello Lynne A, Thank you for your positive feedback after the continuous support of our property. We appreciate knowing the stays are very clean, staff are always on point and the breakfast is enjoyable. If you ever have any issues with temperature in the room, please just feel free to reach out to the front desk staff by dialing '0' from the guest room. We would be happy to take a look at the in room temperature unit to ensure a desirable temperature is met for sleeping. We hope to see you again soon, take care and all the best to you.
Rating

awayIgo2travel, wrote review 07/01/2020

Suprized how many times I stayed here last year!

I live an hour and a half away so when I have to go to Calgary it is usually best to stay here for a few days as it is like a home away from home. You may see people point out there is a $8.99 breakfa... more

Owner Response
Kim R, General Manager at Best Western Premier Freeport Inn Calgary Airport, responded to this review
Hello awayIgo2travel, Thank you for your overwhelmingly positive feedback. We are delighted to hear your thoughts on the hotel and appreciate the kind words regarding overall cleanliness, service levels and the breakfast offered in the morning. You are correct regarding the two different rates. We continuously received feedback from our guests that as an Airport hotel it wasn't fair to charge one flat breakfast inclusive rate for guests who may not be able to enjoy the breakfast (IE. guests who depart between 4-6 am) As of April 1, 2019, we modified some of our rate options to include breakfast or not include breakfast. We now offer a "bed and breakfast" package for breakfast inclusions and also a significantly lesser room rate, with breakfast optional at $8.99. We have put forth large efforts to ensure that all websites and booking channels reflect the two options and or separate charge. We look forward to welcoming you back in the near future as a repeat guest, thank you for booking again!
Rating

Sandra M, wrote review 04/01/2020

Beautiful, great pool, clean, great service

Overall the room is great, the service was great, the pool was great, and the slide was great. The hotel and room were very clean and spacious. Only draw back was breakfast is not included likes most ... more

Owner Response
Kim R, General Manager at Best Western Premier Freeport Inn Calgary Airport, responded to this review
Hello Sandra M, Thank you for your recent stay and positive feedback regarding your overall experience! We appreciate knowing everything went well for you, in multiple areas of the hotel. Thank you for your pass on regarding the pool bathroom, it will be passed on to the housekeeping team to make corrections. There are certain properties that charge separately for breakfast, depending on the location, clientele and room rate. Regarding additional charges for our breakfast, we continuously received feedback from our guests that as an Airport hotel it wasn't fair to charge one flat breakfast inclusive rate for guests who may not be able to enjoy the breakfast (IE. guests who depart between 4-6 am) As of April 1, 2019, we modified some of our rate options to include breakfast or not include breakfast. We now offer a "bed and breakfast" package for breakfast inclusions and also a significantly lesser room rate, with breakfast optional at $8.99. We have put forth large efforts to ensure that all websites and booking channels reflect the two options and or separate charge. I hope this helps clarify the new options and we can welcome you back to the hotel again soon.
Rating

DGYANNA, wrote review 02/01/2020

Excellent New Year's eve 2019 stay

our family of 3 checked in with another couple and child who was celebrating their wedding anniversary on the eve of NY..overall, our experience was excellent ranging from the moment we checked in(Sha... more

Owner Response
Kim R, General Manager at Best Western Premier Freeport Inn Calgary Airport, responded to this review
Hello DGYANNA, Thank you for such a tremendous review of our property! We appreciate your kind comments regarding the rooms, restaurant and pool area! We look forward to the opportunity to welcome you back as a repeat guest and thank you for choosing the Best Western Premier Freeport Inn & Suites.