Great stay, great service. Happy times
25/11/2018 AlbusPuppy, Whitecourt, Canada
Stayed here for the Grey Cup In Edmonton, check in was fast and efficient, we got the premier suite and the room was well stocked and clean. They could update there Ihome as it had the “old school” st... more
Stayed here for the Grey Cup In Edmonton, check in was fast and efficient, we got the premier suite and the room was well stocked and clean. They could update there Ihome as it had the “old school” style hooks up ( I think iPhone 4 and models prior which it has been years since they changed to the new smaller style connection ). Bed was comfortable. Hot Tub was nice. We ate dinner at Jonathan’s lounge and the bartender was kind. My wife found a small hair in her chicken tenders and notified the waitress, they were very apologetic and replaced her dinner right away, also they comped her meal as a further way to apologize. Had some good drinks. Food was delicious as well. We had breakfast at there restaurant in the morning and the breakfast buffet was great. We would stay here again in the future if we’re ever in the area. Thanks best western Denham. less
CBuenavidez, Guest Relations Manager at Best Western Premier Denham Inn & Suites, responded to this review
What an eventful weekend it was, the entire town of Edmonton was busy for the Grey Cup. Thank you for choosing to stay with us though we're a little bit far from the event venue itself and we're glad to know that you enjoyed your stay in our Premier Suite. We appreciate the suggestions and we'll definitely look into that. Also our sincerest apologies for the experience you've had in our lounge, definitely not what we'd like for you to encounter. Thank you for understanding and for allowing us to make it right.
We hope your next stay comes by quick, we'll be looking forward to that. See you again!
Guest Relations Manager