Great Hotel, but
07/01/2019 Stan M, Cramlington, United Kingdom
Ultra friendly staff, very clean hotel, excellent food, great position, but two negatives, if you are a beach lover take a course in rock climbing before you go, to get onto the beach you must climb d... more
Ultra friendly staff, very clean hotel, excellent food, great position, but two negatives, if you are a beach lover take a course in rock climbing before you go, to get onto the beach you must climb down some (in my view dangerous)jagged rocks, the other negative the lack of fumigation to get rid of the multitude of biting insects in the grounds. less
MaureenBarranta1986, Manager at Best Western Premier Bangtao Beach Resort & Spa, responded to this review
Dear Stan,
Thank you very much for staying with us and for having provided us with your review here on TripAdvisor. It is always a pleasure receiving such kind and positive feedback from our guests and I was especially pleased to read your comments in regards to our staff. Rest assured that I will convey your praise to them. Glad to hear that have enjoyed our clean hotel and excellent food.
We have noted your cons feedback and will discuss among the team on further improvements to make your stay more comfortable in the future.
Yours,
Maureen Arra Lloveras Barranta (Aya)
CRM