Clean friendly but coul improve
08/05/2017 Jonathan H, Kyrenia, Cyprus
I stay here regularly. Plus points are the rooms are generally clean, beds comfortable staff are best asset. Minus points,poor guest amenities, in room,only one of the two advertised restaurants is op... more
I stay here regularly. Plus points are the rooms are generally clean, beds comfortable staff are best asset. Minus points,poor guest amenities, in room,only one of the two advertised restaurants is open, no meals or room service available after 22.00 and no recognition of BW Diamond status. Its OK but could do with some improvement. less
Ozvalto D, General Manager at Best Western Premier Ark Hotel, responded to this review
We would like to thank you for having the time to share your overall impression.
Thank you for your nice comments about our rooms and our staff. Also we will take your comments under consideration and we will continue to work and improve our guest experience. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
We appreciate your loyalty to our brand.
On behalf of the entire staff, I would like to thank you once more for your feedback and we hope that we will have the opportunity of welcoming you again in the future.