Best Western Pocatello Inn

1415 Bench Road, Pocatello, Idaho, 83201-2444, United States
based on 1029 reviews Trip Advisor Logo
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Best Western Pocatello Inn

We are so excited to share our new cleaning policies & procedures! Call us for more information.

This Pocatello, ID hotel is conveniently located near Interstate 86 and Interstate 15, providing easy access to Idaho State University and Wes
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Pocatello Inn

Traveller Overview:
4.0 Rating: 1029 reviews
Excellent 40%
Very Good 29%
Average 16%
Poor 8%
Terrible 5%
Rating

stephen92203, wrote review 30/06/2020

Not my underwear

Arrived about 9:30 PM. Check in was quick and painless. I had been on the road since 6:00 AM and just wanted to rest and sleep. After partially unpacking, I went to change temperature on A/C. On t... more

Rating

rich6592, wrote review 25/06/2020

Quick stop

We didn't have a reservation but had no issues getting a room. Check in/out was quick and hassle free. Room was clean and quiet. Spent time in the lounge which was clean and the bartender was friendly... more

Rating

Jcartwright1019-, wrote review 15/06/2020

Best stay ever

i couldn't of been happier!! The made our stay memorable. We had traveled for 8 days in different hotels. This was by far the best.They had the pool open and laundry room was a great bonus, Its hard... more

Owner Response
pocatellosales, Manager at Pocatello Inn, responded to this review
Thank you very much for your kind words and great review of our property. We are so happy to know you were able to enjoy our public areas during your stay with us. We are taking precautions to keep all of our guests safe while still working to provide our services to the best of our ability. We hope to see you again soon!
Rating

jenellfellows, wrote review 24/04/2020

Great location

Room and property clean. Travel during these times of stay in place orders etc. were definitely accommodated. Reasonable prices considering the available options within the immediate area. Would recom... more

Owner Response
pocatellosales, Director of Sales at Pocatello Inn, responded to this review
Thank you for taking the time to write a review about your visit to the Best Western Pocatello Inn and your recommendation. It is rewarding to hear when a guest enjoys their visit even in the trying times that we are in now. We appreciate your feedback and look forward to see you again.
Rating

dorenegc, wrote review 04/04/2020

Not the best

The girl at front desk was awesome. The room, on the other hand was not. Dirty glass on the floor, empty tissue box, empty, used lotion bottle in the room. I understand the difficulty during this t... more

Owner Response
pocatellosales, Director of Sales at Pocatello Inn, responded to this review
I want to apologize that we did not exceed your expectations during your visit. Thank you for letting us know what you experienced while you were with us. I will pass on this review to the Executive Housekeeper so that this doesn't happen in the future. We appreciate your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Please stay safe during this difficult time.