Best Western Premier C Hotel by Carmen's

1530 Stone Church Road E, Hamilton, Ontario, L8W 3P9, Canada
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Best Western Premier C Hotel by Carmen's

The Best Western Premier C Hotel by Carmens is Hamilton, Ontarios first luxury boutique hotel. Our eco-friendly hotel offers guests with the modern conveniences of home in a comfortable and classic setting. The property invites guests to take advanta show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Premier C Hotel by Carmen's

Traveller Overview:
4.5 Rating: 986 reviews
Excellent 79%
Very Good 15%
Average 2%
Poor 1%
Terrible 1%
Rating

racquelkaelberer, wrote review 17/01/2020

Great staff

Great staff - the rooms are very clean. Friendliest cleaning staff I have ever experienced. Restaurant has great food - I would go out to eat at this restaurant if it wasn't in the hotel. Please no... more

Owner Response
Joe M, Owner at Best Western Premier C Hotel By Carmen's, responded to this review
Thank you racquelkaelberer for taking the time to tell us and others of your satisfaction with our accommodations and service during your recent stay at our Hotel. We certainly enjoyed having you with us. We will be sure to share your kind words regarding our Housekeeping team for you. They will pleased that you acknowledged their efforts. Baci Ristorante while true close Sunday to Thursday at 9:00pm but are open until 10:00pm on Fridays & Saturdays. Alternate dining options in the area can be provided by visiting a member of Guest Services 24hrs a day. We look forward to your return. Sincerely, Tanya Risidore, Guest Services Manager
Rating

janicefriend13, wrote review 04/01/2020

Wedding

My husband and I booked a 2 bedroom suite for our daughters wedding. The room was used not only for sleeping but to host guests, hair and makeup for the bridal party etc. We asked in advance for extra... more

Owner Response
Joe M, Owner at Best Western Premier C Hotel By Carmen's, responded to this review
Thank you janicefriend13 for taking the time out of your busy schedule to write such a complimentary review. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We look forward to your return. Sincerely, Tanya Risidore, Guest Services Manager
Rating

Rayna2020, wrote review 02/01/2020

NYE stay over

Nice hotel with friendly staff. Very comfortable and clean room. No housecoat or slippers provided so bring your own. Hotel restaurant closed New Year’s Day so can’t comment on the service there. The ... more

Owner Response
Joe M, Owner at Best Western Premier C Hotel By Carmen's, responded to this review
Thank you Rayna2020, We encourage all our guests to reach out to a member of Guest Services 24/7 during their stay for anything that may be a miss. Please note robes and slippers are available upon request. While our black out blinds are sometimes missed, we will be sure to investigate further to see if this room in particular needs to be addressed. We hope to be able to welcome you back in the near future. Kind Regards, Tanya Risidore, Guest Services Manager
Rating

Dave V, wrote review 31/12/2019

The whirlpool fireplace room makes for a great romantic weekend

The service is quick and efficient and everything is very clean. The main pool and whirlpool are a nice way to relax. The restaurant is good enough Italian cuisine to visit even if you aren't staying ... more

Owner Response
Joe M, Owner at Best Western Premier C Hotel By Carmen's, responded to this review
Thank you for sharing your experience with us and others Dave V, We are pleased you enjoyed your stay and look forward to being able to welcome you back. Sincerely, Tanya Risidore, Guest Services Manager
Rating

Sheila G, wrote review 21/12/2019

Gorgeous hotel

A really nice hotel. The staff were just amazing. Anna on the front desk and Angie in the restaurant were just delightful ladies. Room (suite) was large, two bedrooms with king size beds, kitchen, ... more

Owner Response
Joe M, Owner at Best Western Premier C Hotel By Carmen's, responded to this review
Thank you for your feedback Sheila G, we are so pleased you enjoyed your experience. We will be sure to share your kind mentioning of Anna and Angie for you. They will be pleased their efforts have been recognized and appreciated. We hope to be able to welcome you back again soon. Sincerely, Tanya Risidore, Guest Services Manager