The price was great.
I booked this room for less than $60 per night. Easy to find, but in a not-so-great location. There are many homeless people walking around this street. Actually, there are a lot of homeless people... more
I booked this room for less than $60 per night. Easy to find, but in a not-so-great location. There are many homeless people walking around this street. Actually, there are a lot of homeless people in Yakima. We didn't have any problems. I wouldn't recommend walking anywhere from the hotel.
All of the staff we encountered were very friendly. Free water was offered at check-in along with a restaurant list. The elevator needs to get maintenance though. It felt like it dropped a little every time we got to our floor.
The room was big, but the bathroom was small. The room we had (304) had 2 queen beds, a sofa, that may or may not have been able to turn into another bed, a table with chair, and 2 benches. It was nice to have a place to sit other than the beds. The sink was in the main room and the tub/shower and the toilet in the bathroom. The water temps were installed backward so hot was cold and cold was hot. The water pressure could have been better. Many of the outlets didn't work either. All of the ones in the sink area and one of the bed lamps didn't work.
The room was warm. It did have an AC but didn't work that great. Didn't cool down the room until almost morning and it was super noisy. The fan had a high pitch whining sound all night. The pool and hot tub area were small, but since they only let one room in at time it was nice to have the place to ourselves.
The breakfast was what you would expect. I didn't like the eggs, but the waffles were good. It would have been nice to have a tray to take the food back to the room though. We had to balance the food boxes and a couple of times, the conidments would fall off. Overall, I would stay here again for the cheap price. less
General Manager, General Manager at Best Western Plus Yakima Hotel, responded to this review
Dear Michelle,
Our team thanks you for reaching out to share your experience. While we're delighted to hear of the positive aspects of your stay, such as our location, staff, and spacious rooms, it is unfortunate that we failed to impress you all around. Guest feedback helps us improve, so we will reflect upon your comments and use them to take a step in the right direction. Hopefully, you'll enjoy your next visit with us even more!