An okay airport stopover
05/04/2019 penelope_pit_stop123, Bedford, United Kingdom
We were picked up from the airport by the hotel's free shuttle minibus and driven to the hotel, which took approx 20 minutes. Check-in took well about 20 minutes. I have no idea why it took so long, ... more
We were picked up from the airport by the hotel's free shuttle minibus and driven to the hotel, which took approx 20 minutes. Check-in took well about 20 minutes. I have no idea why it took so long, I had reserved the rooms via BW website so they had all our details. Receptionist didn't tell us where things were or what was on offer in the hotel for us, and we had to walk around looking lost til we found things.
We had 2 rooms booked, a twin and a double. No problems with the twin, but the double room had low water pressure in the shower so we had to use the bath, and the TV kept cutting out. We didn't complain because we were ready for bed and didn't want to be disturbed. Wifi did work well throughout the hotel and the room was very clean.
We used the pool and spent some time lounging on the sun beds. pool is nice and the beds comfy.
We ate in the hotel in the evening, its reasonably priced and the food and service was very good. We also had cakes in the afternoon while around the pool and they were delicious. Breakfast was excellent with plenty of choice.
This hotel is good for an airport stopover or a business meeting. What let it down for me was the time it took to check-in, lack of information and a few problems in one of the rooms. less