Best Western Premier Crown Chase Inn & Suites

Staying here always makes a visit back to my hometown area a pleasure. The staff are wonderfully friendly. The rooms are super comfortable. The breakfasts are tasty and don’t leave without trying the pecan coffee and the Texas-shaped waffles! less

From the moment I walked in the door and was greeted cheerfully by Ms. Claudia, who efficiently checked me in, I was grateful to be "Home." Yes, I have been here before; would not stay anywhere else in Denton. Do I criticize other hotels, no; but I also know 5-Star Quality. I want a friendly, efficient, happy to see me kind of place, where the breakfast is hot and tasty served by Bryant, the pool is crystal clear (and yes OPEN), the hot tub is the correct temperature, my room is expertly cleaned everyday by CeCe (you can give it the white glove test) my questions are happily answered by either Ms. Claudia, William, Jacob and lets not forget Anthony who works the red-eye shift. I am an early riser and Anthony always had fresh coffee waiting, even at 4 am. Last but not least, Gina & Esmeralda who are in charge of sales, eagerly answered my many questions, happy to share their favorites in Denton with me. So......yes I kinda love the people and the place, they are like family to me. Also, I believe in taking the time to speak positively about people and experiences. Its so much more more pleasant to read a review like this, kinda makes you feel good inside, spreading the Joy...... less

This hotel is my #1 favorite hotel in Denton, and my new, exclusive, go-to hotel for all of my business events. Their rooms are beautiful, pool and outdoor area is great, breakfast service is nop notch, and their large meeting room is all-inclusive and has everything I need, from a drop-down A/V screen to a long counter along the back wall for displays at my meetings. The location is excellent as well - right off of I-35, a straight shot to Buccees which is a fun local attraction, and in the same plaza as 4 restaurants who all have discounts and deals for those staying at the hotel. All are within walking distance and it's so convenient. But honestly, the best thing about them is they have truly incredible customer service. They have gone the extra mile to help me with my events - enough that I've signed contracts to hold future events there because they continue to exceed my expectations. Grateful to have found this gem in Denton! less

Title sums it up. Room was large, ceiling fans added bonus. Large TV to watch the game. Breakfast was crisp bacon, scrambled eggs, etc. No fruit was only knock. Definitely stay here again when in the area. less

I initially chose to book this BW location based upon the price per night and convenient location to favorite restaurants within walking distance to the hotel and a Walgreens Pharmacy. We were pleasantly surprised at how really nice this hotel was. Modern decor throughout with clean common areas and rooms with firm beds. Service was excellent. We brought our own breakfast food and did not partake of any food offered due to Covid. I would stay here again should I be in the Denton, TX area and I will recommend this hotel to friends and family. less