Best Western Premier Bangtao Beach Resort & Spa

Recently returned from an amazing time at Best Western Beach Resort. Hotel was exceptionally good and staff were friendly and welcoming throughout our stay. Location is excellent right on the lovely stretch of Bangtao beach. We were made very welcome on arrival in reception and were given a free upgraded room overlooking the pool with sea view. Room was very spacious and clean. Was a bit surprised the minibar was chargeable for drinks especially as being all-inclusive guest and this was not stated in the information given before we booked so came as a bit of a surprise! Food was brilliant with plenty of choice being a la carte. Be aware that during low season (May-Oct) there is no buffet service available in restaurants (except breakfast) and some amenities are not available. Although location is a bit off the beaten track there is easy shuttle bus to Patong and Phuket town and taxis are readily available. We enjoyed every aspect of our stay at this hotel. Only real negative was that as all inclusive guests we were constantly asked to sign for everything we purchased from meals to drinks and always asked for our room number for breakfast right up to the last day which became a bit annoying and somewhat took the shine off our enjoyment. I would suggest the hotel look into this as surely an armband is sufficient evidence that anybody is an all-inclusive guest. less

Clean and nice place. Good service also (props to the helpful french speaking manager who helped us a lot). Would totally recommend staying there if you are in Phuket for holydays. Nothing is very far away. less

We very much enjoyed our whole vacation in Phuket, mostly because of the amenities this hotel offered us. We have been to Phuket before, and not all hotels offer this personalised a welcome. The whole staff is friendly and responsive, and a special mention must be made for Michael, whose help and advice made every outing a success! Prices are very low compared with the quality of the service and amenities. We'll definitely be back!! less

Very nicely located resort right on the beach. Rooms well appointed with king size bed but are pretty hard so ask for an additional topper. Shuttle service to and from airport standard pricing in Phuket of 700thb each way. Hotel shuttle to Old Phuket town or Patong better priced than local cabs but times may limit some. Large range for breakfast and dinner and hotel prices are very reasonable. Pools are great with a fitness programme including Aqua bikes. Beachfront absolute so no roads to cross and have kayaks, stand up paddle boards, wind surfers all available to hire at fair prices. Staff helpful and attentive and English is okay. Great place for couples or families. less

Couldn't recommend this hotel enough. Fantastic staff, amazing grounds and great food. Only downside is that the bar and restaurant on the grounds close very early (10.30). Can easily get a cheap taxi to patong. Would highly recommend this location. less