Long term guest
My longtime stay at the best western in port st. lucie florida was the worst stay of my life. The front desk and the manager was so rude with me. That after staying with them for over a month i had to... more
My longtime stay at the best western in port st. lucie florida was the worst stay of my life. The front desk and the manager was so rude with me. That after staying with them for over a month i had to leave. With no time to plan which hotel i was going to stay at to complete my visit with my family. less
Lisa Thomas, General Manager at Best Western Port St. Lucie, responded to this review
We are sorry that you were unhappy with your stay and had to change hotels. Unfortunately we cannot allow the staff to be treated in an unwarranted belligerent manner because guests are unhappy with the rate; we have rules to follow just like all other businesses. When guests stay over day to day or every few days, it is difficult for us to predict who is staying and who is departing when the guest is not certain either therefore we cannot warn you of rate changes. We wish you safe travels in the future.