Horrible Hotel!!!- DO NOT STAY HERE!!!!!
This hotel was absolutely disgusting and awful. Upon arrival, no one at the hotel was wearing masks during a pandemic which was very awful and already did not make me feel safe. Every front desk worke... more
This hotel was absolutely disgusting and awful. Upon arrival, no one at the hotel was wearing masks during a pandemic which was very awful and already did not make me feel safe. Every front desk worker was rude, did not even talk or was courteous when asking a simple question. Did not receive any room service over the 5 days of stay. Room was dirty upon arrival, and fridge was not even as cold as it should be.
Bathroom had hair left in it and also did not even feel comfortable stepping with bare feet on the carpet... Checked the bed for bed bugs because I was that worried.
Room was awful at temperature control and felt humid all week - must have been mold or mildew in the room as I became congested over the evenings. Bad smell in hallways and rooms even though I was non smoking.
Would not reccommend this hotel to anyone and they need to do an EXTREME CLEAN and improve this location.
DON'T WASTE YOUR MONEY!!! less
Rajer Brown , General Manager at Best Western Port Columbus, responded to this review
First I would like to thank you for your review. Secondly I want to apologize for all of your issues and concerns. I want you to know that each issue will be addressed. Service to the guests is our top priority. We are better than this. It is my sincere hope that in the near future you would be so kind to give us another chance to make things right.