Best Western Plus Waterfront Hotel

We stayed at the hotel couple of days ago. The Hotel located on the river side facing the Detroit skyline and approximately 600m from Windsor Cesar Casino. Lots of restaurants and other shops nearby including Windsor art centre and museum. Overall, the hotel is clean and well maintained and offers a business centre, three meeting rooms. Indoor shallow swimming pool on the third floor with a small fitness centre (amazing view of the river) you really wanna work out there. We originally booked two rooms and the breakfast came included (hot breakfast egg and BK sausage, ham, and beans). Also, cereals , some dairy items , fruit and Belgium waffles machines. One downfall, the parking wasn’t included in the price and wasn’t mentioned at the time of booking(cost$15 flat rate per day). Staff at front desk and the breakfast bar were friendly and accommodating. Rooms, were clean and spacious with great view. However, one of the rooms the window was really foggy that blocked the nice view for us. And the safe in the other room wasn’t working. Each room have its own safe, iron , and heat thermostat controller. The hotel was renovating and going through replacing the elevator but that caused a huge wait time every time we wanted to use it. This really was the biggest inconvenience that we faced during our stay even though there was a post explaining. However, I wasn’t notified when I was booking the room and I was charged full price for the room! Considering these major issues. The room should have been offered at a discounted price to cover the inconvenience that we had to deal with. less

My husband and I stayed at this property for two nights in late March. I booked a queen/panoramic view and it was worth the extra money. We were on the 17th floor with an amazing view of the Detroit skyline. Our room was quite small, but cozy and equipped with all we needed. We knew that the hotel was having problems with the elevators (renovations) and we were prepared for the service elevators. The room was very clean and quiet. There is a full breakfast buffet included with your stay, and that in itself was pretty awesome. Everything you could possibly want in a morning meal. The staff in this hotel were friendly and helpful. Be prepared to pay $15/night for parking. The only downside was the awful pillows. A little too soft for my liking, but that’s all about personal preference. I recommend this property to anyone looking for a quick getaway to explore the Windsor area and all it has to offer. less

We stayed in the panoramic room which was so nice with the bed facing the window - just be careful the way the rooms are situated you can look right into the bed beside and above and below you - luckily they were empty at first then we closed the curtain part way so it was ok and could still see the sunset view and nothing more lol less

Stayed 2 nights. The heater was not operating in the first room so we were moved. The second room had a toilet that leaked and the heater was not blowing out enough heat and a technician fixed the problem. Most of the elevators are not accessible due to renovations so you are forced to use the dirty service elevators. EXTREMELY LONG wait times at the elevators. No microwaves in the rooms. Stayed at the Holiday Inn on Huron Church the 3rd evening and was very happy. less

Regular elevators were out of service so only service elevators were available however this was referenced on their website.Not a big deal. Breakfast that was included one of the best ever. Excellent location especially if you plan to attend a sporting event in Detroit using the tunnel bus as the bus terminal is directly behind the hotel. less