Best Western Plus Washington Hotel

2621 E 5th Street, Washington, Missouri, 63090-3856, United States
based on 441 reviews Trip Advisor Logo
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Best Western Plus Washington Hotel

From corporate to leisure travel, the Best Western Plus Washington Hotel is a favorite for special events, complete with an events staff committed to making your vision a reality.

Hotels in Washington, MO may be known for hospitality, but th
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Check-in & Check out15:00:00 | 11:00:00
2621 E 5th Street, Washington, Missouri, 63090-3856, United States

Reviews of Best Western Plus Washington Hotel

Traveller Overview:
4.5 Rating: 441 reviews
Excellent 75%
Very Good 18%
Average 2%
Poor 1%
Terrible 1%
Rating

C4574RHjerrya, wrote review 02/05/2021

Very nice breakfast/Great Location

The hotel is easy to find and parking is convenient. Staff at check-in and check-out were friendly and helpful. The breakfast options available were tasty and plentiful. Numerous restaurants within a ... more

Rating

mikestravs, wrote review 28/04/2021

The winner in Washington

Stayed 4 nights and was overwhelmed by the service and attitude of the staff. The stay was great but the staff was amazing. From the gentleman that helped me with my phone booking problems to the maid... more

Rating

Twilly_13, wrote review 21/04/2021

Find a guest house instead

This hotel did not care that their entire parking lot was being jackhammered and repaved. They did not warn us when we made the reservations and didnt lift a finger to help us unload our car across t... more

Owner Response
Christy Nevills, Other at Best Western Plus Washington Hotel, responded to this review
Dear Twilly_13, I want to lead with my most sincere apologies for the issue at hand. Unfortunately, the repaving of our parking lot was necessary and due to many weather related delays (snow in April!?!) construction had been delayed by several weeks. Check-in time is 3pm or after and this construction was both scheduled to….. and did take place on a Monday starting at 11am, being fully completed by 5:30pm so as guests arriving that evening may not be inconvenienced. I am happy to see we were able to offer an early check-in to one of our spacious double queen rooms quit early in the day. Unfortunately this happened to overlap with the time construction was taking place. Though our front desk attendant offered to both assist with luggage upon check-in, this offer was refused. Our front office manager also offered a gracious discount for the inconvenience, where the entirety of the stay is at no cost. It is our end goal for all individuals to feel as though they are staying at their home away from home while with us and I am so sorry to hear we did not achieve that level of service this stay. Your feedback is being taken to heart and the appropriate steps will be implement. I invite you and yours to visit us again in the future, we will have the welcome mat rolled out as you drive up on our now smooth asphalt!
Rating

Stay673654, wrote review 28/12/2020

Great Hotel

Great hotel, My how they have changed. Wonderful service, very clean, most of all I felt safe. Looking for a place to relax with reasonable rates and safety look for your Best Western Plus, you will ... more

Owner Response
Christy Nevills, Other at Best Western Plus Washington Hotel, responded to this review
Dear Stay673654, Thank you for staying with us. We are so pleased that you found the hotel to be very clean and that you enjoyed the wonderful service. Our team takes great pride in the service they offer and we are pleased that you found them to be "above and beyond polite and helpful". Glad you felt safe and was able to enjoy your time with us. We hope to see you again soon. Sincerely, Christy Nevills Guest Relations
Rating

michaelschlegel, wrote review 23/11/2020

Stay in Washington MI

Clean bedrooms, fast Internet, nice reception. Very friendly. If your asking for good locations for food or anything else they will help you as good as possible. also the fitness area looks quiet comf... more

Owner Response
Christy Nevills, Other at Best Western Plus Washington Hotel, responded to this review
Dear Michaelschlegel, Thank you for choosing the Best Western Plus for your stay, and for leaving such a glowing review after your departure! , We would be delighted to welcome you back for another great visit anytime you are traveling back to Washington, MO! Guest Relations Manager, Christy Nevills