Best Western Port Columbus

1450 Airpointe Drive, Columbus, Ohio, 43219-1501, United States
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Best Western Port Columbus

Select this affordable Columbus hotel and enjoy its many amenities and helpful staff. Conveniently located near Easton Towne Center, Ohio Expo Center and the Arena District. The Best Western Port Columbus is located near the John Glenn Columbus Inter show more

Pets not accepted
Check-in & Check out15:00:00 | 11:59:00
1450 Airpointe Drive, Columbus, Ohio, 43219-1501, United States

Reviews of Best Western Port Columbus

Traveller Overview:
4.0 Rating: 564 reviews
Excellent 45%
Very Good 25%
Average 14%
Poor 8%
Terrible 6%
Rating

K6876IJmichaelc, wrote review 29/07/2021

Uncaring staff

When I stay at a brand name hotel I expect minimum standards. Not the case with this hotel. The check-in person was wonderful. The check out person was indifferent at best. When I checked out I se... more

Rating

travisc00per, wrote review 26/07/2021

Won’t be staying here again.

Spend the extra money for a better hotel. Trash was left in the room from the previous guest. Items left underneath the bed. For a hotel rated so highly, I was disappointed. It’s possible that we just... more

Owner Response
Rajer Brown , General Manager at Best Western Port Columbus, responded to this review
First i would like to thank you for your review. Secondly I want to apologize for all of your issues and concerns. I want you to know that we value your feedback so that we can better serve our guests. I also want you to know that each issue will be addressed. It is my sincere hope that if you are ever in the Columbus area that you would give us another chance to make things right. We are better than this.
Rating

LesP1991, wrote review 15/07/2021

Horrible Hotel!!!- DO NOT STAY HERE!!!!!

This hotel was absolutely disgusting and awful. Upon arrival, no one at the hotel was wearing masks during a pandemic which was very awful and already did not make me feel safe. Every front desk worke... more

Owner Response
Rajer Brown , General Manager at Best Western Port Columbus, responded to this review
First I would like to thank you for your review. Secondly I want to apologize for all of your issues and concerns. I want you to know that each issue will be addressed. Service to the guests is our top priority. We are better than this. It is my sincere hope that in the near future you would be so kind to give us another chance to make things right.
Rating

Morgan S, wrote review 06/07/2021

Whirlpool room

This was the only room we could find near the airport with a jacuzzi in the room. We were pleased! The room was very clean and the whirlpool worked great. Rajer at the front desk was very helpful and ... more

Owner Response
Rajer Brown , General Manager at Best Western Port Columbus, responded to this review
Thank you for your review.
Rating

livingstonm2000, wrote review 05/07/2021

DO NOT STAY HERE.

First off, I was checking in and was staying in one of the jacuzzi rooms. The front desk lady told us we needed a $200 cash deposit to even stay in the room. What? The room smelled like mildew and the... more

Owner Response
Rajer Brown , General Manager at Best Western Port Columbus, responded to this review
First I would like to thank you for your review. Secondly I want to apologize for all of your issues and concerns. I want you to know that each issue will be addressed. We do serve a hot breakfast and hot water is available..