Best Western Plus Waterville Grand Hotel

375 Main Street, Waterville, Maine, 04901-4924, United States
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Best Western Plus Waterville Grand Hotel

Choose this recently renovated hotel in Waterville, offering full service accommodations and a location near Cianbro, New Balance and Colby College.

The comfortable and well-appointed rooms at this luxurious yet affordable Maine hotel offer
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Waterville Grand Hotel

Traveller Overview:
4.0 Rating: 498 reviews
Excellent 39%
Very Good 27%
Average 15%
Poor 9%
Terrible 7%
Rating

oliviad410, wrote review 10/02/2020

Terrible

we had planned on staying at the best western for 2 nights except on our second night we found out by one of the workers that the third floor was being used as a quarantine of coronavirus for students... more

Owner Response
BestWesternHotels, Corporate at Best Western Plus Waterville Grand Hotel, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts
Rating

D9565CWpaulb, wrote review 29/01/2020

First timer

I was pleasantly surprised with my stay at The Best Western. It was my first time with Best Western and the all the staff went out of their way to help with any of my need. The cleaning staff did an a... more

Owner Response
kspaulding, Manager at Best Western Plus Waterville Grand Hotel, responded to this review
Thank you so much D9565CWpaulb for the kind words! We look forward to hosting you again!
Rating

CLIFCANNON, wrote review 27/01/2020

Best hotel in the area

I've stayed at this hotel no less than 10 times in the past 3 years. It is the only hotel I would stay in for the Waterville area. This hotel in Waterville outshines any hotel in the area. Their ... more

Owner Response
kspaulding, Manager at Best Western Plus Waterville Grand Hotel, responded to this review
Cifcannon, Thank you so much for for this wonderful review! We appreciate your loyalty to us and look forward to welcoming you back soon. We take great pride in our hotel and are glad you see the value that we provide!
Rating

Tina C, wrote review 25/01/2020

Great place to stay.

This hotel was very nice. We would stay again if we get the chance. It was very clean and had modern updates. The beds were very comfortable. The staff when we got there was very pleasant and help... more

Owner Response
kspaulding, Manager at Best Western Plus Waterville Grand Hotel, responded to this review
Thank you Tina for this wonderful review. We value the positive feedback our guests give us. We hope to see you soon!
Rating

John N, wrote review 25/01/2020

Business Trips

Very nice staff and facilities. The restaurant is great. Breakfast is great and dinner specials are special. I enjoy the pool and spa too. The beds are very comfortable and rooms are roomie! Easy on &... more

Owner Response
kspaulding, Manager at Best Western Plus Waterville Grand Hotel, responded to this review
Thank you John for taking the time to write a review. Your feedback is truly appreciated. We look forward to welcoming you back on your next business trip!!