Overall great hotel.
25/07/2018 KathyFedor, Cleveland, Ohio
We came in a group of 4, so a two queen bed room was the perfect size. Staff was really friendly, even when we had a few issues with check in, they were very helpful and patient. our room was overall ... more
We came in a group of 4, so a two queen bed room was the perfect size. Staff was really friendly, even when we had a few issues with check in, they were very helpful and patient. our room was overall clean, besides a few questionable hairs on our bed... and I would advise you to bring your own pillow, the ones provided are very uncomfortable. If you are a sleeper that is sensitive to light, there are no curtains to block out the light from the parking lots right across from the hotel, so your room is pretty much lit up enough so that you can see everything in the room. The hotel did not smell like smoke, and had a really nice area in the back by the pool where you can grill some food, relax by a little fire pit, and enjoy the fresh air. The breakfast was like any other breakfast, good! great coffee, and they even had a yogurt station to make your own yogurt bowls. Check out was incredibly easy. I would definitely go here again. There were many food options for lunch and dinner around the hotel also. less
M P, Front Office Manager at Best Western Plus Whitewater Inn, responded to this review
What a fantastic review! We enjoyed having you and your group stay with us. I'm so glad that you were able to enjoy the pool and patio out back. It really is a nice way to relax each evening. Thank you for your kind comment on the staff. They will definitely appreciate reading your review. I do want to apologize that your room did not have black out curtains but also want to thank your for bringing this to our attention as we have now resolved this issue. We hope that you enjoyed your time here and hope that you will visit again soon. Have a wonderful day!
-BW Plus Whitewater Inn Team