Average property, neighborhood, rooms, breakfast
01/04/2018 Sam P, California
Property pictures are typical of these places - reality is different - not so great in this case. The property is not rundown or anything but it does not live up to BW Plus standards if there is one. ... more
Property pictures are typical of these places - reality is different - not so great in this case. The property is not rundown or anything but it does not live up to BW Plus standards if there is one. It is a big property but quite old - the rooms are pretty old and this place needs update badly. We got 2 double queen suite and it smelled like some laundry powder through out our one night stay - glad we just went there to sleep and left early next AM. Breakfast is usual carb/calorie laden stuff - they have a pancake machine which confirms all of the machine food offerings at the breakfast. Cereals, oat meal, fruit slices (not bad), juices, donuts, etc. are offered. Carpets are not clean, the overall place needs a lot of TLC. Wouldn't stay again - not for the price we paid. less
WineCountryHotel, General Manager at Best Western Plus Wine Country Inn & Suites, responded to this review
Thank you for sharing your thoughts regarding our hotel. I am happy to say that we are in the process of our guest room renovations, with our two queen suites scheduled to start the week of the 16th. I hope that if you find yourself in our area again, you will come back and see what we have done, I think you will be pleasantly surprised. Again, thank you for sharing your thoughts, and I sincerely hope we get to see you again.