Best Western Premier Crown Chase Inn & Suites

2450 Brinker Road, Denton, Texas, 76208-6431, United States
based on 1076 reviews Trip Advisor Logo
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Best Western Premier Crown Chase Inn & Suites

Experience all the vibrant downtown square and University of North Texas campus have to offer when staying at the premier hotel in Denton, TX. The Best Western Premier Crown Chase Inn & Suites caters to business and leisure travelers with upgraded am show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
2450 Brinker Road, Denton, Texas, 76208-6431, United States

Reviews of Best Western Premier Crown Chase Inn & Suites

Traveller Overview:
4.5 Rating: 1076 reviews
Excellent 82%
Very Good 11%
Average 2%
Poor 1%
Terrible 1%
Rating

rda664, wrote review 04/04/2021

Worst place I've ever stayed

AC was broken and didn't work. Remember this is a Texas so it was hot and humid. Bathroom sink didn't drain. The room was next to the main parking lot exit and the stairway on the first floor so nois... more

Owner Response
Zach Glenn, Owner at Best Western Premier Crown Chase Inn & Suites, responded to this review
Thanks for taking the time to share your experience with us and we are truly sorry that you did not have an excellent stay with us. This is not typical of our hotel and we want you to know that we will be looking into each issue and addressing them with each of our team members. When we are notified of any issue our team members work hard to resolve these issues as quickly as possible. While we strive to avoid issues like an AC not working in our guest rooms we know that things can happen and work to promptly repair any issues that are brought to our attention. There is a large conference held not far from our hotel that does offer their own shuttle service but we are not made aware of the service or the times that shuttle will run in advance. It certainly would not be our intention to pass along misinformation to any of guests but likely an issue where we had not been made aware of the service being offered. Our team is dedicated to providing superior customer care and a "Premier Life" experience to each of our guests and we truly hope to have an opportunity in the future to serve you again.
Rating

texasian, wrote review 03/04/2021

Amazing, clean and beautiful!

We stay at Best Western quite often when we travel but this BW, is the best yet so far!!! Clean, beautiful decor, beds and pillows were comfortable and the pool area was stunning! Breakfast was delici... more

Owner Response
Zach Glenn, Owner at Best Western Premier Crown Chase Inn & Suites, responded to this review
Thank you so much for the great comments and we look forward to seeing you very soon!
Rating

drlindarussell, wrote review 29/03/2021

Surprisingly pleasant

The room felt like a high end hotel. The experience is one I would highly recommend. Staff and environment were very friendly and inviting. The breakfast buffet was excellent and fresh. Front desk was... more

Owner Response
Casey Martin, General Manager at Best Western Premier Crown Chase Inn & Suites, responded to this review
Thank you for much for sharing your experience. Hope to see you again soon!
Rating

spikes12340, wrote review 21/03/2021

Bryant and Mimi (Breakfast Staff)

I can not say enough about this hotel .When I arrived, the staff was friendly and accommodating. The hotel is beautiful. My children was on Spring Break and they had a great time around the pool, wat... more

Owner Response
Zach Glenn, Owner at Best Western Premier Crown Chase Inn & Suites, responded to this review
Thank you for the kind remarks about our staff members and for choosing to stay with us! We hope that you come back to see us again soon!
Rating

BobbiA_13, wrote review 06/03/2021

Best place to stay in Denton

Planning a trip to Denton and need a place to stay..you won't find a more comfortable customer friendly hotel then Best Western Premier. Front desk staff are so personable , friendly and welcoming. ... more

Owner Response
Zach Glenn, Owner at Best Western Premier Crown Chase Inn & Suites, responded to this review
Bobbi, thank you so much for the kind words and for recognizing Casey's efforts to make each guest's stay truly memorable. We hope that you are able to come visit us again soon!