05/10/2019 maribelf4618, San Antonio
We drove to Port Lavaca to go fishing for the weekend. We stopped at Walmart for a fishing license and our vehicle didn’t start anymore. We walked to the Best Western that is about 1/2 mile away. We h... more
We drove to Port Lavaca to go fishing for the weekend. We stopped at Walmart for a fishing license and our vehicle didn’t start anymore. We walked to the Best Western that is about 1/2 mile away. We hadn’t made reservations yet but luckily there was rooms available. The hotel and rooms were very clean and cozy (compared to other hotels in Port Lavaca). The young lady at the front desk (Emilia) was very helpful. She told us of places we could go to that were walking distance, even a nearby pier to go fishing at. We checked into our room and the cable wasn’t working. We called the front desk and Emilia immediately came to try to fix it. She was unsuccessful so she moved us to another room...a Suite for the inconvenience. The next day woke up early and had some of the free breakfast the hotel offered. Waffles, pastries, eggs, potatoes, yogurt cereal and some fresh coffee. When we finished having breakfast we decided to walk to the pier (since we were still carless) Emilia was in the next morning and offered us a bag with snacks they had at the front desk for guests. The bag had a water a granola bar and some fresh fruit. Emilia always made sure that we were as comfortable as possible, every time she saw us she asked if there was anything else we needed.
Despite being without a vehicle, it was all the things this young lady did for us and the attention we received by her that made It a even more pleasant stay. I will definitely stay here again and recommend this place. less
Best W, General Manager at Best Western Port Lavaca Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Parthiv Patel (John)
Best Western Port Lavaca Inn