Bring your lawyer if you want to use the conference room.
21/10/2016 nsjohnson, Eugene, Oregon
First, the direct customer service staff are wonderful, and the room was comfortable. My issue is with management and the "strict policy" the general manager set. Numerous family members came from o... more
First, the direct customer service staff are wonderful, and the room was comfortable. My issue is with management and the "strict policy" the general manager set. Numerous family members came from out of state for my Mother's memorial. I asked if we could use the Inn's conference room the afternoon after the service, and was sent an email saying no, that was used "strictly for business". I said it was, that we would be reading her will. I did not get a reply until the day of check-in that the GM said we could use the room for $300 for 4 hours. The insulting and transparent game the GM played was unnecessary because I'd already dismissed the topic and had found a restaurant for people to gather. My father, also buried at the Wasco Cemetery, was a POW war hero. My Mother also served at Eagle Field and served humanity throughout her life. I fail to see how a small group of mourners who wanted to honor her memory could have possibly hurt the Inn. And by the way, most people who would have gathered in that room were Wasco Inn hotel guests! I want to know the GM's legal definition of "strictly business" and how he enforces this. Does he pre-approve agendas? Does he sit in the meetings to make sure they are strictly business? His actions were petty and uncaring. But he was the winner, he showed us who's boss. less