Best Western Plus Winnipeg Airport Hotel

Close to the airport with a shuttle service. Also very close to major shopping centers. The rooms are a nice size and have lots of natural light. The hallways are very wide and bright. The parking lot was an issue. It was winter and there were numerous long term vehicles parked, taking up prime parking space in the front of the property and they were surrounded by snow. The lot had not been cleared in awhile. less

Arrived at the hotel and checked in no information was given for breakfast or any parking information. Checked into 5th floor before my trip for my park and fly and upon my return. Upon original check in the 5th floor ice machine wasn’t working. I didn’t think much of it till I realized this was the same floor I stayed at a year ago and ice machine wasn’t working. Hotel floors were dirty in hallways and elevator. Chicken bones in the elevator. When I left to go to my holiday I noted to a staff member of people not parking in there stalls and in drive lanes. They didn’t not care and did not address the situation. I did receive damage to my vehicle on the drivers door which was a direct result from the hotel not enforcing parking policies and procedures. The hotel parking lot in these pictures are on a day when there was lots of room. Weather was not an issue either with temperatures around -1 to -16. The parking lot needed to be removed as snow as well. But if the snow is cleaned as well as the hallways I don’t know. No compensation was offered or points. Talked to front desk manager Brian and was told to talk to MPS. They would no provide me with plate of vehicle that did damage. Called customer service line as well and hotel did not get a reply from general manager. Customer service rep called hotel and said there is nothing they are prepared to do. I have stayed in many hotels and I am amazed by the lack of customer satisfaction. I’ll save the hotel the ease of replying by posting the same copy and paste statement. Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 2047759889. Sincerely, Brian Rodgers Front Office Manager Best Western Plus Winnipeg Airport Hotel less

This hotel is just a few blocks from the airport and very convenient. Comfy bed. The windows have one large square window and a small window beside it that is on an angle so your view is very nice. We enjoyed watching the planes but noise was not an issue. There were minor irritations. The ice machines on floors 5 and 6 were broken and even though we reported them, nothing was done to fix them. The TV remote was frustrating. You had to push hard on the buttons and angle it in a strange way (that we could never repeat). The breakfast buffet in the hotel was $12 per person and had a good assortment but the hot food was all chewy as if it had been sitting for hours. We had breakfast late so that was perhaps the problem, but everything chewy? The scrambled eggs were a funny colour. When eggs sit they usually get more yellow; I'm not really sure how to describe the colour of these eggs. But, they tasted OK. The concession near the check-in desk was minimal, but there is a Petro-Canada next door that has a large convenience store. I would stay again. less

My husband returned from a business trip to Winnipeg, everything in his laggage had a very strange smell (even clothes he never used)..and he said that the room had a very strange smell as well (he was there for a week, so the laggage absorbed that smell?!). Brreakfast in the hotel was apparently good. less

Always affordable and good stay. Comfortable room. Staff were very friendly. Nice supper in the lounge. Unfortunately long term parking was not available so I had to find other long term parking while i was gone. less