Swell employees makin things swell
I had reserved a Two Queen Room with a couch bed, but due to a misunderstanding, we were booked into the wrong room type. The girl who was working on the 10th evening listened to my concerns when I to... more
I had reserved a Two Queen Room with a couch bed, but due to a misunderstanding, we were booked into the wrong room type. The girl who was working on the 10th evening listened to my concerns when I told her. She asked clarifying questions and when I asked her if we could be moved to what we had thought we were getting, she took the time to get us into the correct room. She (like all front desk staff) probably deserves more money than she makes, please take care of these humans! The girl working in the morning was also lovely. less
Glen Van Alstyne, General Manager at Best Western Plus Winnipeg West, responded to this review
I'm sorry there was a misunderstanding with your booking, but I am glad we were able to resolve the issue for you to enjoy the rest of your stay.