Best Western Plus Wylie Inn

Wylie Hotel- Wylie Texas.Cockroaches in our room, had to be moved to a different room My daughters laptop was stolen by hotel staff and recovered due to a Police report being filed Onsite management, rude and owners were not available in the 6 nights we stayed at the Wylie Hotel Corporate stepped in to only offer a check, for one nights stay in lieu of forcing the Hotel to make make honorable restitution, which was refunding 2 nights of my 6 night stay for the cockroaches and the broken air conditioner, clogged drain in the bathroom, and broken computer chair in the room they moved us to and the disrespect of the manager on duty. less

Beautiful hotel inside and out. The king suite was clean, cozy, and comfortable. Loved that it had a couch with a hide-a-bed had we needed it. The internet worked great and was easy to connect to. Our room had a microwave, refrigerator, and coffee maker. The breakfast area was clean and offered both hot and cold food. We loved the extras that were offered with the waffle bar - blueberries, strawberries, etc. It was also nice that coffee and cold filtered water were offered throughout the day. The hotel is only a couple of miles from shopping centers and popular delicious food/restaurants. Walmart is conveniently located across the street for those that forget things. Great stay and will definitely stay here again when in the area. less

The hotel is clean and comfortable. Staff is very friendly. The rooms are spacious and clean. Decor is pleasant. The bed and pillows are comfortable. They have carts to bring in your luggage. I would stay here again less

Our room was never cleaned for the 3 nights we stayed. When we asked about it the AM Lady at the desk was very rude toward us.She told us that since we had the do not disturb sign on our door past 9 am they would not clean it. The funny thing is we had it off before hand. I NEVER heard of a rule like that ever! I tried to let her know we did have it off before that time and she tried to argue with is we did not. Additionally I noticed the same trash I saw on upon arrival in the elevator was never cleaned up on our entire stay. Management has to get the act together. I would not recommend to any one. less

Checked in but didn’t take our stuff in right away. Came back later and they had given our room to someone else. Gave us another room but someone was in that one as well who berated us when we tried to go to the room. Went back to front desk who couldn’t figure out who was in what room and threatened to call police on the guy who berated us even though they had given him that room. We left and went to another hotel as we were afraid for our safety. Hotel had no control on who was where. less