Beautiful, great pool, clean, great service
Overall the room is great, the service was great, the pool was great, and the slide was great. The hotel and room were very clean and spacious. Only draw back was breakfast is not included likes most ... more
Overall the room is great, the service was great, the pool was great, and the slide was great. The hotel and room were very clean and spacious. Only draw back was breakfast is not included likes most best westerns. The pool washroom could have been a little more clean less
Kim R, General Manager at Best Western Premier Freeport Inn Calgary Airport, responded to this review
Hello Sandra M,
Thank you for your recent stay and positive feedback regarding your overall experience! We appreciate knowing everything went well for you, in multiple areas of the hotel. Thank you for your pass on regarding the pool bathroom, it will be passed on to the housekeeping team to make corrections.
There are certain properties that charge separately for breakfast, depending on the location, clientele and room rate. Regarding additional charges for our breakfast, we continuously received feedback from our guests that as an Airport hotel it wasn't fair to charge one flat breakfast inclusive rate for guests who may not be able to enjoy the breakfast (IE. guests who depart between 4-6 am) As of April 1, 2019, we modified some of our rate options to include breakfast or not include breakfast. We now offer a "bed and breakfast" package for breakfast inclusions and also a significantly lesser room rate, with breakfast optional at $8.99. We have put forth large efforts to ensure that all websites and booking channels reflect the two options and or separate charge. I hope this helps clarify the new options and we can welcome you back to the hotel again soon.