Room and Hotel
08/06/2017 Candace H, New Braunfels, Texas
This hotel has a mold problem in rooms 116, 120 & 125. Shower pressure in 116 (handicap room) felt like needles hitting you as you shower. The lighting is so dim you can't read. Internet keeps knockin... more
This hotel has a mold problem in rooms 116, 120 & 125. Shower pressure in 116 (handicap room) felt like needles hitting you as you shower. The lighting is so dim you can't read. Internet keeps knocking you off like it is AOL. Breakfast was raw (eggs, sausage, shredded potatoes, and waffle batter). All the beds were so worn out we couldn't sleep because you fell in a hole in the bed. We were down in Port Lavaca, TX for a funeral and it was a horrible night stay since we couldn't sleep or get a good breakfast next morning. less
LAURA2202BW, Manager at Best Western Port Lavaca Inn, responded to this review
Thank you for your feedback of the room our humidity in the this town is always high and sometimes there is a smell, I will look into finding suggestion to improve this situation. I apologized for internet issues you experience I have contacted the cable provider to make them aware of the problem. I have got new beds ins and replacing the one that need to be replaced. The shower head has dials to adjust to different water settings. The comments on my breakfast I thank you so I can try to add more items and make sure they area taken care of the breakfast in the morning for the guest to enjoy. Hopefully you will come back and give us another chance to show you how we have improved our hotel.