Best Western Premier Bangtao Beach Resort & Spa

We stayed at the Best Western Premier Bangtao from Janyary 5th until 12th 2019 and we are more than pleased with the service and standard of this hotel. The hotel is located right by the beach and has 2 large swimmmingpools. Rooms are well airconditioned and beds comforable allthough as often in Thailand on the harder side. The bathroom was large and with plenty of ameneties, there are also robes and slippers and a large refrigerator in the room. We found the towels of excellent premium quality. Breakfast is by far the best I have had with extremely warm and friendly staff and a wide selection of food, anything you could ever ask for. I also tried the SPA and was very happy with ambience and quality. We ate in the restaurant for dinner and can recommend their pizzas that are european style and delicious (love Thai food but after a month in Thailand variety is good) only negative I can say is the furniture in the rooms would perhaps need an update/repainting or replacement. The come across as somewhat on the beaten side. All in all, a very friendly hotel with the highest service standards, excellent large pools and ocean view and the best most generous breakfast buffet I have been served. We highly recommend this hotel! less

Ultra friendly staff, very clean hotel, excellent food, great position, but two negatives, if you are a beach lover take a course in rock climbing before you go, to get onto the beach you must climb down some (in my view dangerous)jagged rocks, the other negative the lack of fumigation to get rid of the multitude of biting insects in the grounds. less

Wonderful Resort. Me and my wife spent eight awesome days in this hotel in Bangtao. The room was clean and spacious, the bed very comfortable. The beach is beautiful. There are two swimming pools. Kind and friendly staff, the food in restaurant is very delicious. Hotel is located in a quiet place. One day we will return here, i hope so :) less

We arrived on 10 Dec 2018 at around 9:30am well before check in time. We were greeted with Thai hospitality and charm, the reception staff were warm and welcoming. Due to our early arrival we were offered a free complimentary breakfast, after breakfast we walked the surrounding pool and beach area which was neat and clean. Shortly thereafter we were check in to our room which was neat and clean. Throughout out 10 day stay the hospitality was excellent , the staff always had a smile and greet you everytime you pass them even if it is 20 times in a day. My kids love the place , they made good use of the pool and surroundings and they were safe all the time. The hotel put out some fantastic Christmas decorations to the run up to Christmas. Overall a fantastic experience hey hey less

Returned 15/12/18 after a very pleasant week of peace & winter sun at the "Best Western Premier Bangtao Beach Resort & Spa" Emailed hotel prior to arival for a request to allocate a low floor room, On arival my request was granted with a free upgrade to a ground floor room with its only little path to the quiet pool (Room 3106) "It was exceptional & an absolute delight" Thank you Best Western. Staff at hotel equally outstanding, Buffet food & drink is Ok, a la cart was very good 5 star "must be booked day before" must mention that the cleanliness of this hotel is exceptional & the toilets are the best ever so clean & fresh 5 star...Will visit this hotel again but for a much longer stay. Thank you Best Western. less