Best Western Plus Waterloo

Fresh feel, breakfast, tv, elevators were fast and quick. Bed was comfortable. Staff were present and easy to talk too. I'm just writing to use up the 200 minimum characters I have to to submit review. Done less

I treated myself recently to a 3 night stay in a whirlpool suite, which was also my first stay at a Best Western. I found the front desk staff to be incredibly friendly and informative, both at check-in and check-out. The whirlpool tub was amazing! I hadn't been in one for a number of years. I would definitely book this type of room in the future. Overall my stay was a relaxing affair. This location was conveniently located near a shopping centre too. less

I experienced a few minor issues (malfunctioning entry card and fridge not reaching temperature) which were dealt with promptly and efficiently. In fact, I was upgraded to a suite which was appreciated since I was there for business for three nights. less

Certainly worth staying here, the staff go the extra mile was nice to see enjoyed my stay to the full. Got upgraded to a room with kitchen was nice to enjoy. Otherwise everything at the hotel is closed but your in a very comfortable setting lots of space was enjoyable. less

Clean comfortable and pleasant. Great value close to the St Jacobs market. We took a trip to the St Jacobs market for the day with a one night stay. Hotel is COVID compliant very clean with all the safety you could expect. Staff went above and beyond my expectations. less