Best Western Plus Coventry Windmill Village Hotel Golf & Spa

Room well appointed if small. Bathroom good size and well lit. Shower excellent - hot and powerful. Reception staff excellent in both demeanour and knowledge. Restaurant staff less so. Hotel layout a bit of a maze. Bed though initially comfortable proved to be rather soft for my taste.My room faced golf course and was quiet. Colleagues whose rooms faced main A-Road complained about road noise. less

This is a well located and priced hotel especially for golf. The hotel is clean and the service is good and I have to say the main meal and brekkie was nothing to complain about the city centre is not far away. I would stay here again even if not for the golf. less

Stayed at the Windmill for 3 nights during half term. The hotel location was good for Coventry and Warwick. The pool was excellent as was the breakfast. We ate in the Bar which was good. Overall we had a nice stay. less

I had a treatment in September and I expressed my disappointment with the hotel manager and the massure on the quality of the massage. It felt like someone was rubbing cream into my skin. Very poor. When I complained the massure became very defensive and walked out of the massage therapy. I spoke to hotel manager who said he would do something about it and get them to offer me something to make up for my bad experience. 2 days later I received a call from spa manager to say she was investigating and wanted to get her employees side of the story. I said I didnt need to get involved. She continued to speak to me in a tone that blamed me for my bad experience. I then called and left a message for the hotel manager to call me back. I am extremely disappointed in my experience and the handling of the same. I always give the benefit of the doubt on this ocassion the hotel had 3 opportunities to make things right. As a previous loyal customer I am very disappointed that this is still not resolved. I dont like to complain publicly but the hotel has now left me no option. less

We found that from pre booking the wedding to the whole occasion to be first class.The venue was immaculate.The Chapel was excellent for the wedding.The food excellently presented, hot and tasty. The service and presentation and friendliness of ALL staff also excellent. The breakfast service was excellent with first class food and numerous choice.Overall a highly rated experience from professional staff. Thank you. less