I am falling in love with Best West Plus. Been here 2 weeks and 1 night going on 2 for work. Working on the Lince Elementary Remodel and being away from home for more than like 4-5 days at one time is... more
I am falling in love with Best West Plus. Been here 2 weeks and 1 night going on 2 for work. Working on the Lince Elementary Remodel and being away from home for more than like 4-5 days at one time is unheard of. Well here we are and the past time spent rooming and boarding here has been exceptional. Thank ypu to the Lovely and Hard-working Staff here. From the Housekeepers, to the Friendliest Front Desk Staff, back to Breakfast Bar, and all the way back to all to the Brains of the Operation Ms. Sarah Purdy....This Hotel has got it. Peter, Ana, and Diana I believ from the Housekeep corner have just kept me feeling at home by keeping my bed made and my bath tub spotless. And of course the remainder of my mess they've upkept. The Ladies in Breakfast Bar stay with Hot, Fresh, and tastly delicous breakfast. We ALL KNOW how important the Meal of Breakfast is. And last BUT NOT least...Front Desk; Raquel and Elizabeth are PHENOMENAL.... I have to at this moment however single out Liz.... She is there at ANY Guests becking call. One night I came down for cookies and juice not knowing they were tossed out at 9pm. I came down and said, "Aw man No cookies???!!!" Because I am thee Cookie Monster. Elizabeth/Liz came right out to say, "I can make you cookies what kind would you like?" Thee other moment that stood out for me waas when I'd booked a room I'd asked for but after entering had a change of heart. Well when calling to see may I switch rooms, Elizabeth told me to come to the front desk so she could take care of me. After arriving at the front desk she aske dme several questions trying to find out what I was looking for. Once she knew that she put me into the room I have now stayed in twice. Next week if my company sends me back out here I will again request that room and do hope to see Liz. Thank you Ms. Purdy and the B-Dub+ Staff. less
GM_Front_Desk, General Manager at Best Western Plus Yakima Hotel, responded to this review
Wow, what a delightful review to read; thank you! Our team believes in caring and responsive hospitality, and nothing makes us happier than knowing we did our jobs right. We're especially glad you had the chance to enjoy our tasty cookies. Whether it's for business or pleasure, we look forward to seeing you again soon.