Great well run hotel.
21/08/2015 anya007, Broadstairs, Kent
We stayed two nights in this hotel earlier this week (18/8 to 20/8) and I have to say that it was one of the friendliest and most spotlessly clean hotels that we have stayed in for many a year. Bette... more
We stayed two nights in this hotel earlier this week (18/8 to 20/8) and I have to say that it was one of the friendliest and most spotlessly clean hotels that we have stayed in for many a year. Better than the majority of Marriott and Mercure hotels that we have stayed in in recent years. The staff were very friendly and what made things more pleasant was that ALL the staff we came into contact with were British and ALL had a smile and were very friendly and accommodating. Everything we requested was correct first time and nothing seemed too much trouble. The breakfast was of a good quality and cooked to order which meant that it was actually hot and not lukewarm that hotel buffet style seems to be. There was also an adequate cold self service section with cereal, fruits and cakes etc. Looking at the negatives the room we were allocated was quite small and only had a shower, NO bath, also we actually had a powercut on our first night which lasted a while, BUT probably not the fault of the hotel anyway although I got the impression that these are a fairly regular occurrence. All areas of the hotel was very clean and airy Well done to the staff for giving us a great stay and very well done to the management for employing British people! less
Gill S, Owner at BEST WESTERN PLUS Wroxton House Hotel, responded to this review
Thank you for posting a review after your recent stay and for the lovely comments about the team, here at Wroxton. Most of our bedrooms do have both a bath and shower so be sure to ask for one of those next time you stay and I do hope there will be a next time. Best wishes, Gill