Toilet ran the whole time. Mold stains on towels and shower curtain. Tub has black stains on bottom. TV was broken and clerk said they couldn't fix it. Had to get a manager to do it. Super noisy, as the walls are thin and there was a significant gap between door and jamb. You could see daylight through it. Very loud bathroom fan that goes on whenever you turn on the bathroom light. The carpet was absolutely disgusting. It was stained all over and when I walked it on it with white socks, the bottom of my socks became black. The manager said construction workers usually stay there and they stain the carpet, as if this was a proper excuse for not keeping it clean. It's a motel, not a hotel as advertised. Best Western should be ashamed to put their name on this place. less