Best Western Premier Bangtao Beach Resort & Spa

Just arrived back from the Best Western hotel. Fantastic place to stay, warm and welcoming with very friendly staff especially Rung on the lobby bar who made our stay brilliant, nothing was too much trouble for him. Exceptionally clean hotel with lovely pool areas and the food was amazing, particularly the seaside restaurant. Would highly recommend a stay here with easy access to the beach bars, although the steps to the beach could do with some improvement, and tuk tuks outside to access the local area. A night in Patong highly adviced and a trip to the green elephant sanctuary is a must. Xx less

Was a really good get away and the staff where really helpful and friendly especially Rung on the lobby bar he has been excellent all the time we have been there! All in all very good holiday which we fell very well looked after right from the start. less

Stayed here with the family for six nights. Stayed in a villa with a separate bedroom with two beds for the children. Having this extra space was such a blessing. The villas are across the laneway from the main resort, but is a very short walk to the pool and restaurants. The rooms are well kept and the daily cleaning is wonderful. The free WiFi works perfectly in the room and across the resort. The buffet breakfast has more than enough choices, with fresh eggs cooked while you wait. As this was not a busy time of the year, there were plenty of seating choices at breakfast which runs from 6:30 to 10:30 am. The location of the resort is out of the way of the madness of Patong and this make for a wonderful peaceful holiday. There are ample eating options just outside the resort, along with a 7 eleven and a food mart (both which sell sandwiches and can heat up small meals they sell). Make sure you take the time to explore the area. There are several laundry options outside the resort and that charge 50baht per kg to wash and dry. Takes a day to do this, but there is plenty of time to drop off and pick up. And clothes are well cared for and cleaned well. The pancake man who operates just outside the resort from his motorbike makes the most delicious pancakes for no cost. A must try! The massages in the resort pavilion are very well priced and professional. There is a shuttle bus to Patong and Phuket town and is reasonably priced when compared to taxi prices. We used the resort shuttle to Patong and the pick up in Patong to come back to the resort was well managed and easy. Staff were very helpful and accommodating. Nothing was too much trouble. Will definitely stay here again on our next trip to Phuket. less

We stayed 6 days at the Best Western Bang Tao with our 5 year old son. The hotel is immaculate. The room was very spacious and clean. There is a nice balcony overlooking the circular pool. We stayed on the third floor, and there is no elevator, but it is not a big deal having to walk up a few flights of stairs. After an amazing breakfast, I felt good about getting a little exercise. The water in the shower goes from comfortable to scalding hot. We informed the front desk and maintenance was very prompt in trying to fix it, to no avail. We did appreciate their efforts though. I was very impressed with the breakfast buffet as I am gluten and dairy free, and eating out is always risky. I found it very easy to navigate the breakfast buffet because each dish has a code for the allergens used in preparing the dish. I cannot begin to express how great this is!!! It was our sons 6th birthday during our stay. The restaurant was very accommodating and made a birthday brownie, put a candle in it, and even sang happy birthday to him. In addition to this the front desk arranged a bed decoration and also some fruit a flowers for him on his special day. I am so impressed with this hotel! It’s the perfect place for a family vacation. Thank you so much. less

Natty in The Sun spa is very good staff and excellent service. She provide a good massage for me. All staff are very nice too. I'd like to thank all staff here that the taking a good care of us since first day until we checked out. less