Hi just had ten nights at the best western on a bed and breakfast basis,, lovely welcome by reception staff and a very efficient check in, due to mobility problems we had requested a ground floor know... more
Hi just had ten nights at the best western on a bed and breakfast basis,, lovely welcome by reception staff and a very efficient check in, due to mobility problems we had requested a ground floor knowing this can't be guarenteed and hotel was full reception staff sorted a ground floor room for us after two days, sorted by dad and the French gentlemen so a big thank you on that one, it made a big difference to our holiday, rooms at bwp are of a very good size and standard, facilities excellent and cleaning carried out to a excellent standard by housekeeping staff,breakfast had excellent choice with more than enough to please everybody , breakfast staff carried out there duties in a proffesional and friendly manner, smiling there way through breakfast service , special thanks to Webster, Cristina to name a couple,we never spent much time at the hotel through the day as we were out and about on a scooter, but each evening on our return there was the usual friendly welcome, and the staff enquiring how our day had been,the gardens were kept in pristine condition by the staff,all in all a excellent hotel ,made even better by the wonderful staff, from reception, housekeeping, breakfast staff, and all other members of staff , who all make a stay that much better, all members of staff are indeed a credit to the hotel well recommended less
Edissa R, Customer Relations at BEST WESTERN Premier Bangtao Beach Resort & Spa, responded to this review
Truly a good read! Thank you for choosing to spend your holiday in our resort! It is always inspiring to receive such a fantastic feedback from our guests about their memorable experience staying here in our resort! This is exactly what we aim and work hard for - to provide our guests with a unique experience and it made us happy we fulfilled it with you!
Webster, Cristina and the rest of the team will surely be glad with your warm appraisals toward them! Once again, thank you! We cant wait to spend another rewarding holiday experience with you here, soon!
Edissa C. Royo