Best Western Premier Bridgewood Resort Hotel

1000 Cameron Way, Neenah, Wisconsin, 54956-9807, United States
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Best Western Premier Bridgewood Resort Hotel

We invite you to Live the Premier Life at our award winning, the Best Western Premier Bridgewood Resort Hotel and conference center in Neenah, Wisconsin. Our location on the outskirts of a city of 26,000, belies the fact that our property includes wa show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Premier Bridgewood Resort Hotel

Traveller Overview:
4.5 Rating: 836 reviews
Excellent 79%
Very Good 14%
Average 2%
Poor 1%
Terrible 1%
Rating

DayTrip749185, wrote review 02/08/2020

Wonderful Hotel

The room was very spacious and nice. Good size bathroom also. Couch was not comfy at all though... really the only complaint we had. Very nice and friendly staff. Restaurant was nice and staff there w... more

Owner Response
Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello DayTrip749185, Thank you for the 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center! I am glad to see you enjoyed your experience during these tough times for all. We are grateful for your business and support. We recently renovated all 95 guest rooms in December and 39 of those rooms now include suites. Feedback has been very well received from our guests who are enjoying the modern and updated look. Our team is dedicated to making sure our guests feel welcomed and have everything they need for a memorable experience. Cleanliness is a top priority for the safety of our guests and team members which now includes electrostatic spraying of all guest rooms prior to a guest checking in. I am happy to see you enjoyed the service and attached restaurant, Ground Round Grill & Bar, where guests have enjoyed the patio and fire pit seating for extra safety. Thank you for being our guest. We hope to see you again soon. Sincerely, Ryan Batley General Manager
Rating

als202080, wrote review 27/07/2020

Amazing getway!

Appearance was awesome! No complimentary breakfast which we're used to, but Denise our waitress at breakfast at restaurant did an outstanding job! She couldn't have been any more helpful. People like ... more

Owner Response
Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello als202080, Thank you for the great review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! I am glad to see you enjoyed your experience at the resort and service from our Ground Round Grill & Bar team member, Denise. Our team is committed more than ever to cleanliness through our industry leading, We Care Clean program, but also service! Denise is a leader in that area making guests feel comfortable mainly through her humor. I look forward to sharing this with her. Thank you for being our guest. We are grateful for your business and support. Stay well! Sincerely, Ryan Batley General Manager
Rating

bswann12, wrote review 16/07/2020

Super clean and great for kids

We had a great stay and enjoyed the pool & splash area. It was great for my 6 and 2 year old. The hotel was clean and our room was spacious. Will absolutely be returning. The connected restaurant was ... more

Owner Response
Ryan Batley, Owner at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello bswann12, Thank you for trusting in the Best Western Premier Bridgewood Resort Hotel and Conference Center for your recent family fun. Getting together safely with family is tougher than ever right now. It is wonderful to see your family had such a memorable experience. We feel we are the perfect resort for Staycations and family outings. Our team is more focused than ever on cleanliness through our industry leading We Care Clean program. In addition to feeling safe, guests can enjoy our recently remodeled guest rooms, Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts and walking/biking trails with free bike rental. It is great to hear your family will be visiting us again. Thank you for your business and support. Sincerely, Ryan Batley General Manager
Rating

monicaavon1, wrote review 14/07/2020

Trip

We have stayed at this resort a few times twice for a wedding. It just does not seem that it is quite as nice and clean as it use to be. The kids did enjoy the pool area. They loved the small water sl... more

Owner Response
Ryan Batley, Owner at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello monicaavon1, Thank you for the great review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Thank you for your continued support and business to the hotel. We are grateful to have you as our guest. Cleanliness has always been a top priority for us and even more now than ever. We ahve implemented new cleaning protocols such as the use of an electrostatic sprayer and frequent sanitation of high touch points like door handles, phones and key cards. AAA has recognized our property for consecutive years with the "Best of Housekeeping" award due to our high standards of cleanliness and execution. If there are ares you feel we can improve upon, please email me at ryanbatley@bwneenah.com as we are always striving to make positive changes. Kids love our Aquatic Fun Center complete with 4 pools and a slide with a game center in the deck above. I am glad your enjoyed it as well. Thanks again for your business as we hope to see you again soon. Stay Well, Ryan Batley General Manager
Rating

rmakiya, wrote review 14/07/2020

Nice weekend getaway

Extremely clean. Restaurant staff and front desk staff were very friendly. We were very happy to see all staff wearing masks for our protection. We wore ours as well. Restaurant had outdoor dining op... more

Owner Response
Ryan Batley, Owner at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello rmakiya, Thank you for the perfect scores and wonderful comments regarding your experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. Thank you for being our guest. Cleanliness is more important than ever during these tough times for all. Mask wearing, electrostatic spraying, public hand sanitizer stations and social distancing measures are just a few of the We Care Clean protocols we have in place to protect our guests and our team members. Thank you for doing your part and wearing a mask as well. Our recently renovated guest rooms and suites have been in high demand and satisfaction as families trust in our team to keep them safe while providing a fun filled environment. Kids and grand kids enjoy the Aquatic Fun Center, Ground Round Grill & Bar, outdoor playground, mini golf and free bike rental. We are grateful for your business and hope to see you again soon. Stay well. Sincerely, Ryan Batley General Manager