Best Western Plus Washington Hotel

2621 E 5th Street, Washington, Missouri, 63090-3856, United States
based on 425 reviews Trip Advisor Logo
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Best Western Plus Washington Hotel

From corporate to leisure travel, the Best Western Plus Washington Hotel is a favorite for special events, complete with an events staff committed to making your vision a reality.

Hotels in Washington, MO may be known for hospitality, but th
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Washington Hotel

Traveller Overview:
4.5 Rating: 425 reviews
Excellent 76%
Very Good 18%
Average 2%
Poor 1%
Terrible 1%
Rating

K4602MFsarahk, wrote review 20/01/2020

Funeral

I booked this hotel because I had to bury my fiance😢. I booked ahead of time and I have the confirmation and screen shot of charges. I used Aarp to check in for discount and they claimed it was the s... more

Owner Response
BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review
Dear K4602MFsarahk, First and foremost condolences on your loss. On behalf of Best Western Plus, please accept my apology for your unpleasant stay. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. Please email me the information on your stay. I would like a chance to look into this further. Please feel free to contact me if you have any further questions or comments concerning your stay. Thank you. Sincerely, Christy Nevills Guest Relations
Rating

Linda P, wrote review 03/01/2020

Jamie and TJ Wedding

This hotel had three levels, first floor, second floor, and down floor indoor swimming pool and fitness center. It offered free wifi and breakfast. Great group place and tastefully decorated. Emplo... more

Owner Response
BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review
Dear Linda P, Thank you for staying with us and sharing your experience. We are pleased you enjoyed the stay and found the hotel to be comfortable. Happy to hear you were able to enjoy our authentic hospitality. We hope to see you again soon. At your service, Christy Nevills Guest Relations
Rating

jsnellgrove99, wrote review 21/12/2019

Excellent customer service

Mark was great to help me out I would stay here again highly recommend if in this area we have stayed here multiple times never been disappointed clean rooms great breakfast and a overall very clean h... more

Owner Response
BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review
Dear Jsnellgrove99, Thank you for staying with us and sharing your experience, We are so pleased you found the hotel to be clean and pleasant. Mark takes great pride in the service he offers our guests and we are happy you found him to be professional and helpful. We hope to see you again soon. Christy Nevills Guest Relations Manager
Rating

socialb68, wrote review 18/12/2019

Amazing value

Pool, spa, real breakfast food! Not just a continental breakfast. There are plenty of options to chose from. Clean, great water pressure, plenty of towels and the friendliest staff! A must if you're ... more

Owner Response
BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review
Dear Social68, Thank you for choosing us and sharing your experience. We are please you found the room to be clean and the staff to helpful. We hope you can come back to Washington MO. to enjoy the city again. Every season has something great to offer. See you next time!
Rating

marcuspohl, wrote review 06/12/2019

Best hotel in the area, amazing staff

Was my first time staying at this hotel and stayed for four nights. I've been to a lot of different hotels, as I used to travel for work. I can tell you this is the best hotel in the Washington/Union ... more

Owner Response
BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review
Dear Marcuspohl, Thank you very much for taking your time to leave us feedback. We are overwhelmed by your enthusiasm for our Best Western Plus Hotel. On behalf of all our colleagues we would like to thank you for your friendly compliments. It is great you enjoyed our location just as we do! Thank you for the expression about the beds; we will definitely give that a look into. We try our best to provide comfortable accommodations and glad we had some solution to your needs while you were here. We look forward in seeing you again soon! Christy Nevills Guest Relations