Best Western Premier Detroit Southfield Hotel

26555 Telegraph Road, Southfield, Michigan, 48033-2495, United States
based on 476 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Premier Detroit Southfield Hotel

Stay at the Brand New Best Western Premier Detroit Southfield Hotel. Enjoy just the right mix of luxury, comfort, and style. Built in the heart of a reviving business center where 100 of the Fortune 500 Companies reside and flourish together in South show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Premier Detroit Southfield Hotel

Traveller Overview:
4.5 Rating: 476 reviews
Excellent 70%
Very Good 17%
Average 5%
Poor 3%
Terrible 3%
Rating

rose8742, wrote review 06/07/2020

cleanliness

This property seem to be a party hotel . I will never stay their again. The employees were all very helpful and knowledgeable. The rooms were layer out very good. Location of this property is excellen... more

Owner Response
Surjit Singh, Revenue Management at Best Western Premier Detroit Southfield Hotel, responded to this review
Dear rose8742, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel by liking helpful staff, well laid rooms and excellent location. On behalf of our entire team, I would like to apologize for failing to exceed your expectations as cleanliness was issue .We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear rose8742, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager Best Western Premier Detroit, Southfield
Rating

Brian R, wrote review 18/05/2020

Room for Faimily with points

Somehow my card was charged for this stay, I have been in quarantine in Branford CT 06405 My card can not be used with out me being present. Somehow there is a charge for 33.90 even though I was no wh... more

Owner Response
Surjit S, Guest Relations Manager at Best Western Premier Detroit Southfield Hotel, responded to this review
Dear Brian R , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with rating of 5 bubbles. Surely we shall look into the anomaly of card being charged without in your absence and respond appropriately. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear Brian R, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager Best Western Premier Detroit, Southfield
Rating

Cydne L, wrote review 11/05/2020

Great even in the pandemic

I’ve had to travel a bit since Covid-19 and I stayed at this hotel for 3 nights. It was sparkling clean and although I couldn’t get my service to the room, they made sure everything else was taken car... more

Owner Response
Surjit S, Guest Relations Manager at Best Western Premier Detroit Southfield Hotel, responded to this review
Dear Cydne L , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome 5 bubble rating by liking clean location and caring staff. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear Cydne L, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager Best Western Premier Detroit, Southfield
Rating

DJP23555, wrote review 22/04/2020

Great Hotel...Hotel Staff need to be praised.

Staff was great checking me in last minute and taking care of my needs and preferences. Rooms where spotless and comfortable. I started out in a regular room and moved to a suite. Any request was... more

Owner Response
Surjit S, Guest Relations Manager at Best Western Premier Detroit Southfield Hotel, responded to this review
Dear DJP23555 , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with perfect rating of 5 bubbles besides liking staff, comfortable room and proximity to expressways and restaurants. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear DJP23555, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager Best Western Premier Detroit, Southfield
Rating

constancea129, wrote review 10/04/2020

Wonderful experience..

Excellent hotel,great view,clean rooms...superb staff! Giving thanks to management and staff at The Best Western Premier Southfield for being so very accommodating at all times. Being greeted with a f... more

Owner Response
Surjit S, Guest Relations Manager at Best Western Premier Detroit Southfield Hotel, responded to this review
Dear Constancea129 , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel by liking hotel, clean room, superb staff with a friendly smile besides perfect rating of 5 bubbles. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear Constancea129, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager Best Western Premier Detroit, Southfield