They give you a list to see what you want for breakfast because of the Covid 19 but they give you a small frozen burrito. But they still charge you full price. One apple and orange. A small cereal wi... more
They give you a list to see what you want for breakfast because of the Covid 19 but they give you a small frozen burrito. But they still charge you full price. One apple and orange. A small cereal with a 2% milk. Horrible breakfast. They should just lower the price or give you a McDonald's voucher. less
BWWineCountryInn, General Manager at Best Western Plus Wine Country Inn & Suites, responded to this review
Chris, thank you for sharing your experience. I wanted to let you know that have lowered our prices to keep inline with our competition, the rate you chose when you booked was our highest rate. This particular rate deposits
additional bonus points into your rewards account. Breakfast is tough these days. We are doing the absolute best that we can. We are delivering pre-wrapped items that guests can heat up in their rooms in order to minimize exposure to other people, and not touch common items such as tongs, microwaves, etc. EVERYONE wants pre-wrapped items, schools are giving away pre-wrapped meals, the limited number of hotels that are still offering breakfast all want pre-wrapped items as well as restaurants, etc. Items are in short supply and we regularly don't receive what we have ordered. Sometimes we have breakfast sandwiches, sometimes it's burritos, sometimes it's both, but there are usually about a dozen or so items to choose from. Luckily, for people with a discerning pallet such as yourself, McDonald's is just across the street. These are unprecedented times, we are doing our best and rolling with the punches.
Thank you for sharing your experience.