Best Western Potomac Mills

14619 Potomac Mills Road, Woodbridge, Virginia, 22192-6809, United States
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Best Western Potomac Mills

The Quantico Marine Base is a short drive from our Woodbridge hotel, and loved ones of our service men and women consider us their home away from home.

Whether youre traveling to visit family, on business or simply to explore the nations cap show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Potomac Mills

Traveller Overview:
4.0 Rating: 658 reviews
Excellent 54%
Very Good 25%
Average 8%
Poor 4%
Terrible 7%
Rating

Passenger53733137850, wrote review 13/01/2020

Wonderful stay!

Great service all around! Front desk was extremely helpful in all aspects, helped with anything you needed!! Totally recommend staying here. Rooms are great, the free breakfast included was amazing, w... more

Rating

U665WYjeffs, wrote review 12/01/2020

Perfect Location!!!

We were expecting a different location for our Woodbridge stay, but to my surprise this worked out great. As a Diamond member for Best Western, I am here to tell you that this is close to Potomac Mill... more

Rating

Travel292907, wrote review 25/12/2019

Very unpolite staff and they kept my deposit.

Please go to other hotel. I booked 2 night on Expedia. When I got to the hotel the asked me for a 100 dollars deposit, my card was charged and they never returned my credit of 100. The hotel desk peop... more

Owner Response
Dream07311584078, General Manager at Best Western Potomac Mills, responded to this review
We cannot just keep your deposit unless you are in breach of one of our policies that would require us to keep your deposit. We appreciate your feedback never the less.
Rating

183abdela, wrote review 18/12/2019

The worst hotel that I have stayed in

This is by far the worst hotel stay I’ve had. The hotel staff is cold, the floors stunk with cigarette smell even though they insisted the hotel was smoke free. The HVAC too noisy, the TV is to cloud... more

Owner Response
Dream07311584078, General Manager at Best Western Potomac Mills, responded to this review
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I regret in this instance we did not live to our goal to lead the industry in customer care. We will take your comment as a training opportunity to improve upon our performance. At your service!!
Rating

grandfather11364, wrote review 07/12/2019

Ted L

Stayed Tuesday December 3rd. To take the auto train. Great stay. Very good accommodations, very clean room and lobby. The best breakfast selection I have ever seen. I will recommend this BW to everyon... more

Owner Response
Dream07311584078, General Manager at Best Western Potomac Mills, responded to this review
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Your feedback is important to our progression to lead the industry in customer care. At your service!!