Best Western Premier Boulder Falls Inn

505 Mullins Drive, Lebanon, Oregon, 97355-3997, United States
based on 615 reviews Trip Advisor Logo
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Best Western Premier Boulder Falls Inn

Treat yourself to one of the Willamette Valleys quietly glistening treasures. The Best Western Premier Boulder Falls Inn and Japanese Gardens are located minutes off I-5 in a private oasis. Our casually elegant hotel is steps from a lush one-acre Ja show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Premier Boulder Falls Inn

Traveller Overview:
5.0 Rating: 615 reviews
Excellent 92%
Very Good 6%
Average 1%
Poor 0%
Terrible 0%
Rating

tdtaylor1985, wrote review 15/01/2020

Details Make the Difference

Exceptionally well-maintained and clean facility, friendly staff, comfortable beds, nice on-site restaurant, excellent breakfast buffet with cloth napkins and real silverware instead of plastic, Japa... more

Owner Response
GM_Front_Desk, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
It warms our hearts to know that you had an exceptional time during your recent stay at Best Western Premier Boulder Falls Inn. We are thrilled to hear that our friendly team and excellent breakfast service were some of the highlights of your time with us. During your next adventure in Lebanon, count on us again for another memorable hotel experience.
Rating

AMAppleton, wrote review 12/01/2020

Best Western brand, boutique hotel experience

Perhaps this just suggests I have a preconceived opinion about the Best Western brand, but from the appearance of the hotel to the restaurant to the amazing staff, my whole experience felt more like t... more

Owner Response
GM_Front_Desk, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Thank you for joining us at Best Western Premier Boulder Falls Inn while you were in Lebanon. We are glad that we did not disappoint with our carefully appointed accommodations to our superb hospitality. Also, our dining team will be happy to know that the meals served were to your preference. On behalf of our team, thank you so much for taking the time to leave a positive review, and we are already looking forward to another exceptional experience with you!
Rating

jpaulson2020, wrote review 10/01/2020

Best Western has really outdone themselves with this location!

New construction, locally made furniture in the room, craft cocktails, and the best steak that a hotel has ever served me. Beds were amazing!!! Every staff member I encountered was polite and courteou... more

Owner Response
GM_Front_Desk, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
We can't thank you enough for making Best Western Premier Boulder Falls Inn part of your recent getaway and for giving us a glowing review! It is lovely that our comfortable accommodations and friendly guest service became the highlights of your time with us. We would love nothing more than to have you again the next time you're in the area.
Rating

Tyler D, wrote review 06/01/2020

A hidden gem in Lebanon

This is an excellent BW property. The property was very well kept and rooms were very clean and well appointed. The restaurant was outstanding. We recommend the Tenderloin Medallions. The bar was a... more

Owner Response
JessicaK4462, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Dear Tyler D, WOW! Thank you for such an amazing review of your most recent stay at Boulder Falls Inn. It is our goal to not only meet all our guests expectations but to exceed them so it warms our hearts to know we did just that. We have shared your review with our entire team so that we may continue to strive for excellent, friendly service. Next time your travels bring you back this way; we hope you will come back to visit us and see the new specials we are cooking up in our restaurant. Yours in Hospitality, Jessica Kagan General Manager
Rating

332matthewk, wrote review 06/01/2020

Good for the money!

This is a surprisingly good hotel for the money. The beds could be better and the noise from the event center are the only flaws. Everything else was fantastic and I'd probably stay here again in the ... more

Owner Response
JessicaK4462, General Manager at Best Western Premier Boulder Falls Inn, responded to this review
Dear 332matthewk, Thank you for submitting a review of your most recent experience while staying at Boulder Falls Inn. We apologize about the noise from the Convention Center and for the discomfort you experienced from our beds. Rest assure your feedback has been shared with our entire staff so we may improve for our future guests. We look forward to seeing you next time your travels bring you back to Lebanon, OR. Yours in Hospitality, Jessica Kagan General Manager