Best Western Point South

I-95 & US 17 Exit 33, Yemassee, South Carolina, 29945-8516, United States
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Best Western Point South

Stay at this pet-friendly Ridgeland, South Carolina hotel with convenient access only 18 miles to Marine Corps Air Station Beaufort and 25 mile for MCRD Parris Island and Hunting Island State Park, Charleston and many other key area attractions. Con show more

Pets not accepted
Check-in & Check out15:30:00 | 11:00:00

Reviews of Best Western Point South

Traveller Overview:
4.0 Rating: 747 reviews
Excellent 36%
Very Good 35%
Average 17%
Poor 6%
Terrible 4%
Rating

Beth C, wrote review 15/01/2020

This hotel is a diamond in the rough.

Most importantly, the room and sheets were clean, the bed was comfortable and the staff was friendly. The shower head is higher than at most hotels which is great for tall people. Breakfast was adequ... more

Owner Response
X2165LPtonyt, General Manager at Best Western Point South, responded to this review
Dear Beth C, Thank you so much for staying at the Best Western Point South and for sharing your amazing feedback. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We are thrilled to read you found us to be a great value and appreciate your nice comments about our front desk staff, clean facilities, and breakfast. Impressing our guests is our top priority, so we are glad you left with such good memories of your trip. We value your observation regarding our property and also apologize for delay update. We are surely sharing your reviews with our management team to take care all the issues and where we can make improvements. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely Tony Tong General Manager
Rating

228terrih, wrote review 13/01/2020

Nasty

Rooms desperately need updating. Carpets were filthy. We didn’t even want to sit on the couch. Horribly overpriced. We’ve been staying in Best Westerns during our cross country drive and this by far w... more

Owner Response
X2165LPtonyt, General Manager at Best Western Point South, responded to this review
Dear Valued Guest, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I appreciate you for staying with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We value your observation regarding our property and also apologize for housekeeper service issue. We will surely share your review with our management team to see where we can make improvements. Our goal is to deliver a great experience to our guests, and we regret if we fell short. We are very care of your review. If you can could you please pass us little more information? it will be great help and appreciate. I can be reached at bestwesternone#gmail_com or fax 843-726-8102. Our front desk always waiting your call at 843-726-8101. We want to know when you stay with us and the room number. Our front desk is staffed 24/7 to answer questions and resolve problems while you are here. We offer heated indoor swimming pool, enrich hot breakfast, lobby lounge and on site restaurant for service our guest. I am very sorry for any inconvenience. I do hope you will give us another chance the next time your travels bring you this way and give us the opportunity to change your perception. Sincerely Tony Tong General Manager
Rating

Shanghai-McCoy, wrote review 11/01/2020

Tired but convenient

A great cross roads stop. Very near I-95 Breakfast is ho-hum. Staff is super friendly. Lots of parking. Very nearby restaurants and gas. Rooms are tired. Toilets are sluggish. We have stayed here se... more

Owner Response
X2165LPtonyt, General Manager at Best Western Point South, responded to this review
Dear Shanghai-McCoy, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad you were overall pleased with your stay. We value your observation regarding our property and also apologize for any service issue. Our property renovation plan be under review by Best Western head office and will be doing very soon. Our goal is to deliver a great experience to our guests, and we regret if we fell short. We appreciate you sharing your feedback as it will help us in our continuous efforts to improve. We hope to see you again and have the opportunity to make your next stay perfect in every respect. We hope you will come back and see us again soon. Sincerely, Tony Tong General Manager
Rating

lebarletta, wrote review 09/01/2020

Best place to stay with dogs

My son and I pulled off the highway for the night and we came upon the BW. This place was great...there is a dedicated dog room area at the very rear of the hotel, so I didn't have to worry that we m... more

Owner Response
X2165LPtonyt, General Manager at Best Western Point South, responded to this review
Dear Lebarletta, I am thrilled the Best Western Point South met all your expectations for yourself and for your pet! We take pride in ensuring that all our guests, including the four-legged friends, enjoy their stay with us. Our team works hard to ensure the satisfaction of each guest, and we are thrilled that we were able to impress you with our clean, comfortable accommodation and enrich hot breakfast. It was so good to know that you found us to be a great value as well as our convenient location. We are delighted to note that our location close to the interstate and other attractions was convenient for your trip. It was a pleasure serving you, and we hope to see you the next time your travels bring you to South Carolina Low Country. Sincerely, Tony Tong General Manager
Rating

Poolgirl175, wrote review 05/01/2020

Ok for Quick Stop

My family of four stayed here for one night on our way to FL. The rooms are old, even though it looks like they tried to update. The beds were very uncomfortable and very noisy when rolling over which... more

Owner Response
X2165LPtonyt, General Manager at Best Western Point South, responded to this review
Dear Pool girl, Thank you for choosing to stay with us during your travels. We are glad you were overall pleased with your stay. We are thrilled to read you found us to be a great value and appreciate your nice comments about our front desk staff, clean facilities, and location. Impressing our guests is our top priority; we value your observation regarding the bed need to up grant and also apologize for any server issue. Our goal is to deliver a great experience to our guests, and we regret if we fell short. We appreciate you sharing your feedback as it will help us in our continuous efforts to improve. Our room renovation been under process and will be doing very soon. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Tony Tong General Manager