Older property, clean rooms.
19/05/2018 JimD116, Seven Hills, Ohio
We planned an overnight stay, on our way to Florida, based on this location having an indoor heated pool. This is an older property with pleasant staff and clean rooms. Unfortunately, the pool was o... more
We planned an overnight stay, on our way to Florida, based on this location having an indoor heated pool. This is an older property with pleasant staff and clean rooms. Unfortunately, the pool was out of service and the only "restaurants" nearby are fast food. less
Tony T, General Manager at Best Western Point South, responded to this review
We greatly appreciate your positive rating of Best Western Point South and for sharing your very nice comments about our hotel. We are glad you loved our well-kept property, friendly associates, clean facilities, enrich hot breakfast, and as well as our convenient location. Our team works hard to ensure the satisfaction of each guest, and we are thrilled that we were able to impress you with our clean and comfortable accommodation.We value your observation regarding our property and also apologize for swimming pool issue. We will surely share your review with our management team to see where we can make improvements. Our goal is to deliver a great experience to our guests, and we regret if we fell short. We appreciate you sharing your feedback as it will help us in our continuous efforts to improve. A new restaurant will open this week. We hope to see you again and have the opportunity to make your next stay perfect in every respect. We hope you will come back and see us again soon.