Best Western Potomac Mills

14619 Potomac Mills Road, Woodbridge, Virginia, 22192-6809, United States
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Best Western Potomac Mills

The Quantico Marine Base is a short drive from our Woodbridge hotel, and loved ones of our service men and women consider us their home away from home.

Whether youre traveling to visit family, on business or simply to explore the nations cap
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
14619 Potomac Mills Road, Woodbridge, Virginia, 22192-6809, United States

Reviews of Best Western Potomac Mills

Traveller Overview:
4.0 Rating: 667 reviews
Excellent 53%
Very Good 25%
Average 8%
Poor 4%
Terrible 7%
Rating

madameafuaa, wrote review 12/09/2020

Bad Environment and staff not polite

The place was not as described. Rooms are made to look presentable upon entering but place is dirty. From floors with carpet dirt to finding last or God knows when things are left behind. And ohh don... more

Rating

JayB81223, wrote review 17/08/2020

Horible

This is by far the worst hotel I've stayed at in a very long time. There were dirty sheets and towels in the hallways, music blaring all night. The hallways and elevators smelled of weed. The front do... more

Rating

Astone5599, wrote review 27/06/2020

horrible hotel

dirty used towl hanging in bathroom so room was not cleaned well no breakfast no pool even though both were online and on there website it takes just a few minutes to update those no notices at the ho... more

Owner Response
Charles Saint-Germain, General Manager at Best Western Potomac Mills, responded to this review
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. I regret in this instance we did not live to our goal to lead the industry in customer care. We will take your comment as a training opportunity to improve upon our performance. At your service!!
Rating

63eyes, wrote review 18/05/2020

Upended by Covid, saved by Best Western!

Work for government.In the midst of moving when Covid broke out.Left in limbo.Extended stay at BW from 3/7/20-5/18/20.Teleworked from here.Mr. St. Germaine and staff were professional and very helpful... more

Owner Response
Charles S, General Manager at Best Western Potomac Mills, responded to this review
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Your feedback is important to our progression to lead the industry in customer care. At your service!!
Rating

akief8795, wrote review 27/03/2020

Great value stay

This hotel is extremely reasonably priced and the rooms are clean and pretty spacious. It includes a continental breakfast and is in a good location right next to a variety of restaurants and the mall... more

Owner Response
Charles S, General Manager at Best Western Potomac Mills, responded to this review
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. Your feedback is important to our progression to lead the industry in customer care. At your service!!