Best Western Plus Wichita West Airport Inn

3800 W Kellogg Drive, Wichita, Kansas, 67213-2227, United States
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Best Western Plus Wichita West Airport Inn

The Best Western Plus Wichita West Airport Inn is located right off of Highway 54 (Kellogg) and West Street, less than three miles from Dwight D. Eisenhower International Airport and the heart of downtown Wichita. Whether you are here for business in show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
3800 W Kellogg Drive, Wichita, Kansas, 67213-2227, United States

Reviews of Best Western Plus Wichita West Airport Inn

Traveller Overview:
4.5 Rating: 836 reviews
Excellent 67%
Very Good 22%
Average 5%
Poor 2%
Terrible 1%
Rating

Traphis, wrote review 15/06/2021

Poor experience in a few ways

It started at check in. Staff stated they didn't have our expedia reservation even though we had confirmation emails and text messages. They said it happens with expedia sometimes. Maybe that's tru... more

Owner Response
Jerre Leahy, Other at Best Western Plus Wichita West Airport Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. 
Rating

gaizka3, wrote review 07/06/2021

Ok for price

Microwave in room but not plugged in and no where to plug in. Pool not open. I would probably stay there again though if I had too the room was clean and it was quite. The beds were a bit hard for me ... more

Owner Response
Jerre Leahy, Other at Best Western Plus Wichita West Airport Inn, responded to this review
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us another opportunity to serve you better in the future.
Rating

Jesster78, wrote review 03/06/2021

It was decent.

The beds were decent, the breakfast had a very decent selection if the oven was working. But it wasn’t. So eggs, and waffles, toast and cereal. There was a vagrant sleeping in the vestibule as we were... more

Owner Response
Jerre Leahy, Other at Best Western Plus Wichita West Airport Inn, responded to this review
We appreciate you sharing your review with other travelers. Thank you for choosing our hotel, and we look forward to your next visit with us.
Rating

adinarj, wrote review 31/05/2021

Clean, safe, basic

Plenty of guests walking around without masks. Not enforced at all. Overall, the place was clean and I didn't feel unsafe, so it was fine. The beds were average as was the tub/shower. It was fine for ... more

Owner Response
Aaron Girrens, General Manager at Best Western Plus Wichita West Airport Inn, responded to this review
Hello, Adinarj. Thank you for taking the time to post a review of our hotel. I am happy to hear that you were comfortable during your stay. In our locale, there is no longer a mask mandate so guests and staff are not required to wear them. I do hope that you will stay with us again when you are in Wichita. Julie Hill Assistant General Manager
Rating

staceygbahr, wrote review 31/05/2021

Mostly good

The room was clean and the breakfast was great, however, we were very disappointed that the pool was not ready and open on the Memorial Day holiday weekend. My son and I were really looking forward to... more

Owner Response
Jerre Leahy, Other at Best Western Plus Wichita West Airport Inn, responded to this review
We're glad that overall you enjoyed your stay with us. We apologize for the pool not being open and we do hope that you and your son will be back to enjoy it again. Thank you for your valued business.