Best Western Premier Bangtao Beach Resort & Spa

Visited mid June 2018 and had a wonderful stay. The hotel is clean and well maintained with lots of Staff to make our stay comfortable. It is off season so there were just enough other guests to have some company around the resort but not queues for food or sunbeds etc. A big thanks to Dhan, the ever smiling Foy and the rest of the breakfast team for an excellent dining experience. The only downside is that the beds are a little firm but overall, an enjoyable stay less

We stayed here for 2nights on our Phuket trip. From the moment you enter you are left awestruck with the ambience. The check in was smooth and staff showed us around the resort. We were upgraded to room 4309 a sea facing room. The view from room was breathtaking. The room is very spacious and has a balcony. We spent most time around the pool area, free beach towels are also given. We also went for massage at Spa and it was very relaxing. They had a special promotion buy 1 get 1 free. The breakfast was wholesome and lot of options to choose from. We loved our stay especially the hospitality of Mr. D from check in desk. The only thing that stopped us giving it 5/5 rating was that we asked for a wake up call which we never received for our early morning flight. Luckily we were able to reach just in time. We would definitely visit again less

This hotel is set right on the beautiful sandy bang tao beach, if your looking for a slower paced retreat this could be for you. The rooms are clean and comfortable and the service is friendly. The restaurant overlooks the beach and the food is varied and fresh. Also there are only a handful of restaurants outside the resort, but they serve good food. The transfer to and from the airport is approx 30 minutes but is reasonably priced. This resort is away from the main town so its ideal for snoozing by the pool, and for us the sound of palm trees in the breeze and the relaxing atmosphere we're a great way to recharge. less

We are here now, have been here for more than a week. Love it. Pools and beach are lovely. Staff are all great. If you ask for something it is sorted very quickly. We love our ground floor rooms by the main pool. Housekeeping staff do a great job every day. Gardens are lovely and constantly being maintained. What a great team of staff! Thank you to everyone. less

Been home 6 weeks now but my heart is still there. Arrived at hotel at 9.45 am knowing that check in is 2pm. Check in was smooth quick and very friendly..we were informed that our room wasn't ready but would be by about 12pm. We were pointed in the direction of a changing room and within half hour was on sunbed by the pool with a drink in hand. Our room was available at 12 when we went back to reception so they try their hardest to get you in asap. Their are 2 pools ..one where the daily entertainment takes place and a quiet pool with swim up bar..we chose the quiet one in the morning and the other one in the afternoon once the daily entertainment was finished. The gardens are kept beautifully clean and tidy as is the rest of the hotel ..faultless. there are a lot of trees and could be a problem if you like baking in the sun ..which we do ..but you can move with the sun throughout the day with no issues as a lot of people like shade so you kind of swap around. No sunbed on the beach as against new Thai regulations but there are beds a step up from the beach with the sea views. We were in room 3209 which is around the noisier pool but it was never really noisy we had a great view of pool and beach so we were happy. The room was lovely and big with everything you need in it from flip flops and slippers and robes to toiletries and for the ladies ..the hairdryer is a good one so leave yours at home. As we went for my belated 50th birthday they had decorated the bed with happy 50th upon our arrival and then a bowl of fruit was delivered ..nice touches. As we were all inclusive we ate at the hotel throughout and the food was lovely ..fresh and beautifully presented..and the welcome from the staff upon entering made us feel like royalty ...sitting outside with fantastic views of the beach and sea everyday was fab. The seafood restaurant which you book to use the day before is so nice. You choose from a menu and are served at the table ..it's so relaxing and the food is mmm lovely. We only used this one a few times but should have used it far more on reflection. Night time entertainment is actually done in the dining room which is strange but they had lovely singers and dancers on ..then the resident jet tours club did some games and things that were really for the French guests although we were invited to join in a few times. This animation team can be quite loud and take up quite a lot of space around quite a small bar but we just tried to switch off from them really. There are plenty of restaurants and shops directly outside the hotel for anything you need and all reasonably priced ..and you feel very safe whilst walking outside of hotel and the people are very friendly and don't hassle you which was really nice. The beach was lovely ..soft sand warm sea ..and if you got the energy in that heat a great walk ..probably take a few hours to walk the full bay. We did trips to phi phi island ..the early bird one ..another day trip to James bond island ..quad biking for half day to big Buddha.. which I will add you either have to be brave or mental to do as the forest paths were very uneven and narrow with big steep up and down bits which scared us veteran quadbikers lol..so be warned. All these trips are well organised and punctual and all great value for money. We booked outside the hotel at one of the shops and as we booked 3 trips at once got a great deal.. our last trip was half day to the jungle elephant sanctuary ..this was just unbelievable..the best experience up close to rescued elephants bathing and feeding them. There is no riding them here thank goodness just lots of love and care for the elephants ..I would highly recommend this trip at £55 each and that includes transport and a gorgeous Thai lunch and a free souvenir. Not really any complaints about this small lovely resort except maybe some more comfortable seating around the bar area needed as when jet tours do their nightly entertainment it can get quite loud and you end up sat in the middle of it ..maybe open the swim up bar for people who want to sit and talk on a night time as the bar is quite small anyway and would ease the build-up also..other than that I have no complaints at all.. the vbar staff work so hard and are so friendly too ..loved Arvie and Nan..and the others whose names I've forgotten ..they are a credit to the hotel. So despite the fact we had never fancied Thailand..within an hour of arriving I had fell in love with the hotel food beach and more so the thai people who work so hard to make sure we had a great time ..thankyou to you all ..and we will see you all on March 6th 2019 as we miss the place so bad and just wanna come back that much we rebooked today ...305 days to go lol Looking forward to seeing you all again take care til March less