GREAT PLACE TO STAY IN FLAGSTAFF
16/05/2017 707clayg, Lomita, California
What a nice stay at an older Best Western. Looking at some not so good reviews on the net I almost did not book at the Pony Soldier, I am glad that I stuck with Best Western. It is located on Old Ro... more
What a nice stay at an older Best Western. Looking at some not so good reviews on the net I almost did not book at the Pony Soldier, I am glad that I stuck with Best Western. It is located on Old Route 66 on the east side of town and was easy to find. The motel has been around for a while but has been recently upgraded and the decor inside and out are quite nice. The check in process was quick and they have a quick checkout that actually works as envisioned, good job. The staff was cheerful and efficient when we arrived and had upgraded our room so we had a bit more room. Every room had a newspaper in front of their door in the morning.
The pool and breakfast area are in a separate building. The pool area looked very nice and relaxing. The breakfast area was fantastic with plenty of tables. The food selection was the best I have seen at any of the free breakfast motels we have stayed at (any brand). They had the eggs, sausage, potatoes, biscuits and gravy and a pancake machine. They had three bins of cut up fruit combinations and half grapefruit along with all the cereals, muffins, bagels and breads. This was on a Saturday morning and the motel was full so I don’t know if this is typical but like I said this was the best breakfast and we stay at about 12-16 motels a year that offer free hot breakfast.
The rooms all open to an inside hallway. The room had a sliding door to the bathroom which gave more room around the bed. We had a nice desk, cabinet with refrigerator and microwave and a great overstuffed chair. The room had several USB charging ports is several locations which is very covenant. The bed was comfortable and the room was very clean. The Wi-Fi speed was good and free. I like that the room has recycling containers. They also have dispensers on the shower wall for soaps rather than the little bottles, nice addition.
We will defiantly stay at the Pony Soldier when we stop in Flagstaff again. less
sgramsaz, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review
Greetings, and thank you for taking the time to review your recent stay with us. I’m happy you were pleasantly surprised despite what some other reviewers have said-- often many take time to detail an atypical experience, but not always for the typical satisfying ones. It sounds like you enjoyed our recent upgrades as much as we have and that the in-room amenities and complimentary breakfast worked out well. We really appreciate the support and recommendations. The team is really dedicated to genuine caring and I’m glad this shines through the property and procedures. We look forward to welcoming you again!