Best Western Posada Freeman

Great location of this hotel right off the beach and Old Mazatlan. One of the only drawbacks was that the Main lobby desk was manned only in the day time by English-speaking clerks and afternoons and nights only had Spanish-speaking. Had trouble when checking out as we could not get the receptionist to understand that we needed our flight boarding passes printed be for our flight. less

We’ve booked 2 rooms during black week, upon arrival at this place they gave us two poorly equipped and totally outdated rooms facing the roof of the hotel next door with all the old acs and old toilets stacked on top of it. We went and complained about it because that weren’t the rooms we booked. At first they didn’t want to give us any other rooms e.g. the rooms we booked (because we booked while prices were discounted which is total bs) but after some solid discussion they changed us to two ocean view rooms (2nd level) that weren’t any better equipped but had quite a nice view and a little balcony as well. So far so good we thought but it was SO loud at night (both from the streets and the accommodation for employees that was next door to our rooms) it was impossible to sleep. We all wanted to change hotels asap but couldn’t because we’d booked online and payed in advance. The whole hotel is in desperate need of an update, we were laughing hard about the fact they didn’t update anything in this hotel for what seems like decades and then call it a ‘history hotel’.. the hallways are dark and scary and I was a little afraid for our security overall because they didn’t have a security gate or anything to close at night which is unusual. Also our bathroom smelled of feces all the time with the smell coming from the shower drain. The smell was unbearable and would spread to the whole hotel room. The breakfast is quite good actually, but they let people who don’t stay at the hotel eat there too which results in waiting times to eat at one of the very few tables for the people who actually stay at the hotel. Overall I wouldn’t recommend staying at this place as it’s simply not worth the kind of money you pay for it, even considering we only payed half off because of the black week deal we got, it’s not even worth half of the money.. I’m also very shook this is a BEST WESTERN Hotel as it clearly doesn’t meet their standard. I feel sorry for typing a Rating this bad and never had to do so before but this hotel stay was the worst I had to ever experience and not something I’d expect at a hotel in this price rage. less

Best deal in town. Beach not the best in town for swimming but a beautiful view. Roof top swimming pool view is amazing. View from bar amazing. Staff was super. Be back in a couple months. Been here before. less

Stayed 3 nights at Posada freeman. We did upgrade to a ocean view room which was definiyely worth it. 4th floor great views all the time but especially at sunset. Free brkfst was very good. Choices changed a bit each day. My wife fell in love with the chiliquelas. older hotel but nicely kept up. roof top pool was great usually not crowded at all. close to machado square. Malecon right across the street. Overall very happy with our stay. Used UBER to get to our timeshare at PB Emerald Bay and it was only around $7 as opposed to pulmonia or taxi at $20+. Will return ! Room was good size w 2 queens. No tub but large shower. less

Stayed for 10 days. Breakfast buffet was excellent, rooftop pool was nice. Hotel was clean and service in all areas was excellent (breakfast, housecleaning, front desk, security and maintenance). Location is excellent next to the Malecon and lots of restaurants, shopping nearby. Would stay again. less