Best Western Premier Crown Chase Inn & Suites

The hotel is in a good location. I was very disappointed in my stay and the lack of service from employees. At check in the lady started by arguing with me which just kicked the trip off to a bad start. Also they charge you 2.00 a day to fight climate control when I asked for this to be removed he didn’t know how to take it off. The is a sneaky charge that is listed in one elevator and can only be taken off by request. I think they should ask first. The rooms are worn and the furniture is rough there are better stays in this area for the same cost. less

The wifi was great to work on my laptop, and stay comfortably on task. The breakfast was delicious, I had the omelet and it was wonderful. The whole staff went above and beyond to ensure my stay was top notch and perfect. less

I absolutely ADORE this place! Can I take up tiny living here? The front staff was friendly and kind, the decor downstairs was nice, but the ROOM: the size was huge, and like new, with a stylish, contemporary feel, and so many little extras: ceiling fans (2), cabinets with frosted glass, an extra sink by the little "kitchen" area, extra throw pillows on the couch (with a lounge sectional), a comfortable office chair, a beautiful shower and vanity sink, and a huge 65 inch television that could be viewed from both the bed or the sofa. Although we didn't use it, the pool area looked beautiful and much nicer than traditional hotel pools. Hotel was walking distance from several chain restaurants, and within a few miles of the downtown square and all the quirky shops and bars. Had a hard time leaving and hoping to stay here again soon! less

We were in town for my sons wedding the weeding party all stayed here it was Near the mall, the shuttle accommodated the kids to brunch and to the wedding venue the only problem was remote did not work well less

My boyfriend and I’s trip started off a little rough, we landed and finally went to check in to our hotel (The Hilton) around 2 AM and they told us our reservation was for the next night (after about a million other things had already went wrong). We were super upset but ended up being able to get a room across the street at the Best Western. Everyone was so sweet and helpful, and Elizabeth was an absolute angel. We’re so thankful we were able to get a room last minute, and the hotel itself was very nice as well, we loved our room. less