Not Bad, just didn't get what I paid for
Great hotel. The price is good and the location is exactly where I needed it to be. The only thing that ruined the stay for me, was the fact that I booked a room with a Jacuzzi tub that didn't work. I... more
Great hotel. The price is good and the location is exactly where I needed it to be. The only thing that ruined the stay for me, was the fact that I booked a room with a Jacuzzi tub that didn't work. I do physical work for my job and I have a bad back. I wanted the Jacuzzi so I could relax at night after work. I stayed for four nights and due to a busy schedule I only had time to give the Jacuzzi a try on my last day there. Of course, the Jacuzzi didn't even work. This would be a five star review except for that part. I paid for a room with a Jacuzzi tub and all I got was a room with a tub. Being the last day there, there wasn't time to change rooms or have someone come look at it. I didn't want to deal with drama of it. My coworker got the same room and he said that it was a rip off anyways. They don't do much or maybe they just don't work right. Thank you for wasting my time and getting my hopes up. less
Glen V, General Manager at Best Western Plus Winnipeg West, responded to this review
Thank you for your review. We apologize for not exceeding your expectations during your most recent stay at our property. I will share your experience with the jetted tub with our Maintenance Department to ensure that we are implementing changes for future guests. We hope that you will consider staying with us again in the future so that we have a chance to provide you with superior service.