Best Western Premier Bridgewood Resort Hotel

1000 Cameron Way, Neenah, Wisconsin, 54956-9807, United States
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Best Western Premier Bridgewood Resort Hotel

We invite you to Live the Premier Life at our award winning, the Best Western Premier Bridgewood Resort Hotel in Neenah. Our location on the outskirts of a city of 24,000, belies the fact that our property includes a nine-hole golf course, voted the show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Premier Bridgewood Resort Hotel

Traveller Overview:
4.5 Rating: 828 reviews
Excellent 79%
Very Good 14%
Average 2%
Poor 1%
Terrible 1%
Rating

1scorgo, wrote review 23/03/2020

exceptional Team and Service

During this time (COVID-19), Staff is reduced and I realize they have more to do as they are working for a could people but the friendliness and cleanliness as well as just positive and upbeat servic... more

Owner Response
RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello 1scorgo, Thank you for the 5 star rating and fantastic review regarding your experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center! Our team and business, along with many others, have been dramatically impacted by COVID-19. With that said, our team still values our key company principals which revolve around guest service, team work and cleanliness. I could not be more proud of them during this tough time. Your review is a shining bright moment during some difficult times or us all. Thank you for your kindness and thoughtfulness. We are grateful for your business and support and look forward to serving you during a more pleasant time. Stay safe and well. Sincerely, Ryan Batley General Manager
Rating

crawford836, wrote review 09/03/2020

Great property!

Property was very clean. Rooms are very nice and spacious. All updated. Beds and pillows were very comfortable. Our children even said the pull out couch was comfortable. Pool and outdoor hot tub area... more

Owner Response
RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello crawford836, Thank you for the 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. I am thrilled to see you had such a memorable experience at our resort. Our team takes great pride in our "White Glove Clean" standards. We recently renovated all of our guestrooms and have great feedback much like yours in regards to the comfort and furnishings. I am glad to hear your children enjoyed their stay including the activity pool and outdoor hot tub. The outdoor hot tub is a guest favorite this time of the year. Thank you for trusting in us for your family vacation. We appreciate your business and hope to see you again soon. Sincerely, Ryan Batley General Manager
Rating

David V, wrote review 01/03/2020

And doggie made 3

Well-appointed, modern, clean king whirlpool room with large wall-mounted articulating flat-screen TV and electric fireplace. Two large rainfall shower heads. Quick check-in by friendly front desk cle... more

Owner Response
RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello David V, Thank you for the fantastic survey response and 5 star rating of the Best Western Premier Bridgewood Resort Hotel and Conference Center. It is great to hear you and your 4 legged friend had such an enjoyable experience. We know how important dogs our to families and have created specialty pet friendly rooms just for those experiences. Thank you for your compliments on your Whirlpool Suite. We recently renovated all of our guestrooms. Feedback has been very well received. I am glad to know you took advantage of our resort attractions such as a banquet event, Aquatic Fun Center and Ground Round Grill & Bar. These make traveling fun and convenient for business and leisure guests. Thank you for your business and support. We hope to see you again soon. Sincerely, Ryan Batley General Manager
Rating

Stephh77free, wrote review 23/02/2020

Accommodating staff and clean facility

My friend's wedding was on site and we requested early check in so we could drop our bags off before the ceremony. The staff allowed us to check in 3 hours early which was so lovely! The room was pret... more

Owner Response
RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Stephh77free, Thank you for the great review and feedback regarding your recent experience at the Best Western Premier Bridgewood Resort Hotel and Conference Center. We hope your friends had the wedding of their dreams! Thank you to them for trusting in us for such a special day. With facilities that include recently remodeled guestrooms, a grand ballroom, ceremony sites, Aquatic Fun Center, Ground Round Grill & Bar, mini golf, Platform Tennis Courts and walking/biking trails, we feel we are the perfect host location for a wedding. We know how important it is to get settled in your room before the festivities begin. I am glad our team was able to accommodate your request. Please know our Food and Beverage Team will use your feedback to improve room service operations. I apologize for the inconvenience. Thank you for being our guest. We hope to see you again soon. Sincerely, Ryan Batley General Manager
Rating

Randy B, wrote review 23/02/2020

Family vacation at Neenah

Enjoyed our stay at the Best Western, and the fact they are pet friendly was the deciding factor. We would not have gone on vacation if we could not bring our senior springer spaniel with us. The hote... more

Owner Response
RyanBatley, General Manager at Best Western Premier Bridgewood Resort Hotel & Conference Center, responded to this review
Hello Randy B, Thank you to you and your family for trusting in the Best Western Premier Bridgewood Resort Hotel and Conference Center for your family travels! We know you have lots of options for such a special trip. Our team understands how important dogs have become to families. Because of that, we have specially designed Pet Friendly Rooms to accommodate dogs and won't impact other guests. We strive to be leaders in our market in all aspects including the hotel and restaurant, the Ground Round Grill & Bar. World Class is a tremendous compliment to our team. They will be proud to see this. Thank you for being our guest. We hope to see you ad your family again. Sincerely, Ryan Batley General Manager