A Home Away From Home - Clean, Comfortable, Hospitable and Puts Their Guests 1st
From the moment I walked in the door and was greeted cheerfully by Ms. Claudia, who efficiently checked me in, I was grateful to be "Home." Yes, I have been here before; would not stay anywhere else ... more
From the moment I walked in the door and was greeted cheerfully by Ms. Claudia, who efficiently checked me in, I was grateful to be "Home." Yes, I have been here before; would not stay anywhere else in Denton. Do I criticize other hotels, no; but I also know 5-Star Quality. I want a friendly, efficient, happy to see me kind of place, where the breakfast is hot and tasty served by Bryant, the pool is crystal clear (and yes OPEN), the hot tub is the correct temperature, my room is expertly cleaned everyday by CeCe (you can give it the white glove test) my questions are happily answered by either Ms. Claudia, William, Jacob and lets not forget Anthony who works the red-eye shift. I am an early riser and Anthony always had fresh coffee waiting, even at 4 am. Last but not least, Gina & Esmeralda who are in charge of sales, eagerly answered my many questions, happy to share their favorites in Denton with me. So......yes I kinda love the people and the place, they are like family to me. Also, I believe in taking the time to speak positively about people and experiences. Its so much more more pleasant to read a review like this, kinda makes you feel good inside, spreading the Joy...... less
Zach Glenn, Owner at Best Western Premier Crown Chase Inn & Suites, responded to this review
Thank you so much for the amazing comments! We are so glad that our entire team had a memorable impact on your stay. We definitely want our staff and our guests to feel like family and we're so glad that you felt safe, welcome, and well-taken care of. Please come back to see us again soon!