Best Western Plus Coventry Windmill Village Hotel Golf & Spa

It's been 5 yrs since i was last here but the hotel has in fact improved. The staff were superb and my room was comfortable and clean. Some of the furniture is starting to show it's age. WI-Fi here is not the best, i found out the router sits in reception for the whole building so if you coming in from overseas make sure your set up with a UK sim card for your internet. The Golf Bar is pleasant and serves typical bar food and cold beers. Definitely worth a visit it is set in a lovely surrounding. less

We arrived late after an awful experience at another local spa. We were greeted with smiley, friendly staff who upgraded our room due to our wedding anniversary. The room was spacious and had stunning views over the golf course out of the window. The breakfast and dinner served from the restaurant was lovely- plenty of choices even for a fussy veggie like myself. The bar prices were reasonable (a double rhubarb gin and an ale for less than £10), and a good variety available to select from. Bed was comfy and extra pillows in the wardrobe were appreciated. The only slight niggle was the lack of air conditioning in the room, not a problem overnight but early morning with the window open when planes flew over was a bit noisy. Overall we would happily stay again and recommend. less

We booked the room with the balcony it was really nice to open the window and see the golf course in front of you. Yet the room was awfully small.. poor room service... saw spots on the towels and the sheets we really old that the had holes.. no fridge in the room .. no AC as well I woke up in the middle of every night because I felt hot ... very hard pillows. less

It’s about as relaxing as Blackpool Pleasure Beach. This place needs to decide whether it’s a spa or a kids’ club. Rammed with tattooed Coventry parents and their kids throwing stuff, splashing everyone, no regard for anyone else at all; typical classless parents with zero awareness or care for others. If you are going to charge people to relax, you need to ensure you a) make it a relaxing environment and b) your staff are trained to stop poor behaviour without the customers having to complain. No staff at all were keeping an eye out and one family of 5 proceeded to take over the pool & jacuzzi with balls, plastic toys & dive bombing. I didn’t pay £75 for that and I had to speak up in the end. Food was perfectly nice. Spa treatments were v nice & lovely ladies. Suggest people come here in the week for spa days. Not weekends. OR the company makes it a no kids’ zone. It’s not Cov baths. I’ve had better. I’ve had worse. It was not entirely awful but it started badly with too many children & too much noise. less

I stayed here for two nights while visiting the area. Easily accessible, and plenty of free parking. It has excellent leisure facilities including a 20m swimming pool and its own golf course. I did not go for the upgrade which they offered at cost so I expect this was why I was given a standard room in an annex. It was comfortable and well equipped but backed onto the busy main road, and at times you could hear the traffic, so choose your room in one of the other annexes or in the main hotel to avoid this. All the staff seemed very friendly and considering the amenities it offers was reasonably good value for money. The only slight moan I had was that they did not fully service my room failing to vac the carpet or wash up my mug or replenishing the stocks of coffee and biscuits! less