Best Western Plus Wichita West Airport Inn

3800 W Kellogg Drive, Wichita, Kansas, 67213-2227, United States
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Best Western Plus Wichita West Airport Inn

The Best Western Plus Wichita West Airport Inn is located right off of Highway 54 (Kellogg) and West Street, less than three miles from Dwight D. Eisenhower International Airport and the heart of downtown Wichita. Whether you are here for business in show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
3800 W Kellogg Drive, Wichita, Kansas, 67213-2227, United States

Reviews of Best Western Plus Wichita West Airport Inn

Traveller Overview:
4.5 Rating: 808 reviews
Excellent 68%
Very Good 22%
Average 5%
Poor 2%
Terrible 1%
Rating

Trail35590003315, wrote review 09/11/2020

NOT OUR BEST STAY

Have stayed at this location many times over the years. It has always been an affordable option that seemed like a great deal compared to other hotels like it. This last stay we had the most uncomfo... more

Owner Response
Jerre Leahy, Other at Best Western Plus Wichita West Airport Inn, responded to this review
Thank you for choosing to stay with us again and for taking the time to leave your feedback regarding your stay. Please accept our apology regarding the heating/cooling not working properly. We will take care of the issues. If you are ever not completely satisfied with your room, please contact us at the front desk so we can provide you with another room and so maintenance can fix the issue. While COVID-19 has caused us to make amendments to our hotel's services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests' stay. However, we are pleased to know you appreciate our good value and enjoy the convenient location. We hope to welcome you back soon.
Rating

D41KXamandab, wrote review 09/11/2020

Great hotel

Staff and accommodations are excellent. Recently changed breakfast menu due to comments from guests. As a long time guest at this location, I was very upset as the new menu that supposedly offered mor... more

Owner Response
Jerre Leahy, Other at Best Western Plus Wichita West Airport Inn, responded to this review
Thank you for staying with us and providing feedback regarding your recent stay. We are glad overall you had a pleasant stay and that our staff was attentive to your needs. However, we apologize for not meeting your expectations with regard to the breakfast options we currently offer. Based on your feedback, we are working with our food and beverage team to address your concerns and identify where we can make improvements. We hope to welcome you again so we can make your next visit excellent.
Rating

MotorBikeDude73, wrote review 02/11/2020

The room was fine, the staff worked hard

This hotel is super easy to get to off of US-54. The room was fine, sleep was good. The front desk staff was very accommodating and helpful. The location is close to the downtown area so you can g... more

Owner Response
Jerre Leahy, Other at Best Western Plus Wichita West Airport Inn, responded to this review
Thank you for evaluating your stay, MotorBikeDude73! Pleasing our guests is our top priority, so we are glad you left with such good memories of your trip. Your comments are much appreciated by our staff, and we hope to welcome you back soon!
Rating

Greg M, wrote review 30/10/2020

nice hotel in good location

We arrived Sunday and upon check in were given a room on the 3rd floor. We hauled all our luggage up to the 3rd floor, and upon arriving at the room, I could hear a loud tv on inside the door. I kno... more

Owner Response
Jerre Leahy, Other at Best Western Plus Wichita West Airport Inn, responded to this review
Hi Greg, Sorry about the troubles with the rooms. I am glad we were able to get everything situated and you had a pleasant stay. We do everything we can to make sure you feel at home.
Rating

TBridges5061, wrote review 28/10/2020

Very kind and patient representatives at the hotel. Jaina and manager

They assisted us with check in, manager contacted us upon arrival and both Jaina and manager were so kind. I will be using this hotel again when i go through the town over any other hotel. They made t... more

Owner Response
Jerre Leahy, Other at Best Western Plus Wichita West Airport Inn, responded to this review
Thank you for sharing your feedback with us and the community. We’re so glad you had a good experience during your stay at the Best Western Plus Wichita West Airport Inn. It was our pleasure hosting you and we look forward to welcoming you back again for another warm and welcoming experience!