Pleasant surprise made me visit so much better
29/03/2017 zeke0323, Clifton Park, NY
I am a dyed in the wool Hilton Honors guy, I travel a lot for work and I usually only stay in a Hilton property. Well I had to be in Washington MO for 5 days. I choose at first a Homewood Suites in Ch... more
I am a dyed in the wool Hilton Honors guy, I travel a lot for work and I usually only stay in a Hilton property. Well I had to be in Washington MO for 5 days. I choose at first a Homewood Suites in Chesterfield MO and thought I would drive to my destination each day. I found after getting halfway to Washington that it was going to be a task each day. I then looked in Washington at the available hotels and found this Best Western. I am usually snobish and would not even look at a Best Western. Well shame on me for being stupid. I called and a very nice man spoke with me, verified he had a room for the time I needed and at the price I wanted. I then checked out of my hotel and drove to the Best Western. I went into the desk and met the man, he let me see the room first and I found myself surprised. The hotel is very nice and clean and bright and warm feeling. The room I got was huge and very comfortable. Bed was nice and soft. Clean and fresh what a awesome hotel. Better than a lot of Hilton properties I have stayed at. I will not be so quick to dismiss a Best Western again. less
BWWashington, Guest Relations Manager at BEST WESTERN PLUS Washington Hotel, responded to this review
Wow! Thank you for such an awesome review of our property and staff! We are so happy to hear your stay was great even prior to your first step in the door, and that all was "clean and fresh"! We look forward to your next trip to the area!