Best Western Plus Waterfront Hotel

A great hotel, with excellent view of Detroit and many amenities nearby. Get a river view room! Parking is close, but not free. Nice riverfront walkways and paths offer a nice place to jog or stroll. Service was fast and efficient. Staff was friendly. less

The main selling feature for this hotel is the amazing view you get from the rooms. The deluxe rooms have more windows and better views than most standard ones. We liked the slightly older but cozy decor, however, we found the room smaller than expected. There were a few downsides to our stay: the small bathroom does not have a fan switch, so the mirror steams up; the TV offered a limited channel selection; the wall plug for the in-room coffee machine didn't work; and the housekeeper left us with only decaf coffee. :( We had been looking forward to using the nice pool on the third floor but it was full of children at the time of our visit. The included breakfast buffet was extensive, and the attendant friendly and helpful. Otherwise, staff didn't seem too interested in meeting our needs. less

Amazing location and the view from the river side rooms are breath taking especially at night. The lobby and the rooms were very clean and not crowed (large size) Breakfast was plentiful, hot and the Staff very Polite and helpful . less

This hotel is great if you are having a convention at the St. Clair Centre for the Arts. The rooms were very clean and the view was spectular. The beds were very comfortable and the room layout was well thoughout. The only downfall was the breakfast buffet. There was a lot of choice and seating, however the food was so, so as they say. less

My wife and I stayed Friday March 6th for 1 night. We went to see the Redwings/Blackhawks hockey game at Little Caesars Arena. We took the tunnel bus from Windsor to Detroit. The bus terminal is directly across from the rear of the hotel. Our room was the Panoramic River View KING. It offers an amazing view of the river and Detroit. There was a complimentary breakfast included with a large selection of hot and cold items. The breakfast staff were very polite and attentive. Had a problem checking in. The lady at the front desk told me I had booked 2 Queen beds through Expedia when I had booked our room directly through their website.I called the hotel 1 day prior to make sure we had the room we selected. I was assured by the gentleman on the phone that we did. After a bit of attitude from the woman, she realized she had made a mistake although she offered no apology. No problems checking out with the same lady the next morning. The only other issue we encountered was that we both thought the pillowcases were rough to the skin. Enough to make for an uncomfortable sleep. Overall, we will definitely stay here again and would recommend this hotel to others. less