Not Worth The Money
28/06/2018 Bill75080, Richardson, TX
This is a fairly new property, in great condition. The front desk staff would not honor my AARP discount since I book via Expedia. Upon entering the room, I was hit by a blast of cold air - the A/C wa... more
This is a fairly new property, in great condition. The front desk staff would not honor my AARP discount since I book via Expedia. Upon entering the room, I was hit by a blast of cold air - the A/C was set to 61 degrees. It took a while to figure out how to turn it off and begin to lower the temperature (the controls on the a/c were disabled and you must use the thermostat which is in another part of the room.
Nice size room, big bed, very attractive decor.
When I travel, I depend upon WiFi to stay in contact with my business. The advertise having high speed internet and it is if you consider 7 mbps high speed. Then there is the problem of keeping a connection - it drops after using it for 3 or 4 minutes. After the fifth time of being kicked off, then reconnecting, I gave up. I tried again in the middle of the night, same issue. Tried again in the morning, still could only stay connected for 3 or 4 minutes. There was an ethernet port on the wall but it was not operational.
Nice TV with DirecTV.
The bed linens felt as if they were coated with sandpaper - very rough. And directly above the bed is a smoke detector with a very bright green light that keeps an otherwise dark room lit throughout the night.
The walls, floors and ceiling were not designed with soundproofing in mind - someone on the floor above me had an annoying cough all night long.
Breakfast is subpar - the pan holding the bacon and sausage had a deep layer of grease with only 3 strips of bacon. The gravy (to go on the biscuits) only had enough to barely fill the laddle. The waffle station was good except that there was no butter to put on the waffles when they were done. Butter was located at the end of the line but by the time I found it, I already had the syrup on the waffle.
The steakhouse next door is OK but not great, but they have a friendly staff.
For the price I paid ($150), this was not worth it.
To the property management: Set the room temps to 75 degrees and with the money you save on utilities, you can invest in a few more WiFi access points for better coverage. less
Shaun M, Manager at Best Western Plus Wewoka Inn & Suites, responded to this review
Would like to thank you for staying with us. I want to say that I am truly sorry that you did not have a wonderful expericance at our hotel. I will address the issues with the WiFi and the settings with the A/C's in the rooms. We are working on the breakfast issues as well.
Concerns from our guest help us to better the hotel so the guest will have a great stay. Please come see us again.