Wonderful stay, wonderful staff
I travel to Southfield frequently and my hotel is usually booked for me. This time I was left to book my own. This was closest to my destination, so I stayed here. I was on the 14th floor. From th... more
I travel to Southfield frequently and my hotel is usually booked for me. This time I was left to book my own. This was closest to my destination, so I stayed here. I was on the 14th floor. From the moment I checked in, the staff was all about how they could help make my stay better. They were extremely friendly the whole week I was there. My view was amazing!!! The week before I stayed at a Hilton and from the top floor, the windows were so dirty I kept the curtains closed. Not here. The windows were crystal clear. The bed was very comfortable. They have connection for 110v and 240v. The TV has adapter under it for USB, RCA, VGA, and HDMI input that if very accessible from the desk. I seriously couldn't say enough good about the staff or the hotel. They guy in the room beside couldn't refrain from smoking dope, but they sent their security guy right up and he took care of the problem..... I will be going back here!!!! less
Surjit Singh, Revenue Management at Best Western Premier Detroit Southfield Hotel, responded to this review
Dear mattcK3569OC, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel by having awesome stay and liking wonderful staff, comfortable bed, clean windows besides perfect score of 5/5. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear mattcK3569OC, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Customer Relationship Manager
Best Western Premier Detroit, Southfield