Best Western Poway/San Diego Hotel

There were multiple rooms around us with drug users coming and going.I guess this just how a lot of Cali is now, but I didn't it expect it so much in the San Diego area. I was going to report the first time pot smoke was coming into our room, but when I walked outside, there were multiple drug users coming and going. So I figured it was so common that it would be useless. Other than that, the hotel is itself is OK. It is old and they are trying to add comfort items to the rooms, but they are small, the hotel is very old and it needs renovation. less

I had a room with a kitchenette but there were no pots and 1 small pan. After a few hours of waiting the did bring me a pot some dish soap and sponge only for the stove to barley work. It took about an hour to get water to boil. There is not nearly enough parking for the amount of rooms and had to park off the property on the street. less

The hotel room had some needed repairs. The swimming pool was dirty for two days prior to being cleaned. After I asked about it at the front desk. The staff (custodial, front desk and substitute pool maintenance worker were all very nice. less

This property is on a main street in Poway, CA. It is a short drive (4.5 miles) off one of the major freeways near San Diego, CA. San Diego is about 30 miles from this property. I booked this property online through the Beat Western web site. The web site is straight forward, disclosure of terms are available and interface for payment is presented in an standard format. I was here on a Friday night for one night and arrived late after 9 pm. The overall property exterior was clean and well organized. Parking could be a challenge because property is often sold out ( I spoke with the front desk about availability during the week and summer months) but was available. The front dest auditor accessed my reservation without a problem and check in went smooth. My room was appointed with up to date standard furniture and in good shape. One of my pet peeves is rooms that are not comfortable upon arrival in the summer time when the outside temps average above 85/90 degrees daily. I know the bottom line in any business is important but some consideration needs to be given at this property to keep the a/c running in the rooms to keep them at a decent temperature when it is averaging 90 degrees during the days. Most guests check in late (from 6-9 pm) and when it takes a couple of hours for the room to just cool down that is a major inconvenience for the guest and their overall experience. The breakfast was standard fare: waffles, eggs, sausage, toast, cereal and assorted juices and coffee. It was sufficient but there was not enough room to accommodate the guests. Many ate standing up including myself. Check out went smoothly. My overall experience at this hotel would be rated a 7 on a scale of 1 to 10. Part of this reflection on score is the price of over 200.00 with tax per night. I realize it is summer and a weekend night but the price, in my opinion, is to much for a hotel of this caliber. Overall experience is still a 7. Would I stay here again? Probably but not at this rate unless I had to. less

I've stayed here twice, now, a total of six days. Newly re-modeled rooms and dining room are clean, modern and comfortable. Fast WI-FI and great breakfasts. The real stars here, though, are the staff! Great bunch of folks who really do go out of their way to make your stay a great one! Poway is a great town with lots to see and do, too! less