Best Western Pony Soldier Inn & Suites

3030 E Route 66, Flagstaff, Arizona, 86004-3936, United States
based on 1686 reviews Trip Advisor Logo
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Best Western Pony Soldier Inn & Suites

Welcome to Best Western Pony Soldier Inn & Suites! Our new elevator is now in service! Northern Arizona University (NAU) is near our Flagstaff hotel, and were a favorite for students, faculty, and staff. Located near Route 66, our Flagstaff hotel is show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
3030 E Route 66, Flagstaff, Arizona, 86004-3936, United States

Reviews of Best Western Pony Soldier Inn & Suites

Traveller Overview:
4.0 Rating: 1686 reviews
Excellent 36%
Very Good 32%
Average 18%
Poor 7%
Terrible 4%
Rating

eliottwolfe, wrote review 18/04/2021

Great Stay and friendly staff

This is our favourite place to stay in Flagstaff. The hotel is not fancy, but is comfortable and we've always enjoyed it here. It's next to a train line if that bothers you, but they don't blow thei... more

Owner Response
Scott Grams, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review
Welcome rail fans! The train culture here is such a huge part of Route 66 history. Thank you for sharing about train spotting and the things that mean the most when you stay with us. I am grateful our Best Western has your loyalty as your go-to hotel in Flagstaff. Don't hesitate to reach out to my office if there is ever anything you need assistance with. We're here to serve you! Wishing you happy spring travels! Best, Scott, GM
Rating

MusicalMamaUSA, wrote review 10/04/2021

Great Staff!

A great stop on the way to the Grand Canyon. Exceptionally clean and every person there was so friendly and helpful. Located on Route 66 and close to restaurants and not too far from the old town if... more

Owner Response
Scott Grams, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review
We're your friendly hotel on Route 66! Everyone here at the Best Western Pony Soldier Inn takes great pride in making our guests stay an enjoyable and memorable experience. Flagstaff is an excellent basecamp location for trips to the Grand Canyon. There are more services, restaurants and things to do. It was a pleasure to have you as our guest and we hope to see you again in the near future. Best Sure to book direct for our best rates and reservations services. Until then, safe travels! Best, Scott, GM
Rating

Pootunui, wrote review 07/04/2021

Quick and easy stay next to the trains....

Quick, easy checkin, outdated and worn room. No views. Clean. Noisy trains all night, thin walls. But, convenient for passing through. Good restaurants nearby. If passing through, would stay here agai... more

Owner Response
Scott Grams, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review
Thank you for choosing Best Western Pony Soldier Inn & Suites. We really appreciate the recommendation for those looking for a clean room at a convenient location in Flagstaff. There isn't a much better compliment for a general manager than hearing a guest would choose us again! If you book direct with us, you can request a room further back from the road. Feel free to call the front desk for personalized reservations, and local information/recommendations. We're here to serve you! Safe travels until next time. You'll also be happy to note we have some hotel updates on the books for this year. Best, Scott, GM
Rating

Dan H, wrote review 03/04/2021

Best deal of the trip

Pony Soldier has been our go to stop in Flagstaff for a number of years. Right on Route 66 and a short drive from your choice of interesting places to eat. A quick glance at the map tells you it is cl... more

Owner Response
Scott Grams, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review
Thank you for the high-marks and for going out of your way to share your experience, more and more of our guests have been saying they've relied on our guests experience when choosing to stay with us. I sincerely appreciate the vote of confidence and your loyalty! Safe travels until we welcome you back! Best, Scott, GM
Rating

High Heeled R, wrote review 03/04/2021

Love. Love. Love.

I am absolutely in love with this property and the staff. The girls that checked me in were as bright as sunshine and my room was so wonderful; I just really enjoyed the tree outside of my room's wind... more

Owner Response
Scott Grams, General Manager at Best Western Pony Soldier Inn & Suites, responded to this review
Thank you for your review! It’s important to us that our guests arrive into a welcoming environment as we know how important a friendly face can be at the end of a long day of travel. I’m glad that’s the sentiment you took from us as well and I look forward to sharing your compliments with the team. We aim to make staying easy and welcoming! Look forward to seeing you again soon. Happy travels! Best, Scott, GM