Room smelled like a combo of mold and cigarettes
22/07/2018 nextdoor0101, Vancouver, Canada
This property was most likely a motel prior to joining the Best Western Brand. While never on the top of the hotel chain, BW's standards really went down to include this property.
The room looks lik... more
This property was most likely a motel prior to joining the Best Western Brand. While never on the top of the hotel chain, BW's standards really went down to include this property.
The room looks like it was renovated a few years ago, but the minute you walk-in, it smelled of mold and cigarettes. There is a sign stating that the guest will be charged extra money if they smoke in the room. But that didn't stop someone doing exactly that.
This property is sandwich between a trailer park and a main road. While the main road offers conveniences like fast-food and gas stations, it also had lice removal and bail bonds.
Don't waste your money. Find another hotel--for your health and sanity! less
Lisa T, General Manager at Best Western Port St. Lucie, responded to this review
Thank you so much for your interesting review. Since we cannot identify you we have no way of checking the room you stayed in or if there were any issues noted. As you are probably unaware, we have been a Best Western Member for over 30 years - from construction and yes we are an exterior corridor property. Also, we should point out that we cannot control the business' that are located approximately a mile from the Hotel and we certainly should not be held accountable for what type of business they are in. It seems that there are bondsmen and hair care professionals all over the world. Our guest rooms were renovated 3 years ago and it is unfortunate that you do not approve of our décor. Unfortunately, the general public do not follow posted signage and we do charge them every time the smoking rule is broken; it may be unaware that these things happen in Hotels around the world. Due to the area that our Hotel encompasses and the location of the 55 plus community behind us, we are not sure sandwiched is the appropriate description of our location; this implies cramped quarters and our oversized guest rooms and spacious grounds are anything but. We are certain that you will find a more appropriate location for your next stay in the Port St. Lucie area and we wish you safe travels in the future!