23/03/2018 pauljanet2018, Bergen, Germany
My husband & I love this hotel, we always leave feeling relaxed & refreshed. The pool & steam/sauna rooms are clean & there is plenty of room to relax. On our visit to the Salt Grotto ( extra cost of ... more
My husband & I love this hotel, we always leave feeling relaxed & refreshed. The pool & steam/sauna rooms are clean & there is plenty of room to relax. On our visit to the Salt Grotto ( extra cost of 9.50 which is in line with other grottos) we saw the very lovely looking wellness treatment rooms & would certainly like to book a treatment another time.
Usually we have had buffet evening meal, but this time we ate from the menu. Sadly some seafood items were not available, but what we did eat was a feast for the eyes & tasted delicious.
On arrival we asked the Housekeeper for a kettle as my husband was unwell & wanted a hot lemon drink. The kettle was brought promptly & gladly. I would prefer teaspoons for the drinks rather than wooden stirrers...
The bar has a great range of gins & tonics & the bar keeper, Jenny, has a wide knowledge of all products available. She has a lovely manner with guests.
Lüneburg is only a short drive away, and we also took a walk to the nearby Waschzuber-an amazing shop with some great products.
Definitely a hotel we recommend to others. less
Elena H, Verkaufsleiter at Best Western Premier Castanea Resort Hotel, responded to this review
Thank you for your great Feedback regarding your recent stay at our Hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thanks a lot for your nice comments and BEST wishes from Adendorf.