Best Western Premier CHC Airport

I stayed here before an early morning flight and found it clean and well laid out. Each staff member was very helpful. Notes on location: 1) the airport shuttle doesn't start until 7 AM, so if you have an earlier flight, you'll still need to arrange other transportation (the front desk can help with this) 2) it was further than I initially realized from Old Town. I'm still very glad I stayed here, but you'll just need to plan ahead if you're wanting to do much sightseeing. less

The property is excellent (convenient location, clean, comfortable) and the staff very helpful. Easy walking distance to good restaurants and good access to GOA. The AC is lacking. I selected this hotel following a 10 day stay in Italy with limited or no AC during a very hot time of year. This stay was proior to my departure flight, and I looked forward to a good night of rest in a cool room. the AC was woefully lacking. I reported the issue, the staff made adjustments to no avail. Other rooms offered as alternatives had the same issue. This, I endured another night of restless, muggy, sticky sleep. Otherwise the stay was excellent. less

Genoa's streets are not easy to navigate for a first timer. So, the few signs they have to help you are not sufficient. You cannot drive in front of the hotel right away. There is a barrier. Before the barrier is a bell ... that might be it? There are two options a) a companies name and CHC Airport. No "Best Western" or "Hotel". So, we have to park near by and walk up. Upon complaining, the lady explains that it DOES say "CHC Airport" on the bell. I "should believe her". The rest is on-par. No help with luggage, no greetings when you enter, ... The rooms where small but ok. Bathroom doors do not lock. To enjoy the breakfast, you should be hungry. It's about one km from the airport, still it's 15 Euros (fix price). Walking to the restaurant area (15 min) is not nice once it's dark. It's an commercial/industrial area which is not well lit and with few people. If you have to pay the 15 Euros anyway, there is no good reason for using this 'nearby' hotel to wait for your flight. less

We chose to stay here in advance of early morning departures from Genova airport. The hotel was clean and comfortable and the staff very responsive and accommodating. They also have an airport shuttle that you can book. Unfortunately for us, it doesn't start running until 7:00 a.m. so we were not able to take advantage of it. For this reason, I'm rating the service as 'average'. The hotel is located on a small highway with a median barrier, so even though we were quite close to the airport, we couldn't walk. Lastly, it's too far away from the subway stations to use those to access the hotel. Taxis are very expensive in Genova. less

Free shuttle service offered for those staying at the hotel, just 5 mins away from the airport, located in the Sestri Ponente area, also very close to the Sestri Ponente train station that connects with all main stations of the city. The hotel is modern, rooms are new, spacious, clean and breakfasts are amazing, lots of variety for a budget hotel. Had a very pleasant stay. Will come back for sure. less