Best Western Plus Washington Hotel

2621 E 5th Street, Washington, Missouri, 63090-3856, United States
based on 445 reviews Trip Advisor Logo
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Best Western Plus Washington Hotel

From corporate to leisure travel, the Best Western Plus Washington Hotel is a favorite for special events, complete with an events staff committed to making your vision a reality.

Hotels in Washington, MO may be known for hospitality, but th
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2621 E 5th Street, Washington, Missouri, 63090-3856, United States

Reviews of Best Western Plus Washington Hotel

Traveller Overview:
4.5 Rating: 445 reviews
Excellent 75%
Very Good 17%
Average 3%
Poor 1%
Terrible 1%
Rating

ChristyG619, wrote review 12/07/2021

Fantastic Stay

We booked this motel on our way home to Michigan from Texas. The reviews were true. The staff and motel were excellent. The room was clean, the pool was exceptional, and the full hot breakfast was de... more

Owner Response
Christy Nevills, Other at Best Western Plus Washington Hotel, responded to this review
ChristyG619, Thank you so much for the great review! We hope to see you again soon!
Rating

victoriaring2021, wrote review 26/06/2021

Events coordinator rude

It was just a bad experience w her being the whole reason we had to stay there to begin with she was very rude and handled the situation unprofessionally and when I spoke w the front desk the next day... more

Owner Response
Christy Nevills, Other at Best Western Plus Washington Hotel, responded to this review
Dear Victoria Ring, Myself and the staff do sympathize with your home situation; Yet, we are a business and have to protect our property and other guest staying. I'm Christy Nevills Event coordinator and also Guest relations manager. When we any debatable situations with our guest I'm the one that you would be talking with. When you approached the desk about staying more time at the hotel, I was taking the needed steps to talk with you about the hotel not extending your stay. You were at the front desk so I was able to speak with you directly in person. Which is on surveillance. The damaged property and the domestic situation which involved the police is reasons for our decision of the stay not being extended any longer. Any questions feel free to contact me. (636) 390-8877 Christy Nevills, Guest Relations Manager
Rating

kathy103, wrote review 05/06/2021

Nice experience

Front desk clerks were very polite and quick! We had a problem getting our remote to work. A lady came fairly quickly and helped figure out the problem! Breakfast had lots of choices and attendants we... more

Owner Response
Christy Nevills, Other at Best Western Plus Washington Hotel, responded to this review
Thank you very much for visiting our hotel, and for taking the time to share your kind words. We are honored and delighted to be at your service, and we look forward to welcoming you back soon! Guest Relations, Christy Nevills
Rating

robtx55, wrote review 01/06/2021

Don't stay in a suite

The so called suite was sub par with the rest of the hotel. I've stayed there before and know this room was an afterthought. It looked to be a store room converted into a guest room. It had a noisy... more

Owner Response
Christy Nevills, Other at Best Western Plus Washington Hotel, responded to this review
Dear robtx55, Thank you for sharing details from your stay that give us opportunities for improvement. Rest assured that we have shared this with each department involved. We will address the information to ensure that we continue to perform at the high level of quality we consistently deliver at the Best Western Plus. There were shortcomings during your stay, for which we apologize. We do hope you will return to experience our usual high level of service and create far more pleasant memories. Guest Relations, Christy Nevills
Rating

C4574RHjerrya, wrote review 02/05/2021

Very nice breakfast/Great Location

The hotel is easy to find and parking is convenient. Staff at check-in and check-out were friendly and helpful. The breakfast options available were tasty and plentiful. Numerous restaurants within a ... more

Owner Response
Christy Nevills, Other at Best Western Plus Washington Hotel, responded to this review
Dear C4574RHjerrya Thank you so much for the great your review! We hope to see you again soon!