Great, if solve water pressure issues
14/10/2017 madcg, Madison, Wisconsin
This is a great motel, with very nice amenities. Our room had a fireplace and whirlpool tub, with microwave and refrig. The bathroom had double shower heads. And sits right on a golf course. So rea... more
This is a great motel, with very nice amenities. Our room had a fireplace and whirlpool tub, with microwave and refrig. The bathroom had double shower heads. And sits right on a golf course. So really really great; almost! Noise from the golf course maintenance started early Sunday morning. Bothersome. But much much worse was the low water pressure. Forget that there were two showerheads. Trying to get one to have enough pressure was a problem Saturday, but Sunday morning nothing at all. Apparently the hotel knew there was a problem, but nothing said to us. And no offer of extension for checkout, although getting a shower (much less a whirlpool bath) was out of the question most of the morning. Terrible experience with that! But the room really was very nice, especially for the price. Will go back when the chance offers, and hope that they have the water pressure fixed. less
Robert D, General Manager at Best Western Premier Bridgewood Resort Hotel, responded to this review
Thank you for your feedback regarding your stay at Bridgewood. I apologize for the water pressure issue and want to assure you it was an isolated incident that was corrected by our engineering team. I appreciate your thoughts on your entire experience and hope you will return.