Best Western Plus Waco North

We only needed a room for one night. The front desk staff was super helpful and very friendly. Everything was very clean. There was coffee in the lobby and a continental breakfast in the morning. The pool was closed for maintenance, but a sign was posted on the front desk so you were aware upon arrival. The fitness center was small - 3 machines and a weights set and bench - but perfect enough to use during a brief stay. less

Staffs are very exceptional expectations. They are very friendly, professional, courtesy and helpful. Breakfast has more variety to choose. Keep up the great work! Thank you. We will definitely come here again. less

I enjoyed this hotel because it was convenient to downtown. We got a room on the back side which was very quiet. It is located right next to the highway but there is a partial barrier so the traffic noise was not bad. There is road construction going on but the access road was clear. less

Nice, clean room with space to spread out. The bed was comfortable and the pillows were not those half size pillows. Good water pressure in the shower. Internet worked well. Good TV and plenty of channels. I liked the operable windows to air out the room. Nice sofa and standard desk area. The smoke detector beeped on arrival, but Andrew at the front desk was very prompt and fixed it. I later noticed that the door to the freezer compartment of the refrigerator was broken. This turned the whole refrigerator into a semi-freezer. I knew that there was no buffet breakfast and had brought my oatmeal. I thought the sign said there would be a sacked express breakfast, but I saw nothing laid out either morning. The main disappointment was no coffee machine in the morning. I made do with one cup from the coffee maker in my room, but I rely on my hotel to fill a couple of 20 oz containers to hold me through a day of travel. Had I known beforehand, I would have been OK with it and had a plan. A good value for the price. I'd stay here again. less

The hotel was clean and comfortable. We got locked out of our room due to the batteries being dead in the door card reader and the manager was the only one with a master key to override the electronic portion of the door lock. Unfortunately he was 30 minutes away. His sons came to let us in so we could move our bags to another room down the hall. One of them showed up semi shirtless. Everyone was apologetic and we were provided a similar room. No other compensation for the inconvenience was offered and none was asked. The faucet in the replacement room leaked as much water out the back of it as it had coming out the front when you used it, It mostly all drained into the sink though. The breakfast was a grab and go brown bag consisting of a cutie type orange, a small prepackaged pastry, a granola bar, and a bottle of water. We were told this was due to the COVID-19 pandemic. I as at a similar hotel about a month ago and they provided coffee and other beverages and an assortment of hot & cold breakfast items with your stay at a lower nightly rate. The noise level was not too bad except in the morning when the traffic picked up on the interstate and the trash truck banged every dumpster several times. Overall, the staff was courteous and the rooms were comfortable but I will most probably look elsewhere next time I visit. less