Not bad but could be better
I stayed for several days at this hotel. The restaurant is nice, great food and good prices but the breakfast is the same every single day, they never change. No towels at the gym, you have to bring y... more
I stayed for several days at this hotel. The restaurant is nice, great food and good prices but the breakfast is the same every single day, they never change. No towels at the gym, you have to bring your own. The only reason i rated as average is housekeeping.They do nothing,they even ignore the sign we hang ‘please make up my room’. They just change towels and bed sheets and that’s it, room and floor full of dust. If housekeeping ever changes it would definitely get a better rate. less
Altin C, General Manager at Best Western Premier Ark Hotel, responded to this review
Hoping this will find you well, I would personally thank you for choosing our hotel and your feedback!
We are glad to learn you had generally pleasant stay with us. Making our hotel home away from home is everybody's goal here at Best Western Premier Ark Hotel.
However, we have learned to appreciate more suggestions and comments about what we can improve. As such your observations about cleanliness and housekeeping are noted and we will take some action not to be repeated in the future. We would appreciate if should have any other suggestions about small little things that could make a difference and help us to improve. Please, feel free to share those with us so we could make our guests' stay more pleasant.
Promising to make every effort to make each stay memorable, we look forward to welcome you soon again!