Best Western Premier Detroit Southfield Hotel

26555 Telegraph Road, Southfield, Michigan, 48033-2495, United States
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Best Western Premier Detroit Southfield Hotel

Stay at the Brand New Best Western Premier Detroit Southfield Hotel. Enjoy just the right mix of luxury, comfort, and style. Built in the heart of a reviving business center where 100 of the Fortune 500 Companies reside and flourish together in South show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Premier Detroit Southfield Hotel

Traveller Overview:
4.5 Rating: 461 reviews
Excellent 70%
Very Good 18%
Average 4%
Poor 3%
Terrible 3%
Rating

lees123, wrote review 23/01/2020

Excellent Place

It is a very beautiful hotel. The room was very specious and enjoyable. The front desk staff and breakfast staff were very attentive and willing to go extra miles to keep their guests happy. I couldn'... more

Owner Response
Surjit S, Guest Relations Manager at Best Western Premier Detroit Southfield Hotel, responded to this review
Dear lees123 , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel by liking hotel, spacious room, front desk staff very attentive and willing to help more and more. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear lees123, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager Best Western Premier Detroit, Southfield
Rating

aarora0070, wrote review 20/01/2020

Excellent service.

This property is fantastic. The staff is courteous, the food is just out of the world and the gym is gorgeous. I was very happy that I stayed here for 3 days and will come back and stay here every tim... more

Owner Response
Surjit S, Guest Relations Manager at Best Western Premier Detroit Southfield Hotel, responded to this review
Dear aarora0070 , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel by liking property, fantastic staff, delicious food and lovely gym besides 5 bubble rating. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear aarora0070, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager Best Western Premier Detroit, Southfield
Rating

romewest324, wrote review 17/01/2020

G

Greg and Mano are great receptionists! They are courteous, efficient and friendly. The business rooms are great and clean. Room service is professional and nice. Breakfast is also very good, and they ... more

Owner Response
Surjit S, Guest Relations Manager at Best Western Premier Detroit Southfield Hotel, responded to this review
Dear romewest324 , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel with awesome rating besides liking great work of Greg and Mano, clean business rooms, delicious breakfast. Shall definitely ensure cleanliness of dishes. We treat and consider all guests as our family members. We offer free high speed internet access and free parking.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Customer Relationship Manager Best Western Premier Detroit, Southfield
Rating

681nataliag, wrote review 15/01/2020

Feel very welcome there ! My lost item was returned

Stayed in Premier best western! It’s a big hotel but the staff there is very caring and friendly!great location, rental car center next door! All of the people are incredibly helpful and generous with... more

Owner Response
Surjit S, Guest Relations Manager at Best Western Premier Detroit Southfield Hotel, responded to this review
Dear 681nataliag, Thanks a ton for your very kind comments with 5 star rating besides liking location, staff and return of your clothes. We are truly a multipurpose hotel. We have kept in mind what a traveler needs away from the family and loaded with daily stress. Apart from our SUPER-FRIENDLY AND GUEST CENTERIC TEAM, we distinguish ourselves with more reasons, for business travelers to choose us: 1. Newest and freshest business traveler hotel in the area. 2. A special grade luxurious king size bed and double bed option that takes you in hypnotic sleep and availability of pillow menu. 3. Ultra Violet sanitization of our mattresses and hard surfaces to keep these from unwanted elements 99.9% free. 4. A special silky nightlight for the female travelers who do not prefer to sleep in total darkness. This silky light is part of our architecturally designed table lamps. 5. Architectural mood lighting back of the bed, to keep you happy and relaxed, after hours. 6. TV remotes with germ Resistant coating. 7. Choice of Glass shower and tub bathrooms to provide a choice to the business travelers 8. Media inter connectivity panel for HDMI, VGA, Audio/Video, S-Video, USB Ports and International Power Adapter, provided in each room. 9. Highest speed internet connectivity for free WIFI. 10. 1000 sqft large fitness center with outdoor views in addition to sauna and VIP Business Lounge. 11. In room fitness-in-a-bag for travelers wanting to workout within their room. 12. Hard wired internet connection for total security in the Business Center. 13. Night hours Car park security seven days a week. 14. Smoke free - Rooms and indoor public areas. Designated smoking places outside the building. 15. Freshly baked breads and cakes from our onsite bakery and hot buffet breakfast with an option for Ala Carte. 16. Award winning full service onsite restaurant and bar that provides for 21st century environment and choicest of wine and beers collections. 17. Room service for breakfast. lunch or dinner. 18. No time wasted free car parking with nearly 500 car parks. 19. Choice of meeting rooms/event spaces from 5 up to 1000 persons. 20. Very central location with prominent places within 15-20 min and 0.5 mile off I- 696 and M-10.  21. Magnificent views of skyline of Metro Detroit and flora-fauna from the Tower rooms Dear 681nataliag , We look forward to your delightful return and until then we will miss you. Best Regards Guest Relations
Rating

steffel18, wrote review 14/01/2020

Very comfortable hotel with extraordinary friendly staff.

On arrival I got a free upgrade to penthouse apartment in 16th floor. A marvelous room with big windows for a beautiful view. Manoj at reception was very helpful. He organized a car pick-up-service to... more

Owner Response
Surjit S, Guest Relations Manager at Best Western Premier Detroit Southfield Hotel, responded to this review
Dear steffel18 ,Wow! you had a wonderful stay. We thank you for finding time to send response with 5 star rating besides liking comfortable stay, hospitality by Manoj and great view from Penthouse. We have specially trained front desk, housekeeping, breakfast and service staff to take care of all the needs of the customers and ensuring delight of the guest. We treat and consider all guests as our family members. We offer complimentary hot breakfast, you would also relish free high speed internet access and free parking. We are also in the process of completely renovating our elevators. Should happen soon. Dear steffel18, We love to see you soon while recommend our hotel to all your near and dear ones. Sincerely, Customer Relationship Manager Quality Inn and Suites, Downtown