Best Western Plus Winnipeg West

The one thing I can truly say about this property is they seem to care about not only its condition on and on going basis but also I have found their staff to be incredibly polite and friendly at all times, Even when you run into somebody in the hallway they always have something nice to say or a very polite question If they can be of service. I have found this property be one of my favourites when travelling across the country on business. less

This is one of our main go to hotels. Service is always great, rooms are a good size and rates often fair. Used to be very clean... but this trip the pool area was bordering nasty. Busy week - March break- and likely a winter full of hockey teams, but I don’t like seeing yellow scunge on the sides of the pool and the pool deck was full of pools of dirty water you had to walk through. Pools are already gross enough “public” places - they need to be kept as spotless as possible and you’ll always have our business. less

The building is reasonably quiet. Parking can be tight in the immediate front. Our particular suite had a bedroom with a king size bed isolated from the living room/kitchen. The couch was a fold out bed but apparently not at all comfortable (according to our child). The alarm clock barely worked to get the radio sound and the front cover popped off easily. The light at the bedside was askew, the remote control for the bedroom TV was chewed on by an infant and yet left for new guests. Wallpaper was coming off the kitchen wall. The smoke detector was hanging off its mount. The kitchen faucet was not secured and the whole thing rotated when you tried to turn the spout. THe themostat in the bedroom did not work and the control panel on the wall unit was broken. The bathroom was half decent only having a few rough spot repairs that were painted over hastily. We did use the pool area and I did actually appreciate the hot tub. The pool had three main features other than the hot tub, that being a type of whirl pool (or Vortex) that is a very similar to a miniature “lazy river”, a waterslide, and a large mushroom shaped rain tower. The rain tower was not functional but the other features were. Overall the pool was decent. No robes and the pool towels are also on the small side. Hotel staff were very friendly and accommodating. This hotel has free breakfast which was pretty decent, though no variation. Stay was purchased through air miles. Not good value. less

Room was great, I was very happy with it. I can’t say enough nice things about Chris at the front desk! He is so personable and helpful! I spoke to him on the phone earlier in the week regarding our booking and he checked us in. We were disappointed with the pool this time. The chlorine in the pool was over powering, it burnt your eyes just sitting next to the pool never mind swimming in it. The kids couldn’t swim for long they were coughing uncontrollably from the chemicals. And I was unimpressed with the number of birthday parties at the hotel. It’s not a huge pool and it filled up quickly with all the parties happening. We booked the room basically for the pool. Something fun for the family but the over capacity pool on top of the chlorine smell made the trip a fail. $165 to spend the majority of the time the room. less

Great staff, helpful, friendly, efficient. Had an excellent stay! Definitely would recommend it. Hot breakfast was great. Room was spacious for hockey equipment and a bunch of 14 year old boys. Great for team stays! less