Best Western Poitiers Centre Le Grand Hotel

The Best Western hotel (Grand Hotel) in Poitiers is a very nice place to stay. We drove in and parked right next door in a city parking lot for 5 euro overnight; the hotel charges 7 and the parking is down in a basement and very tight, so there is no reason to park there or pay more. The bed was quite comfy, AC in the room but didn't need it as it was cool, the breakfast is extensive, more than one could really want. It is located very close to the center of town on a walking street packed with shops and restaurants. It is easy to drive into and to get out of. The train station, though, is a taxi ride away; one can walk but it is a real schlepp up a steep hill and through town. Recommended highly. less

We stayed here on our return journey with our dogs from our house in Spain. The hotel is very centrally located and has very reasonable secure parking. The English lady on reception was really lovely and so helpful and made a fuss over the dogs. They loved her! It was a reasonable room rate so we got exactly what we paid for I think. The room was large, the bed comfortable and it was clean. The hotel is very tired though. less

Hotel is on a perfect location right in the heart of the old town. Nice façade and entrance. Woman at reception is not very interested in new guests. Tells us that breakfast is an extra E.12,50 per persoon, so we decide tot go out for breakfast. On checkout another lady tells us that it was complimentary. Bed is way too hard; pillow is too fluffy. Bathroom can hardly be called so. less

The room was modern, spacious, clean with a fold-out sofa for the kids. The hotel featured a fabulous breakfast with very friendly staff that made us feel very welcome and they offered an excellent selection for breakfast, all good for us as a family of 4. less

The shower base in our suite was extremely dangerous as it was incredibly slippery and caused me to fall in the shower recess. Reported the problem to reception who stated all of the showers had this problem and said it was due to the cleaning agents the staff used. I suggested it was time more consideration of guests safety was due. I have trouble walking at the moment as a result and I have photos to illustrate the bruising on my hip. less