Comfort, quiet, warm food
14/08/2019 LibrarianWannabe, Omaha, Nebraska
The hotel is only 2 stories. The layout is a bit wonky, but nice wide hallways. We noticed the parking lot was full when we returned from the wedding we attended, but we never heard another guest in t... more
The hotel is only 2 stories. The layout is a bit wonky, but nice wide hallways. We noticed the parking lot was full when we returned from the wedding we attended, but we never heard another guest in the hall or near our room. The place could have been abandoned for how quiet it was. One elevator is right near the front desk. Our room, 265, was a bit of a jaunt from the elevator but close to set of stairs that led to the parking lot so leaving was convenient.
We stayed in a king room. Bed was very comfortable for people used to a firm latex mattress. Pillows were softer than I like but 6 were provided. Everything smelled clean, bath had no dirty spots, towels or curtain. I didn't bother with pics as my room would have looked like sample pics. Nothing other than what I would expect regarding room condition. Tv was large and there was free HBO. Fridge was cold and nice selection of coffees provided. (There is a coffee bar set up right in lobby for those who like a cup in the evening too).
Our friends had one of the whirlpool suites and we walked through it. The bath tub is RIGHT by the door to the bedroom. However, the room has 2 doors, so if people enter via the other door, they walk into a tiny kitchenette and a room with a sleeper sofa and tv. There is a door that allows entrance into the bedroom and then bathtub is out of sight from that door. There is another bath on the side with the sofa. There was a ton of room in this suite. A family of four should be completely comfortable in this room without feeling like they are on top of one another. Pair that with the price my friend paid in advance (less than $120) it was a great deal.
Breakfast bar seating area feels tight, but they do open up a room just around the corner for plenty more seats. There was both a waffle iron and a pancake machine (with whip cream and a variety of syrups). Hot sausage, gravy and biscuits, small omelets with either cheese or cheese and veggies. Bread items, fruit, cereals, drinks of all kinds. It was actually a little overwhelming compared to some of the simpler one I've been to in the last year.
Staff was polite. A little unusual, we didn't see any cleaning crew as we prepared to leave around 9 or 9:30am. I'm used to places where you will see a cleaning cart in the hall by 8am. Kinda nice to not feel rushed.
One note, I did not find a receipt under the door in morning nor did I see one in my inbox. I'm hoping that there are no issues with billing. less
DebbieDumpert, General Manager at Best Western Plus York Hotel & Conference Center, responded to this review
Thank you for your wonderful review of the Best Western Plus York Hotel and Conference Center! We couldn't be more pleased!
Our staff is committed to delivering superior service to all our guest, it's something everyone here at BW Plus takes great pride in. I will be sure to share your awesome review with the entire staff.
Debbie Dumpert - General Manager
and BW Plus York, Ne "Team"