13/10/2019 Karen H, Knoxville, United States
We came in for a conference and had a nice stay overall. The bed was comfortable, the room was nice and clean & the conference room was perfect for our event. I truly appreciate the gentleman that che... more
We came in for a conference and had a nice stay overall. The bed was comfortable, the room was nice and clean & the conference room was perfect for our event. I truly appreciate the gentleman that checked us in. Our reservation was not correct and he immediately made it right. He was professional and courteous. less
Surjit S, Guest Relations Manager at Best Western Premier Detroit Southfield Hotel, responded to this review
Dear Karen H Thanks a ton dear for your very kind comments with high score of 4/5 besides nice stay, comfortable bed, nice and clean room, friendly check in, perfect conference room. We are truly a multipurpose hotel. We have kept in mind what a traveler needs away from the family and loaded with daily stress. Apart from our SUPER-FRIENDLY AND GUEST CENTERIC TEAM, we distinguish ourselves with more reasons, for business travelers to choose us:
1. Newest and freshest business traveler hotel in the area.
2. A special grade luxurious king size bed and double bed option that takes you in hypnotic sleep and availability of pillow menu.
3. Ultra Violet sanitization of our mattresses and hard surfaces to keep these from unwanted elements 99.9% free.
4. A special silky nightlight for the female travelers who do not prefer to sleep in total darkness. This silky light is part of our architecturally designed table lamps.
5. Architectural mood lighting back of the bed, to keep you happy and relaxed, after hours.
6. TV remotes with Germ Resistant coating.
7. Choice of Glass shower and tub bathrooms to provide a choice to the business travelers
8. Media inter connectivity panel for HDMI, VGA, Audio/Video, S-Video, USB Ports and International Power Adapter, provided in each room.
9. Highest speed internet connectivity for free WIFI.
10. 1000 sqft large fitness center with outdoor views in addition to sauna and VIP Business Lounge.
11. In room fitness-in-a-bag for travelers wanting to workout within their room.
12. Hard wired internet connection for total security in the Business Center.
13. Night hours Car park security seven days a week.
14. Smoke free - Rooms and indoor public areas. Designated smoking places outside the building.
15. Freshly baked breads and cakes from our onsite bakery and hot buffet breakfast with an option for Ala Carte. For example, you can order egg benedicts or omelette of your choice.
16. Award winning full service onsite restaurant and bar that provides for 21st century environment and choicest of wine and beers collections.
17. Room service for breakfast. lunch or dinner.
18. No time wasted free car parking with nearly 500 car parks.
19. Choice of meeting rooms/event spaces from 5 up to 1000 persons.
20. Very central location with prominent places within 15-20 min and 0.5 mile off I- 696 and M-10.
21. Magnificent views of skyline of Metro Detroit and flora-fauna from the Tower rooms
We look forward to your delightful return and until then we will miss you.
Best Regards Guest Relations