Best Western Plus York Hotel & Conference Center

The first room smelled of a smoker and the chemicals used to cover it up. The second room had a broken knob in the refrigerator, so it did not work at all. This would have been hard to miss when cleaning the room. The carpet was dirty. But most importantly, the hotel doors are left open for Applebees patrons to enter, thus leaving the rooms accessible. The side (north?) door was slow to close, leaving hotel rooms accessible to others from the outside. The breakfast lacked very many healthy, low calorie or low sodium choices. Not even bananas. We will not return. less

I chose this hotel based on the reviews because we don't usually choose this hotel chain. But it was way better than the competition where we have also stayed. Everything was good and clean and nice. One thing we really liked was having a chain restaurant of good quality, Applebees, inside. It was nice after a weary day of travel to just walk down the hall to eat. I peeked at the pool and that looked quite nice. I would definitely stay here again. less

Motel is easy access from interstate. Accommodations acceptable personnel were pleasant at the front desk. The room was clean and well ventilated. My wife fell getting out of shower. Didn't see bath Matt that was provided. This was no fault of motel. I explained that she had fallen and pulled down the plastic shower curtain and snapped off the toilet seat when I checked out in the AM. The gal at desk didn't ask " is she alright, or is she ok"???? Nothing.... This might be how they're trained. Corporate is always worried about law suits and being liable. Who could know...I wasn't trying to place fault on them....we'll see if we get charged for shower curtain, and toilet seat. i have booked another night on our way home. Note; there is a APPLE BEES on premises. Breakfast was very nice and plentiful. Hats of to best western....... less

The hotel is only 2 stories. The layout is a bit wonky, but nice wide hallways. We noticed the parking lot was full when we returned from the wedding we attended, but we never heard another guest in the hall or near our room. The place could have been abandoned for how quiet it was. One elevator is right near the front desk. Our room, 265, was a bit of a jaunt from the elevator but close to set of stairs that led to the parking lot so leaving was convenient. We stayed in a king room. Bed was very comfortable for people used to a firm latex mattress. Pillows were softer than I like but 6 were provided. Everything smelled clean, bath had no dirty spots, towels or curtain. I didn't bother with pics as my room would have looked like sample pics. Nothing other than what I would expect regarding room condition. Tv was large and there was free HBO. Fridge was cold and nice selection of coffees provided. (There is a coffee bar set up right in lobby for those who like a cup in the evening too). Our friends had one of the whirlpool suites and we walked through it. The bath tub is RIGHT by the door to the bedroom. However, the room has 2 doors, so if people enter via the other door, they walk into a tiny kitchenette and a room with a sleeper sofa and tv. There is a door that allows entrance into the bedroom and then bathtub is out of sight from that door. There is another bath on the side with the sofa. There was a ton of room in this suite. A family of four should be completely comfortable in this room without feeling like they are on top of one another. Pair that with the price my friend paid in advance (less than $120) it was a great deal. Breakfast bar seating area feels tight, but they do open up a room just around the corner for plenty more seats. There was both a waffle iron and a pancake machine (with whip cream and a variety of syrups). Hot sausage, gravy and biscuits, small omelets with either cheese or cheese and veggies. Bread items, fruit, cereals, drinks of all kinds. It was actually a little overwhelming compared to some of the simpler one I've been to in the last year. Staff was polite. A little unusual, we didn't see any cleaning crew as we prepared to leave around 9 or 9:30am. I'm used to places where you will see a cleaning cart in the hall by 8am. Kinda nice to not feel rushed. One note, I did not find a receipt under the door in morning nor did I see one in my inbox. I'm hoping that there are no issues with billing. less

Easy to check in/out. Amazing breakfast with a variety to choose from. Food always stocked and never low. As a vegetarian, I was impressed with selections! It was very humid outside and there was rain. Felt like some hallways were a little damp, but other than that the rooms temp was comfortable. less