Disappointed Best Western
Over charged. One night cost us $281.93. We had $80.00 in Rewards but they would only accept $60.00. It was a ripoff but we didn't want to cause a scene and we needed a room...too late to go somewher... more
Over charged. One night cost us $281.93. We had $80.00 in Rewards but they would only accept $60.00. It was a ripoff but we didn't want to cause a scene and we needed a room...too late to go somewhere else. When we arrived they were having an argument with a customer. That was pretty ugly. While they were checking us in, the phone rang and they ignored us. I said something to my husband and she heard and gave us service. less