Best Western Plus Coventry Windmill Village Hotel Golf & Spa

Stayed here for a work training course for 5 nights. The room was very clean and the bed very comfy, really good size for the bathroom as well, everything you need is provided such as hair dryers etc. The only niggle about the room is the extreme lack of sockets. There is only one "spare" socket to use unless you start unplugging bedside lights etc. The breakfast I felt was really good, sure you help your self but that no bad thing, everything was top quality and the staff super friendly (even at 6:50 AM!). The meals included during the week were part of the "corporate package" and thus not a lot of choice available. However everything I had during my stay was, in my opinion extremely well cooked. For example the Cod fillet was almost see through as it had been cooked so expertly. Bar prices were a little high and the hotel is a bit isolated being situated on the A45. one other small gripe was that every morning around 6:30am the Green keeper for the adjoining golf course would be out there on his huge noisy mower tending to the grass, this didn't bother me as I was already up, but if you were staying there for leisure, be prepared for an early start. Overall, very good and would have no hesitation in staying there should the need arise again. less

Along with two colleagues we spent three working weeks delivering training on behalf of a well known energy company. We stayed at the hotel and delivered the training in the suites there. The staff customer service is probably the best I've come across in a long while. Nothing was too problematic to the staff, and every request was completed with a smile and acted upon timeously. Kym the cellar bar manageress was testament to this greeting all customers with a smile and ensuring that their needs were met. Last night as an example, the bar was very busy with various delegates staying at the hotel and a member of staff apologised in advance that there maybe a 45 minute waiting time for a food order in case we wanted to eat elsewhere. Food arrived in 20 minutes.....well done. The staff allocated to look after our training suites were just as accommodating, nothing too difficult to change to suit our schedule, and any issues or further changes we were given a direct number to contact. I could go on, but all staff were cloned in the same mould. Well done to all concerned and I will be endorsing further stays there when in that area. less

Stayed for one night as attending a course in the hotel. The hotel itself seemed OK but was let down by the accommodation and the room where the course was being held (The Blenheim, next to Housekeeping through a corridor piled with towels and other housekeeping paraphernalia). We ate in the Cellar bar and my meal was OK, so were my colleagues. I can't comment on the breakfast as I only had cereal so have no idea what the rest was like. I was staying in the 2 storey accommodation block that backs on to the very busy (and noisy) A45 dual carriageway. The room was OK - until I went to bed. There was one double plug socket by the desk opposite the bed and a 4 way extension lead by the bed BUT the extension lead only worked if the main overhead lights were on. Unless you wanted to sleep with the lights on the only way to charge something overnight was to plug it in by the desk - no use for my phone. The 2 bedside lamps also only worked if the overhead lights were on so I didn't even see the point of them being there. I found the bed itself comfortable enough but not the pillows, one was way too soft for me and the other felt like it had been stuffed with sawdust. When I turned the lights off to go to sleep one of the main overhead lights became an emergency light and lit up the whole room with a green glow, great if you like sleeping with a load of nightlights on but not if you need a certain degree of darkness to get to sleep. That, combined with uncomfortable pillows, meant a sleepless night for me and I spent the next day feeling like a zombie. From talking to colleagues it sounds like there's a big difference between rooms and it just depends on how lucky, or unlucky, you are. Personally, I'd never stay there again. When I checked out the receptionist didn't appear too busy - no one in front of me, no one behind me - if she'd bothered asking me if everything was OK with my stay I would have mentioned the issues and I wouldn't have left a bad review but she didn't. less

We stayed at the Best Western for a wedding. The room had all the things you required iron, hair dryer, kettle and Corby trouser press. If you paid £68 for the room as we did then you would be perfectly happy with the room, if you paid £100 or so you would not. We stayed in the newish 2 storey building facing the car park and backing on to the road. The room was nice but the road noise is quite strong. Breakfast buffet was only served until 10 so we decided against it and got an extra hour in bed. We ate in the Cellar bar later but I would not recommend it, the allday breakfast I received was quite poor. They do serve Doom bar on tap and another ale which is nice. The serving staff were friendly and as a venue it is quite large with plenty of parking. less

excellent accommodation for two night stay, staff very helpful and friendly, rooms clean, pleasant out look, just remember you are on a golf course and you maybe disturbed early morning by grass cutter! 6a.m. to be exact, other than that a very pleasant stay. less