Best Western Premier C Hotel by Carmen's

1530 Stone Church Road E, Hamilton, Ontario, L8W 3P9, Canada
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Best Western Premier C Hotel by Carmen's

The Best Western Premier C Hotel by Carmens is Hamilton, Ontarios first luxury boutique hotel. Our eco-friendly hotel offers guests with the modern conveniences of home in a comfortable and classic setting. The property invites guests to take advanta show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1530 Stone Church Road E, Hamilton, Ontario, L8W 3P9, Canada

Reviews of Best Western Premier C Hotel by Carmen's

Traveller Overview:
4.5 Rating: 1002 reviews
Excellent 79%
Very Good 14%
Average 2%
Poor 1%
Terrible 1%
Rating

MLady_C, wrote review 22/09/2020

Excellent customer service

We stayed at the hotel for a wedding function and found it to be quite reasonably priced. The rooms were very clean and the beds were extremely comfortable. The best part of our stay was the customer ... more

Owner Response
Joe Mercanti, General Manager at Best Western Premier C Hotel By Carmen's, responded to this review
Thank you MLady_C, for taking the time to share your feedback with us and others. I am delighted you enjoyed your experience and it was an absolute pleasure assisting you with your travel card. It is always gratifying to know that our efforts are effective and appreciated. We all appreciate your patronage and look forward to your return. Sincerely, Tanya Risidore, Guest Services Manager
Rating

JPbaba, wrote review 22/09/2020

Exceptional experience

I don’t know where to start. From the reception to my room and all the in-built amenities to the environment are all exceptional. To top it all is the ultra modern Coffee machine placed at 2nd floor.... more

Owner Response
Joe Mercanti, General Manager at Best Western Premier C Hotel By Carmen's, responded to this review
Thank you JPbaba, for taking the time to tell us of your satisfaction with our accommodations and service during your recent stay at our Hotel. We certainly enjoyed having you with us. Yours in Hospitality, Tanya Risidore, Guest Services Manager
Rating

MrVictorChew, wrote review 09/09/2020

A Fantastic Experience From Start To Finish

A relaxing few days with my young girls before they head back to school. The swimming pool was the main draw and quickly found out we needed to book the pool in hour increments as they did not want an... more

Owner Response
Joe Mercanti, General Manager at Best Western Premier C Hotel By Carmen's, responded to this review
Thank you Vayne, It was our pleasure to be your hosts at the Best Western Premier C Hotel by Carmen’s and I am truly pleased that you enjoyed your time with us! As you mentioned, our team is committed to providing an exceptional experience and your health and safety remain paramount. We were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing the Best Western Hotel Group’s "We Care Clean" initiative and ensuring our guests have a safe and comfortable stay. We look forward to welcoming you back again soon. Thank you so much for staying with us. Sincerely, Tanya Risidore, Guest Services Manager Best Western Premier C Hotel by Carmen's
Rating

Min P, wrote review 09/08/2020

Small lovely little boutique hotel - simply charming

Despite COVID-19, the wedding ceremony proceeded and pre wedding preparations were done at hotel. 2nd wedding in a year and everything was wonderful from point of check in, assistance with extra item... more

Owner Response
Joe Mercanti, General Manager at Best Western Premier C Hotel By Carmen's, responded to this review
Thank you Min P, for taking the time to write such a complimentary review. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We look forward to your return. Sincerely, Tanya Risidore, Guest Services Manager
Rating

Ann C, wrote review 03/08/2020

Wedding stay

We booked the hotel for our daughter's wedding and reception. The reception is on hold for next year but we stayed for 2 nights around the wedding. The bridesmaids used one of the suites for the night... more

Owner Response
Joe Mercanti, General Manager at Best Western Premier C Hotel By Carmen's, responded to this review
Thank you Ann C, for taking the time to tell us and others of your satisfaction with our accommodations and service during your recent stay at our Hotel. We certainly enjoyed having you with us and look forward to celebrating with you next year for the reception. Yours in Hospitality, Tanya Risidore, Guest Services Manager