Best Western Pony Soldier Inn & Suites

We frequently travel to Flagstaff. We usually stay at one of the hotels located along Milton Rd. A friend recommended the Best Western Pony Soldier located on Historic Route 66 (now Business 40 / 180). Like many of the hotels in Flagstaff that are along Route 66, the Best Western Pony Soldier is older, but it is very well kept up an clean. We were traveling with family and both our rooms were very spacious. They were both single king beds rooms, but were setup almost like a mini-suite; there was a couch, desk, 2 chairs & TV in an area adjacent to the bedroom area. This other room also had its own bathroom. The main area had the king bed as well as its own TV, mini-refrigerator and microwave. Two separate air conditioners as well. The room I stayed in was right at the end of the hallway by the stairs and vending machines. I’m a light sleeper but never heard any stairway or vending machine noise, and the hotel was very busy. We did pickup some noise from the room above, but not too bad. The breakfast buffet at this hotel is excellent! It in a building adjacent to the main building. It has some seating outside so our dog was able to eat with us. There was a selection of eggs, bacon, sausage, hash brown potatoes, biscuits & gravy, waffles, a pancake machine (haven’t encountered one of those before), bagels, toast, cereals, yogurt, fresh fruit, juice, coffee & teas. There was a bus load of kids from some athletic competition staying at the hotel and they cleaned the place out pretty quick, however unlike some hotels we have stayed at with free breakfasts, this one very rapidly replenished the supplies after just a short wait. They didn’t run out of anything. If you are traveling with dogs like our family was, you will really enjoy the small grassy dog run along the east side of the parking lot. It’s well shaded with trees. My only complaint about that area is that I wish the irrigation system had 2 zones; once the sprinklers come on the entire run is sprayed. Another nice thing for travelers with dogs is that this hotel is very close to the Barkmaster off-leash dog park located within the Bushmaster Park. You are only about 2 blocks from the park as the crow flies, but you will have to drive about a mile or more through a residential neighborhood to get to Bushmaster Park. This hotel is also much closer to Flagstaff’s famous Buffalo Park with its beautiful walking trails. Took us just 7 minutes to get there and you avoid the congested downtown traffic if you come from the east side where this hotel is located. We will be sure to stay at this hotel again. less

We had a suite, which had a seperate lounge with it's own facilities. There was two bathrooms, both with the dreaded plastic shower curtain. The bed was comfortable. WiFi was free. Coffee facilities complete with the fowl powdered milk substitute, yuk. This was where we had the only issue, and it was with the very unhelpful reception lady's. We asked them very politely, if we could have some real milk. They told us that the hotel didn't have any, and we could go to the convenience store around the corner. After asking them if they were serious, and having them confirm that they were, we left. The amazing thing, as we already knew, was that when we went for breakfast, there was containers of milk. Absolute laziness from the reception people who clearly could not be bothered going to kitchen for a cup of milk. For this we rate this hotel poorly. less

After reading TripAdvisor reviews, it became apparent that Flag doesn't have anything decent under $100. I made a reservation because we were looking at a 700+ mile day and I didn't want to take the chance of not getting a clean & comfortable room which is something you can expect from BW. Not sure why my reservation (made via BW website complete with confirmation number) failed to appear on the hotel's computer system but I have been finding that to be the case lately, twice within the last week. ANYWAY ~ Kudos to Joey at check in. He was a sweetheart as he tried to resolve the confusion, ensuring that I would not be doubly charged. My room was spotless and already nicely cooled down. Mini fridge but no in-room micro :-/ although one was available in the lobby. Flat screen TV with lots of stations, free wifi with great signal. Easily accessible electrical outlets and USB charging ports. Getting settled in I heard traffic, trains & other guests but I travel with earbuds and soon melted off to sleep on super comfortable bed with lots of fluffy pillows. In-room coffee helped get me up & going next morning. Express check out saved a few minutes too. Continental was in a different building but it was by far one of the best. Well tended, lots of choices including real oatmeal and fresh diced melon with pineapple and grapes. Everything was top rate ~ so glad to have opted to stay here. less

What a gem! Would never consider another hotel in Flagstaff. The service was phenomenal, rooms clean and well maintained, wifi was fast. Most importantly they were incredibly dog friendly. Down to an entire dog lawn with a bench and fake fire hydrant. Breakfast and coffee were great as well. Excellent experience. Exactly the "Route 66" experience I had imagined. less

Stopped here overnight on our way west. Great location on Route 66 with dozens of restaurants up the road. Room was small with a queen bed but was all that was needed. Breakfast was served across the Carpark in a seperate building and was plentiful. We needed to make an international phone call and the front desk staff were very accomodating with helping us out. Would recommend to all. less