more expensive than average but worth the money
12/08/2019 adlimina, Florence, Italy
Hotel is a top choice if you have an early flight, it even serves breakfast from 3.30 am, which is quite unusual. the triple room was astonishingly big, the beds super-comfortable, the large marble ba... more
Hotel is a top choice if you have an early flight, it even serves breakfast from 3.30 am, which is quite unusual. the triple room was astonishingly big, the beds super-comfortable, the large marble bathroom offered shower and tub, all of this allows 3 adults not to bump into each other when moving around.
check-in and check-out were fast and efficient; the pool area is located on ground floor and surrounded by hedges so it becomes scorching in august, it is not very much looked after, the shower wasn't working, little things like this but nothing major.
if you want to use the spa you have to ask for the sauna to be heated half an hour before, the jacuzzi was out of service, the gym is ok and offers technogym equipment.
restaurant offers local food and staff is super kind.
would definitely recommend: it costs more than the others but it also offers useful features inside the airport. less
Bari V, General Manager at Best Western Premier Ark Hotel, responded to this review
Hoping this will find you well, I would personally thank you for choosing our hotel and your kind feedback!
We are enormously happy to learn you had a short but pleasant stay with us. Making our hotel home away from home is everybody's goal here at Best Western Premier Ark Hotel.
We would appreciate if should have any suggestions about small little things that could make a difference and help us to improve. Please, feel free to share those with us so we could make our guests' stay more pleasant.
Promising to make every effort to make each stay memorable, we look forward to welcome you soon again!