Best Western Plus Winnipeg Airport Hotel

1715 Wellington Avenue, Winnipeg, Manitoba, R3H 0G1, Canada
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Best Western Plus Winnipeg Airport Hotel

If youre looking for hotels in Winnipeg, Manitoba near the MTS Iceplex, Winnipegs James Armstrong Richardson International Airport and the Polo Park Shopping Centre book a room at the Best Western Plus Winnipeg Airport Hotel.

When you stay a
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1715 Wellington Avenue, Winnipeg, Manitoba, R3H 0G1, Canada

Reviews of Best Western Plus Winnipeg Airport Hotel

Traveller Overview:
4.0 Rating: 594 reviews
Excellent 43%
Very Good 36%
Average 11%
Poor 4%
Terrible 3%
Rating

Balumful, wrote review 01/11/2020

Not bad

The wifi is so very slow. Don't expect to be able to use it for any amount of work. But that is my only complaint about my stay. The room seemed very clean, all the staff were friendly and helpful, th... more

Owner Response
Best Western Plus Winnipeg Airport Hotel Team, Other at Best Western Plus Winnipeg Airport Hotel, responded to this review
Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe, Brian Front Office Manager Best Western Plus Winnipeg Airport Hotel
Rating

E196BOtommys, wrote review 31/08/2020

Heading back home to bury my father!!!!

***ATTENTION!!!!*** QUARANTINE detention CENTER Do NOT BOOK HERE QUARANTINE they take your money give u a confirmation number, we arrived just to notice not one vehicle in the parking lot. Security g... more

Owner Response
Best Western Plus Winnipeg Airport Hotel Team, Other at Best Western Plus Winnipeg Airport Hotel, responded to this review
Hello, I would like to clarify that we are not a Quarantine hotel. We have had no cases of covid-19 within the hotel, whether it be staff or guests. Currently, we are fully booked by a company which requires 14 day self isolation before travel, which is why there is security guards. We called ahead to all guest's, or the 3rd party booking agencies to either cancel, or rearrange travel for all incoming prebooked guests due to this. I am unsure of how you booked, but if it was through a 3rd party booking agency, such as expedia, airmiles, or priceline, we would have had to contact them directly to relocate you, and they should have informed you of the cancellation. I apologize that it appears you were not contacted, but can assure you that the hotel has not charged you for the stay, as, in the cases we could not contact the guests directly, or could only contact the 3rd party booking agencies, we were just cancelling the reservations, so as to avoid any accidental charges. With regards to being put on hold, and then hung up on, I cannot speak to that, as I may not have been here at the time, but want to assure you that this is not standard practice and will be looked into. Also, as we are not charging the cancelled or relocated guests currently, we would be unable to refund any purchase. If it was booked through a 3rd party booking agency, the refund would have to come from them directly, and if they require confirmation from the hotel that they can recharge, we would be more than happy to confirm that when they call. I apologize that your experience was not up to the standards expected, and will look into the issues, to see what can be done for future guests in this regard. If you would like to speak to our General Manager about the issue, she can be reached weekdays, between 8:00am and 4:00 pm, and her name in Kim. If you would like to speak to myself, I primarily work evenings. Both can be reached at 204-775-9889. Thank you, Brian, Front Office Manager
Rating

joeyr867, wrote review 29/07/2020

Long drive break

We were so happy to find a hotel accommodation this particular evening after driving a 1000+ kms even though lacking in bed space we opted to take it so we can rest our tired body. This is an old hote... more

Owner Response
Best Western Plus Winnipeg Airport Hotel Team, Other at Best Western Plus Winnipeg Airport Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 2047759889. Sincerely, Brian Front Office Manager Best Western Plus Winnipeg Airport Hotel
Rating

Patrick B, wrote review 14/07/2020

Terrible Stay

Have stayed here in the past. Although the rooms are showing some wear, the proximity to the airport is great. For our last stay, when we walked into the room, it was uncomfortably hot. We turned the... more

Owner Response
Best Western Plus Winnipeg Airport Hotel Team, Other at Best Western Plus Winnipeg Airport Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 2047759889. Sincerely, Brian Front Office Manager Best Western Plus Winnipeg Airport Hotel
Rating

Hubert M, wrote review 12/07/2020

Best place to stay.

This location is the first place we look at when we travel to Winnipeg. It's close to the airport with free shuttle service to and from. The staff is great, friendly, courteous and professional. Rooms... more

Owner Response
Best Western Plus Winnipeg Airport Hotel Team, Other at Best Western Plus Winnipeg Airport Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 2047759889. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Brian Front Office Manager Best Western Plus Winnipeg Airport Hotel