My wife and I have previously stayed in this hotel, and can surely add to the well-deserved accolades. This is a fabulous, international class hotel, though at a very decent “budget” price.
The hotel staff are professional, courteous, and extremely polite. The rooms are amazingly clean, smell and look fresh, and offer every comfort one would expect (minibar, HD tv, work desk, etc.). As mentioned by many…the breakfast buffet is a real treat.
Having now stayed here twice - One word of advice for travelers - make sure you secure the right type of stay for this hotel. The best (IMHO) option is the 24 hour stay option, in which your check in is anytime, and your check-out is 24 hours later. However, this is not the “default” stay option, which instead appears to be just a late check-out at 4 PM in the afternoon. No doubt, 4 PM is still a very late (and thus good) check out option, but if your flight out of town is later in the evening (as ours was on our last trip to BKK), having a check out time into the evening is preferable.
The thing is, you need to hunt around a bit and determine which booking agency allows for the 24 hour stay option. If you did not get the 24 stay option, you can upgrade to that stay, but we found that in order to do so, we had to pay another 1000 THB.
Another distinction worth keeping in mind: The 7th floor of the hotel offers “premiere” rooms - which include access to a 7th floor lounge that is regularly stocked with free water, a tea selection, and some pastries and cookies. However, the remaining floors are just ordinary “deluxe” rooms. I believe either category will allow you to include the breakfast buffet option however.
On a final note let me also say that on this last stay, I finally had an option to use the fitness center at the hotel, which was quite nice. It includes a few treadmills, a few bikes, and then some multi-use weight machines, as well as a free weights set. This area was also well maintained and very clean, like the rest of the hotel.
All in all, definitely an ideal airport hotel for your next stay in BKK. less