Best Western Plus Washington Hotel

2621 E 5th Street, Washington, Missouri, 63090-3856, United States
based on 435 reviews Trip Advisor Logo
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Best Western Plus Washington Hotel

From corporate to leisure travel, the Best Western Plus Washington Hotel is a favorite for special events, complete with an events staff committed to making your vision a reality.

Hotels in Washington, MO may be known for hospitality, but th
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2621 E 5th Street, Washington, Missouri, 63090-3856, United States

Reviews of Best Western Plus Washington Hotel

Traveller Overview:
4.5 Rating: 435 reviews
Excellent 76%
Very Good 17%
Average 2%
Poor 1%
Terrible 1%
Rating

adamsinternational, wrote review 31/07/2020

Going downhill from Previous Stays

We reserved two rooms ..One was on the main level, the other was on the third floor. The room on the third floor had an odor and upon closer inspection we noticed mold and what appeared to be water da... more

Owner Response
Christy Nevills, Other at Best Western Plus Washington Hotel, responded to this review
Dear Adamsinternational, Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for the inconveniences you experienced. I will address your comments regarding the service with the appropriate managers. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve. We hope that if your travels bring you back to our area, you’ll give us another opportunity to serve you and make it right.
Rating

bwagoner66, wrote review 18/07/2020

Quite rooms

Rooms are very quite with very little hallway noise and far enough from the road that traffic is not a issue. Beds are a little firm. Rooms are very clean. Check ins are always quick, especially if Ly... more

Owner Response
BW Washington, Owner at Best Western Plus Washington Hotel, responded to this review
Dear bwagoner66, Thank you for staying with us and sharing your experience of the hotel. We are pleased to hear you enjoyed your stay we look forward to seeing you again soon! Guest Relations Manager, Christy Nevills
Rating

AshleyH072020, wrote review 14/07/2020

Loved our stay!!!!

We traveled with our kids and some family. The rooms were so comfortable, and lots of room to move around and not tripping over each other. They were so clean and home like. The pool and hot tub were ... more

Owner Response
BW Washington, Owner at Best Western Plus Washington Hotel, responded to this review
Dear AshleyH072020, Thank you for choosing us and sharing your experience. We are pleased you enjoyed the pool and outdoor location. We hope to see again on a future trip into Washington, MO. Guest Relations Manager, Christy Nevills
Rating

Teresa H, wrote review 12/07/2020

Best Wedding Experience

We chose Best Western Plus in Washington for our wedding guests, and also used their meeting facility for our rehearsal dinner and also a catered breakfast. The Event coordinator was awesome with reco... more

Owner Response
BW Washington, Owner at Best Western Plus Washington Hotel, responded to this review
Dear Teresa H Thank you for staying with us and sharing your experience, We are so pleased you found the hotel to be pleasant. Our team takes great pride in the service they offer our guests and we are happy you found them all to be professional and helpful. We hope to see you again soon. Guest Relations Manager, Christy Nevills
Rating

ascudder2020, wrote review 26/05/2020

Pretty and quiet

No issues other than no breakfast during the time provided. They said between 6-9 but at 845 there was nothing. Not even one is and morning person and the people who dont get up at 6am dont eat and I ... more

Owner Response
BWWashington, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review
Dear Ascudder2020, Thank you for sharing your concern. It is through feedback such as yours that we are able to make improvements. We apologize for any less than expected service.We have had to change breakfast service guidelines due to Covid-19, sorry there wasn't a grab and go bag ready for you. Please be assured corrective measures will be taken. We are pleased that the room was Pretty and quite. We welcome a second chance to impress you. Christy Nevills Guest Relations