Best Western Premier Crown Chase Inn & Suites

2450 Brinker Road, Denton, Texas, 76208-6431, United States
based on 1020 reviews Trip Advisor Logo
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Best Western Premier Crown Chase Inn & Suites

Experience all the vibrant downtown square and University of North Texas campus have to offer when staying at the premier hotel in Denton, TX. The Best Western Premier Crown Chase Inn & Suites caters to business and leisure travelers with upgraded am show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Premier Crown Chase Inn & Suites

Traveller Overview:
4.5 Rating: 1020 reviews
Excellent 82%
Very Good 12%
Average 2%
Poor 1%
Terrible 1%
Rating

marshallmonicaanne, wrote review 01/12/2019

It’s okay

The hotel is in a good location. I was very disappointed in my stay and the lack of service from employees. At check in the lady started by arguing with me which just kicked the trip off to a bad star... more

Owner Response
CaseyM1608, General Manager at Best Western Premier Crown Chase Inn & Suites, responded to this review
We are sorry to hear your stay was just ok. We strive to provide an exceptional stay to each and every guest and are committed to correcting each of these areas. We are proud to be a green hotel and to partner with EcoStay to help reduce our carbon footprint. We have EcoStay signage located in our elevator, Suite Shop and guestrooms to share the wonderful benefits of our partnership. Of course we honor our guests requests and will gladly remove the EcoStay fee any time a guest requests and we will work with each of our team members to ensure they are knowledgeable in this process as well. Best Western Premier was recently honored with the JD Power Customer Service award and our team is proud to be a part of the Best Western Premier family and hope that you will give us another opportunity to provide you with the #1 rated Customer Service that Best Western Premier is known for.
Rating

ddiariesblog, wrote review 28/11/2019

Perfect Business Stay

The wifi was great to work on my laptop, and stay comfortably on task. The breakfast was delicious, I had the omelet and it was wonderful. The whole staff went above and beyond to ensure my stay was t... more

Owner Response
helmhotelsgroup, Owner at Best Western Premier Crown Chase Inn & Suites, responded to this review
Lillia, thank you so much! We enjoyed hosting you and we thoroughly enjoy watching your videos and reading your blog. We hope that you come back and see us soon!
Rating

finallyflyingfifty, wrote review 18/11/2019

Can I just move in?

I absolutely ADORE this place! Can I take up tiny living here? The front staff was friendly and kind, the decor downstairs was nice, but the ROOM: the size was huge, and like new, with a stylish, cont... more

Rating

browni4182, wrote review 16/11/2019

Great Hotel Location

We were in town for my sons wedding the weeding party all stayed here it was Near the mall, the shuttle accommodated the kids to brunch and to the wedding venue the only problem was remote did not wo... more

Owner Response
helmhotelsgroup, Owner at Best Western Premier Crown Chase Inn & Suites, responded to this review
Thank you so much for the comments! We'll be sure to look at that remote, it may need new batteries. If not, we'll switch it out! We really appreciate the feedback and we hope that you come visit us again soon.
Rating

Halley M, wrote review 11/11/2019

Had a great experience!

My boyfriend and I’s trip started off a little rough, we landed and finally went to check in to our hotel (The Hilton) around 2 AM and they told us our reservation was for the next night (after about ... more

Owner Response
helmhotelsgroup, Owner at Best Western Premier Crown Chase Inn & Suites, responded to this review
Hi Halley, we are so glad that you were able to move your reservation over to us and that our staff took good care of you! We hope that you will choose us again on your next stay to Denton. Thanks for the comments!