Great staff! Nice room
15/02/2018 Phil L, Elwood, Indiana
Very clean and spacious room. I would recommend this hotel plus take the drive downtown to Chances R Resturant. The only thing that I STRONGLY suggest is to upgrade all lamps to ones with additiona... more
Very clean and spacious room. I would recommend this hotel plus take the drive downtown to Chances R Resturant. The only thing that I STRONGLY suggest is to upgrade all lamps to ones with additional outlets. You have added coffee pots, microwaves, refegerators, alarm clocks but no outlets for my needs. On this recent 2500 mile trip, you were the only one that didn’t provide these. I am somewhat handicapped and Andrea was very friendly and helpful at the front desk. A young man named Broody provided extra assistance to get all my luggage from truck to room. It’s genuine caring staff that will cause me to stay there again. less
DebbieDumpert, General Manager at Best Western Plus York Hotel & Conference Center, responded to this review
Thank you for your kind feed back after your recent stay at our Best Western Plus. We are delighted to hear that our team is doing a great job!
We strive to deliver superior service and amenities to all our guest, it's something we take great pride in, that's why we take our guest suggestions very seriously. You will be happy to know we are currently upgrading all our clock radios with radio's that will now have two USB outlets and two AC outlet for charging and Bluetooth capability.
I will be sure to share you kind your kind words with the entire team and look forward to welcoming you back!
Debbie Dumpert - General Manager
and the BW Plus York, Ne "Team"