Best Western Prairie Inn & Conference Center

300 S Soangetaha Road, Galesburg, Illinois, 61401-5527, United States
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Best Western Prairie Inn & Conference Center

Discover northwestern Illinois from the comfort of this quaint Galesburg hotel, just minutes from Knox College and Seminary Street.

Conveniently located off the I-74, the Best Western Prairie Inn & Conference Center is just three miles fro
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
300 S Soangetaha Road, Galesburg, Illinois, 61401-5527, United States

Reviews of Best Western Prairie Inn & Conference Center

Traveller Overview:
4.0 Rating: 387 reviews
Excellent 37%
Very Good 29%
Average 14%
Poor 9%
Terrible 9%
Rating

M8678LWmark, wrote review 03/05/2021

Dated but clean.

The hotel is clean but very dated and facility maintenance is being neglected. The restaurant has very limited hours and the staff there was not friendly. The food was below average and appeared to ... more

Owner Response
Thank You, Owner at Best Western Prairie Inn & Conference Center, responded to this review
THANK YOU FOR THE REVIEW! WE ARE IN THE PROCESS OF REMODELING AND WAITING ON OUR NEW FURNITURE. WE HOPE YOU WILL VISIT AFTER WE HAVE FINISHED.
Rating

Jnave92, wrote review 22/04/2021

Racist operations manager and dirty room with no solution offered.

Before I begin this lengthy review, I would like to say that the one employee who went above and beyond for me was Shane. He wrote down my issues and apologized several times and said that there was n... more

Owner Response
Thank You, Owner at Best Western Prairie Inn & Conference Center, responded to this review
Sorry you feel that way. First of all you twisted the entire situation. The manager is definitely not a racist and you were given a refund of $100. We do not condone behavior from guests like.
Rating

jvs1985, wrote review 10/10/2020

Great place to stay😀

This place was great and the breakfast was Amazing. The customer service was great and the rooms were very clean and everything restocked.It had slot machines which was cool I even won a bit🤑🤑.The p... more

Rating

jeffrussell2018, wrote review 20/09/2020

Great Quick Stay

Great hotel, friendly staff. Room was very clean and bed was comfy. Got in late so the front desk made some great recommendations on where to get some food. Nice stay and would definitely stat here ag... more

Owner Response
Crystal Casteel, Guest Services / Front Office at Best Western Prairie Inn & Conference Center, responded to this review
Thank you for the kind review. We hope you are able to visit again in the future.
Rating

Pooja316, wrote review 15/08/2020

Excellent stay

Very welcoming and friendly staff. Excellent, spacious building layout with plenty of room to get outdoors and enjoy the warm Galesburg weather. Very large and heated pool was a plus! Will definitely ... more

Owner Response
Crystal Casteel, Guest Services / Front Office at Best Western Prairie Inn & Conference Center, responded to this review
Thank you for the kind review. We look forward to your next visit!!😊