Best Western Premier Bangtao Beach Resort & Spa

I come back to this hotel because it is perfectly located on the shores of the Andaman sea. You can have your breakfast in the breakfast room by the sea. Such a great choice for breakfast, too. The bedrooms are all en-suite with air con, and very large. The staff at this hotel are wonderful, helpful and friendly. I will be booking again for my 6th visit in 2019 less

Just come back yesterday from this hotel. Couldn’t fault it. Lovely big room overlooking the pool. Right on the beach. We stayed bed & breakfast but the food was always excellent. The staff can not do too much for you & are always polite. Shops & restaurants outside. Our favourite was the I-talay restaurant across the road. Good prices, fantastic food and entertainment. We also had 15% discount. This is a nice central base for Phuket town, Patong and you can do all the trips to James Bond Beach, Phi Phi etc either from the hotel or outside on the strip. I would suggest you shop around for these as different prices everywhere. Would definitely recommend this hotel. Also we were so lucky with the weather. Do not be put off going in September, we had a brilliant time! less

We found this on Secret Escapes. The hotel was beautiful. Had lovely rooms overlooking the pool and sea . So many staff keeping everything spotless . We came in September low season . So the hotel pleasantly not full . Fansatic breakfast I can’t think of anything any nationality could want that they didn’t serve . So many staff filling coffee , making omelettes . We were just bed and breakfast. Ate in both restaurants. Both very good . Found some nice restaurants near by . Had free massage in spa excellent . Did yoga and water spin . Staff so lovely ... less

BW Bangtao was our introduction to Thailand and what a wonderful introduction it was! After two long flights from South Africa and a morning arrival, BW did their best to make us comfortable before our room was ready - and what a fabulous surprise awaited us! They had been advised that this was a “wedding anniversary holiday” for us and welcomed us in true style with - so special and such a perfect start to a much looked forward to break. Thank you! Everything about BW Bangtao works well. The location, quiet but right on the beach with restaurants and shops within easy walking distance, is ideal. Our room was spacious with a great balcony overlooking the pool and ocean, lovely bathroom with huge shower and plenty of packing space. Two gorgeous pools, alternative dining facilities and a delicious breakfast buffet catering to every possible need. We ate at the seafood restaurant on one evening and were very impressed - top marks to the chef! What reall made our time special was the fantastic staff - from Reception, to cleaning, to catering, bar and pool - every single person was efficient and always smiling! Such a pleasure. Thank you BW Bangtao for making our time in Phuket so memorable. less

We stayed here for 2 weeks, to be honest the place on the whole was great with a few negatives! Firstly food, there are 2 restaurants, we were half board so could use both, the seafood restaurant also had a vegetarian menu, which was good for us, we ate there 4 times and the children both enjoyed the seafood. The vegetarian menu had ample choice so we were able to alternate our food, although we did have the Thai Green Curry a lot because it was amazing! The other restaurant was buffet style until the last 3 days of our stay when it became a la carte, however to be honest we were not eating from the buffet as the vegetarian choice was very limited so we were offered the vegetarian menu from the seafood restaurant which helped. Lunch was very limited if you don’t eat meat, so we often resorted to pizza, which can be rather repetitive. The accommodation was fantastic, we had one of the deluxe family villa, which meant the children had their own room, this was great and gave us plenty of space. The rooms were very clean and our bed was made up with flowers on our Wedding Anniversary and both my husband and my birthdays. Our house keeper was lovely too. There were 2 swimming pools but to be honest once the children decided they liked the one with the bridge and football goals they stayed in this one. My husband and I preferred to sit overlooking the sea, but we were happy to do this as we could still keep an eye on the children. It felt very safe the staff didn’t allow anyone not staying at the hotel on the site and the people selling things were kept to the beach. We were able to swim in the sea and enjoy the waves. The entertainment was almost no existent, not once did any of the entertainment staff talk to us! There was nothing at night to interact with, 3 nights a week they have a couple who sing, they are ok, but obviously have a set and stick to it!!! There are 2 pool tables which we did play most nights, but the hotel was quite so they obviously decided nothing needed to be put on at night. Every day in the pool you could do aqua bikes, my son (11) and I both wanted to join in, I was told by a female member of staff if he could reach the peddles he could join, however a Male then said no he is too young, I pointed out I had seen a young girl doing it the day before, however he said no! This was my only interaction with the entertainment staff! (I was also a bit miffed the next 2 days when the same little girl who was younger than my son was allowed to join in!!) The rest of the staff we met were lovely, most knew my children by name and what they liked to drink or eat! It didn’t bother us that it was quiet, it was to be expected at the time of year. It might have been nice to have something going on in the evening though! Also we booked all our tours through a local shop, not the reps, it was a lot cheaper, we used the ladies in the clothing shop across and right from the hotel, the ladies were all lovely and helpful and we could barter to get a better price, they were also cheaper for a taxi than the chap directly opposite the hotel, I would recommend you book with them if you want to go out and about. Overall it was a fantastic 2 weeks and like I said the negative points were only small! less