Best Western Plus Windsor Hotel

125 W Lamar Street, Americus, Georgia, 31709-3546, United States
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Best Western Plus Windsor Hotel

Originally built in 1892, the Best Western Plus Windsor Hotel is a beautifully restored historic destination hotel celebrating its 125th Anniversary in 2017. The hotel public areas and guest rooms were recently renovated in 2020.

Guests sta
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
125 W Lamar Street, Americus, Georgia, 31709-3546, United States

Reviews of Best Western Plus Windsor Hotel

Traveller Overview:
4.5 Rating: 468 reviews
Excellent 75%
Very Good 17%
Average 3%
Poor 2%
Terrible 2%
Rating

Lady_of_Shalom, wrote review 14/04/2021

Lovely architecture

The architecture is lovely and the rooms spacious. Considering its age and history, in excellent condition. Due to lockdown the restaurant has extremely limited seating. Easy walking to grocery sto... more

Owner Response
Tarang Patel, General Manager at Best Western Plus Windsor Hotel, responded to this review
Dear Lady_of_Shalom, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (229) 924-1555. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Vic Patel General Manager
Rating

Wanda H, wrote review 29/03/2021

First Prom !

Not from Americus so stayed to see my Grandson's first prom event! I do not remember all of the names but the young lady that checked us in was just fantastic! She is a jewel! The ENTIRE housekeepi... more

Owner Response
Tarang Patel, General Manager at Best Western Plus Windsor Hotel, responded to this review
Dear Wanda H, Thank you very much for taking the time out of your day to complete an online TripAdvisor review about your recent stay here at the Best Western Plus Windsor Hotel located in Americus, GA. With that being said, thank you very much for your positive feedback! I am glad you were able to visit your grandson during his first prom and that our front desk and housekeeping personnel were "fantastic", "friendly", and "accommodating" to you during your stay. Our staff members are proud of their work and love to hear when our guests leave happy so I will be informing them about the positive comments that you left. On the next time that you visit, please consider booking with our front desk department to ensure that you get the best possible room for the best available rate. Vic Patel General Manager
Rating

GeorgiaBucketList, wrote review 28/03/2021

Good for a night

The positives: it’s a beautiful historic hotel, bed was comfortable, linens were clean and comfortable The negatives: the king size room was small, the bathroom was EXTREMELY small (the toliet and tub... more

Owner Response
Tarang Patel, General Manager at Best Western Plus Windsor Hotel, responded to this review
Dear acartwr501, Thank you for taking the time out of your day to complete a TripAdvisor review about your recent stay here at the Best Western Plus Windsor Hotel. First and foremost, I would like to apologize for the issues that you experienced during your visit to our hotel. I have addressed and followed up on these issues with our housekeeping and maintenance department so we can avoid negative experiences like this in the future. Although it can't make up for your poor experience, I would like to thank you for bringing the problem to our attention. We will strive to improve the accommodations and services our hotel provides and hope that you will give us another chance on your visit to Americus. Kind Regards Vic Patel
Rating

Carla B, wrote review 25/03/2021

A fun adventure!

We were so impressed at the quality of the lobby interior and the age of the antiques. It is a beautiful property and well maintained. We did not take advantage of the pool and the main dining room ... more

Owner Response
Tarang Patel, General Manager at Best Western Plus Windsor Hotel, responded to this review
Dear Carla B, Thank you very much for taking the time out of your day to complete an online review about your recent stay here at the Best Western Plus Windsor Hotel located in Americus, GA. I am very glad to hear that your experience was enjoyable! Our staff tries their best to ensure the antique atmosphere that the hotel boasted in the 1890s while maintaining modern-day comforts for all to enjoy. On another note, I am sorry to hear that you weren't able to enjoy our menu at Floyd's Pub due to the cold front that came through during your visit. Hopefully, within the next couple of months we will be able to reopen our grand dining room to the public for breakfast and dinner - I highly suggest visiting when we have it back up and running as it's an experience like no other. Once again, thank you very much Ms. Carla B and we hope to see you again soon! Vic Patel General Manager
Rating

rwross13, wrote review 10/03/2021

Ross Stay

Excellent service and really nice people. Love the hotel. Attended college in Americus and always loved the hotel.. Excellent preservation for the historic site!. A must stay hotel if you are in t... more

Owner Response
Tarang Patel, General Manager at Best Western Plus Windsor Hotel, responded to this review
Dear rwross13, Thank you very much for your kind review about your recent stay here at the Best Western Plus Windsor Hotel located in Americus, GA! I'm glad to hear that you were able to return to your college town - a lot yet a little has changed over the years and visiting not only helps our small businesses but allows you to see what kind of improvements our "city on a hill" has made. With that being said, I am also glad to hear that you were able to enjoy your stay at our hotel, one of many "excellent preservation historic sites" found in Sumter County. If you have not visited Andersonville, Leslie, or Plains again I highly suggest it as they have made many improvements over the past year! Last but not least, we take pride in ensuring our guests have an excellent stay like you experienced and we hope that on your next visit to Americus, that you consider booking with our front desk department to ensure you get the best accommodations and services our hotel can provide. Hope to see you again soon and have a wonderful day! Vic Patel General Manager