Best Western Plus Coventry Windmill Village Hotel Golf & Spa

having just stayed at the hotel for my daughter's hen party (23 of us) we found the staff to be very friendly and helpful, there was nothing too much trouble. The hotel is set in beautiful grounds of a golf course and offers treatments and the use of pool, Jacuzzi, sauna & steam room which were just lovely. The rooms had tea & coffee facilities and a lovely comfy bed, hairdryer and a lovely bathroom . There is plenty of parking. I would highly recommend this hotel for groups or couples. less

Hotel was the perfect setting with very comfortable room and helpfull staff. The facilities throught were second to none and the function room was great. The outside furniture and grounds made it a lovely relaxing time. less

Lovely hotel, rooms a little dated but lovely big bed. There were 13 of us altogether and the 7 men went off to play golf and us 6 women sat chatting and tried to order some lunch. Unfortunately the room we were in was only a temporary bar as the bar was being refurbished and we were asked to move as the staff wanted to set it up for a christening the next day, but the room we were being moved to wasn’t ready as they had to take the furniture from the temporary bar into the one we were being moved to so the staff sent us upstairs to a lounge area. This was ok, but we were then told we couldn’t have food there by a member of staff from the restaurant. As you can imagine we were getting a little frustrated by now. One of our party spoke to the member of staff who refused us and he got a bit hotheaded and the customer service manager happened to come along and said we could eat there. This could all have been avoided if the organisation of the rooms had been better. We finally got our lunch an hour later, but it was very nice. We ate in the restaurant that evening and the food was lovely. The men had a good afternoons golf and all in all we had a good time. less

Our normal stop off hotel was full and we checked best prices in the area near the NEC, we must say that this hotel was very clean, very functional and ticked nearly all the boxes. We tend to eat elsewhere so didn’t want to go into the restaurant, though it was incredibly busy which is a good sign. What the 4/5 is for is their printer being broken, and their communication not being great. If we need to claim the expenses back it might have been difficult. One thing we would say is that next time we will bring the golf clubs, on the off chance we get chance to get into here. less

Was booked into the hotel for the night in between a two day conference. Setting is beautiful, bedroom ( which was an upgrade) was very nice with stunning views over the golf course. Down side - on arrival at 5pm the Restaurant was almost fully booked so had to have my meal ( Dinner B&B ) in the bar. The Bar had no atmosphere or character ,very large impersonal . Menu was not very imaginative & the wine menu over priced for such basic wine. On checking out I was told the printer was broken & they would email me my receipt. However I had to email 3 times & make a phone call to get this sent to me. Hotel with so much potential , just need a bit more fine tuning . less