Best Western Premier Bridgewood Resort Hotel

1000 Cameron Way, Neenah, Wisconsin, 54956-9807, United States
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Best Western Premier Bridgewood Resort Hotel

We invite you to Live the Premier Life at our award winning, family owned, Best Western Premier Bridgewood Resort Hotel and Conference Center in Neenah, Wisconsin. Our location on the outskirts of a city of 26,000, belies the fact that our property i show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1000 Cameron Way, Neenah, Wisconsin, 54956-9807, United States

Reviews of Best Western Premier Bridgewood Resort Hotel

Traveller Overview:
4.5 Rating: 878 reviews
Excellent 79%
Very Good 14%
Average 2%
Poor 1%
Terrible 1%
Rating

vanessa0621, wrote review 17/04/2021

You will not be disappointed!

We stayed at the Best Western Premier in Appleton, WI for our son's basketball tournament weekend and the entire place was perfect for us. The rooms were clean and nice, the bathroom was huge! The poo... more

Owner Response
Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello vanessa0621, Thank you for the 5 star rating and intent to return to the Best Western Premier Bridgewood Resort Hotel and Conference Center! This is the highest praise we can receive and are happy to see you enjoyed your experience. We are excited that families are able to safely travel and create memories together. Our resort has always been a top choice for families given our onsite amenities and dedication to cleanliness. In addition to the Aquatic Fun Center we have a gaming area, walking/biking trails, Fitness Center, Ground Round Grill & Bar, Pickleball Courts and mini golf. I hope the tournament went well and we look forward to hosting your again. Thank you for your business and support. Sincerely, Ryan Batley General Manager
Rating

jillianj2003, wrote review 14/04/2021

GREAT FAMILY PLACE!

My 10 year old and I stayed with family for a private party, I couldn’t get her away from the pools! I wish I had more time to explore the property and take advantage of mini golf. Next time I’ll brin... more

Owner Response
Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello jillianj2003, Thank you for the fantastic review of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am excited to know you trusted in our resort for family fun. Our team has been working hard to ensure we are keeping each other and our guests as safe as possible through our industry leading We Care Clean program. In addition to high cleanliness standards, our resort many guest room suites and onsite amenities such as the Aquatic Fun Center, walking trails and Mini Golf Course that keep everyone engaged. The low depth activity pool is great for toddlers and young kids. We look forward to your next visit with the entire family. Thank you for being our guest. We are grateful for your business and support. Sincerely, Ryan Batley General Manager
Rating

dawnsmerda, wrote review 11/04/2021

Everything you expect from a 4-Star Hotel

Beautiful hotel and resort in Neenah. Huge corner room with modern amenities. The bed was a bit hard, but otherwise fantastic. Clean, stylish, easy to find, and very comfortable rooms. What more can y... more

Owner Response
Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello dawnsmerda, Thank you for the 5 star review of the Best Western Premier Bridgewood Resort Hotel and Conference Center! It is great to see you enjoyed your spacious room, décor and comfort. We recently renovated all 95 guest rooms as the beds are very new given the firmness of the mattress. We are easily located off Interstate 41 in the center of Neenah with free parking. Cleanliness is a top priority for our team so I am also glad to know you noticed our high standards in that regard. Thank you for being our guest. We are grateful for your business and support. We hope to see you again soon. Sincerely, Ryan Batley General Manager
Rating

chunkzero, wrote review 06/04/2021

Great Family StayCation!

Fun, clean, and friendly. Pool and hot tub great for the whole family. Suite was roomy and well laid out. It was great having a table and chairs with the mini kitchen. The internet was fast and kep... more

Owner Response
Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello chunkzero, Thank you for the 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. Your trust in our resort to not only provide family fun, but guest safety is much appreciated. I am thankful for your support and positive comments. We know how important the internet is for travelers. Great to hear is worked well for you. Our Aquatic Fun Center and newly remodeled suites have been favorites spots for traveling families. Our two-bedroom family suite features 2 bedrooms and 1 bathroom with 1 extra vanity with a sink in the living area. This suite features one bedroom with a King size bed and TV. The second bedroom features 2 double beds and an additional TV. The living area of the suite has a sofa sleeper, wet bar, TV, table with 2 chairs and a bench. This suite features plush top mattresses and premium linens, a microwave and refrigerator, bathrobes, and USB charging outlets. Thank you for being our guest. We are grateful for your business and support. Sincerely, -The Bridgewood Team
Rating

828rookie2021, wrote review 06/04/2021

Check in to find room was not ready

After arriving at 4PM I was told my original room I requested was not available and that the room they put me in was still being cleaned by house keeping. It would be another 2 hours till my check in... more

Owner Response
Ryan Batley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello 828rookie2021, Thank you for completing a review regarding your recent stay at the Best Western Premier Bridgewood Resort Hotel and Conference Center. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. The Pandemic has been devastating to our team members and business and now the resurgence of travelers has come with challenges. Since more people have become comfortable with traveling and being Spring Break, our hotel has been heavily occupied by large groups or families in every guest room. In normal times, we would have a mix of corporate, leisure and wedding guests that would allow us to clean the rooms faster. In addition to the large groups, we have added industry leading cleaning protocols that also increase the amount of time spent cleaning each room for your and our team member safety. Our goal has been to get all guests checked in by 4pm. Again I am sorry to know this impacted your stay. Thank you for being our guest. We are grateful for your business. Sincerely, Ryan Batley General Manager