Best Western Premier C Hotel by Carmen's

1530 Stone Church Road E, Hamilton, Ontario, L8W 3P9, Canada
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Best Western Premier C Hotel by Carmen's

The Best Western Premier C Hotel by Carmens is Hamilton, Ontarios first luxury boutique hotel. Our eco-friendly hotel offers guests with the modern conveniences of home in a comfortable and classic setting. The property invites guests to take advanta show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1530 Stone Church Road E, Hamilton, Ontario, L8W 3P9, Canada

Reviews of Best Western Premier C Hotel by Carmen's

Traveller Overview:
4.5 Rating: 1006 reviews
Excellent 79%
Very Good 14%
Average 2%
Poor 1%
Terrible 1%
Rating

asantemclean, wrote review 25/11/2020

Great service Steve G is amazing

Everything was easy it was quick and it was done properly and that’s what I look for when staying at a hotel thanks to Steve for his great service it was a very pleasant stay, everything was very clea... more

Owner Response
Sara Graham, General Manager at Best Western Premier C Hotel By Carmen's, responded to this review
Thank you asantemclean, for taking the time to tell us and others of your satisfaction with our service during your recent stay at our Hotel. We too consider staff members like Steven as some of our most valuable assets. He will be pleased that you acknowledged his efforts. Sincerely, Tanya Risidore, Guest Services Manager
Rating

F6065DTdaniellel, wrote review 18/11/2020

Beautiful Location for a Wedding!

We had our wedding at the C Hotel this fall, and despite COVID restrictions the staff and everything were incredible! We were provided with excellent service start to finish. Food was great, room was ... more

Owner Response
Sara Graham, General Manager at Best Western Premier C Hotel By Carmen's, responded to this review
Thank you F6065DTdaniellel, for sharing your experience with us and others. Our hotel aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and our staffs, we are delighted we were still able to provide a beautiful experience for you both. On behalf of our entire team, I would like to thank you again Sincerely, Tanya Risidore, Guest Services Manager
Rating

carlotaorellana0, wrote review 16/11/2020

Not for kids stinky!

Not for babies or kids way to pricey for what u get smells of urine and cigarettes so bad !!!! And there was a broken glass pushed back and turned maybe thinking we wouldn't notice and peanuts b... more

Owner Response
Sara Graham, General Manager at Best Western Premier C Hotel By Carmen's, responded to this review
Dear carlotaorellana0, Thank you for your comments, This type of feedback is not characteristic of the experience we are known to deliver on a daily basis. To ensure you have the correct property, I kindly request reaching out to me directly at trisidore@carmenshotel.com Sincerely, Tanya Risidore, Guest Services Manager
Rating

381crystalp, wrote review 04/10/2020

Amazing stay

Just by pulling up the driveway,I knew this hotel really cares about the property....then we walked into the lobby! Very modern,very clean,and greeted with a smiling front desk clerk. Checking in was ... more

Owner Response
Joe Mercanti, General Manager at Best Western Premier C Hotel By Carmen's, responded to this review
Dear Crystal & Tom, Thank you so much for taking the time to share your experience with us and others. Your comments on our performance were most generous. It was our pleasure to be your hosts and am truly pleased that you enjoyed your time with us! It is always gratifying to know that our efforts were effective and appreciated. We appreciate your patronage and look forward to your return. Sincerely, Tanya Risidore, Guest Services Manager
Rating

MLady_C, wrote review 22/09/2020

Excellent customer service

We stayed at the hotel for a wedding function and found it to be quite reasonably priced. The rooms were very clean and the beds were extremely comfortable. The best part of our stay was the customer ... more

Owner Response
Joe Mercanti, General Manager at Best Western Premier C Hotel By Carmen's, responded to this review
Thank you MLady_C, for taking the time to share your feedback with us and others. I am delighted you enjoyed your experience and it was an absolute pleasure assisting you with your travel card. It is always gratifying to know that our efforts are effective and appreciated. We all appreciate your patronage and look forward to your return. Sincerely, Tanya Risidore, Guest Services Manager