We stayed here over the Christmas period for 10 days. (2 adults and 2 teenagers).
We stayed in a family villa. The room was spacious and always spotless. The housekeeping team did a great job. The beds were very comfortable and you had tea & coffee facilities. You could also use the fridge and the room service was affordable. However, they don't refill. I presume you have to ask.
The only downside (for us!) was the cockerels roaming around and crowing between 6am and 8am. That's ok if you are an early riser but we wanted to have a lie in each morning. Other than this the room was great.
Food & Drink
The hotel has got 2 restaurants. The main buffet one (where you have breakfast) and the Seafood restaurant. We were bed and breakfast only but it appeared that most of the guest were all inclusive. As we were checking out I heard the check-in staff offering other guests to pay to upgrade to all inclusive, but we were not offered this.
Breakfast was good, it was the same every day but you had plenty to choose from. We ate at lunch time once in the buffet restaurant which was of an average standard and in the seafood restaurant a few times. The seafood restaurant was al-a-carte so was a bit better quality but he portions were small. However, both were reasonably priced.
There was also a pool bar and the lobby bar. I think you can order food from both of these places but when we tried to get some lunch, nobody knew what we were asking for so we ended up going the beach.
There is a happy hour in the afternoon but service is slow. I think that is just generally the pace in Thailand.
There wasn't any, or none that we saw. In fact a few nights we had been out and when we came back to the hotel thought we would go to the lobby bar and it was dead. It was only 9pm. There are a couple of pool tables and that's it. It seemed very odd.
There is an entertainment team at the hotel, however if you're not French then you won't be included! We were always sat by the pool and my 2 teenage sons were never asked if they wanted to participate in anything and they weren't confident enough to ask to join in. I frequently saw people getting tours of the grounds by the entertainment team. I think they may have been associated with a holiday company and not the hotel directly. We booked direct with the hotel.
There are 2 big pools and a small children's pool. They are quite cold but that's just a personal preference. There were plenty of sunbeds and you get given towels to use, which you can exchange every day if needed.
The only downside to the pool area is it smelt of sewage every day. At times it was unbearable. So you just have to go for a walk on the beach!
The beach is amazing, lovely white sand and loads of space. It is such a lovely walk up and down the beach. You can get boat taxis' to wherever you want to go. There aren't many water sports but we did do Jet Skiing a couple of times, which was about £60 for 2 jet ski's for half an hour. Which wasn't bad.
There are loads of beach bars and restaurants all selling great food. There are also loads of Thai massage huts, which you will have to try. A Thai massage is around 300 TB (approx £7 ) for an hour. I'm sure you can barter with them but for that price, there is no need.
The area is quite quiet. There a a few bars/cafe's immediately outside the hotel and you can always get a tuk tuk or taxi. We went into Patong a few times, and the taxi was around 500-600 baht (approx £11 - £14) which isn't bad as it's about half an hour away. Again i'm sure you can barter with them.
We found a tour desk on the beach (Genaro tours) and they arranged some tours with us, and again you can negotiate the price. My son was 12 years old and not classed as child in Thailand but we managed to negotiate a child price on all our tours.
Overall we had a very pleasant stay at the hotel but it could be quite boring at times. This may suit some people but with two lively teenagers we wanted to do a bit more. However, the transport is so cheap to get taxi's etc, that you don't mind paying the prices to go out. Do venture out though and make sure you do your research on the area. There are lots of decent restaurants but you will need to venture out a bit further. If you want more of a lively holiday then maybe stay a bit closer to Karon or Patong beach. less