Best Western Plus Vintage Valley Inn

911 Vintage Valley Pkwy, Zillah, Washington, 98953-9608, United States
based on 414 reviews Trip Advisor Logo
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Best Western Plus Vintage Valley Inn

The Yakima Valley is well-known for its wines and agriculture; however, our location in Zillah is ideal for family events and the corporate traveler, as well.

With over two dozen wineries in the Zillah area, our hotel is the natural choic
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Vintage Valley Inn

Traveller Overview:
4.5 Rating: 414 reviews
Excellent 72%
Very Good 21%
Average 3%
Poor 2%
Terrible 1%
Rating

Wanderer327309, wrote review 09/03/2020

A Home Away from Home

This is our home away from home when I am in the area. I love how family friendly everything is. The pool and spa are always well maintained. The evening chili and cookies are amazing. The breakfa... more

Owner Response
GailV178, Director of Sales at Best Western Plus Vintage Valley Inn, responded to this review
Thank you so much for your lovely, excellent review. We love those guests that return to us and sharing their lives with us and so look forward to serving you when you come. Thank you also for highlighting our great amenities, especially the pictures, which are a very popular attraction in the hotel. Spring has come to the valley and we look forward to your next visit with us. Gail Van Wyk, Director of Sales & Marketing
Rating

Maria O, wrote review 17/02/2020

Don't let the lovely exterior fool you!

This place is expensive and looks great from the outside. Once we entered, it was all downhill from there. Our room was not ready at 3pm (posted check-in time) and we happily agreed to run around town... more

Owner Response
GailV178, Director of Sales at Best Western Plus Vintage Valley Inn, responded to this review
Thank you Maria for taking time to post a review and for your positive comments on the cleanliness of our property. I did want to apologize for the check-in issues you had with your room. and for the lack of a front desk agent to speak to at check in, we have also addressed both these issue and have taken steps to resolve them, so thank you for bringing them to our attention. We are looking into the jacuzzi tub issues and the heating/cooling units. That room is only 4 years old with new units, so we are checking into whether there are some mechanical issues that need taken care of. Our pool and hot tub have also been renovated and upgraded in the last 4 years, so I'm sorry you were disappointed with that area. I sincerely hope you will give us another chance to serve you and again in your travels to our area and we thank you for bringing these issues to our attention. Gail Van Wyk, Director of Sales & Marketing
Rating

KirksHauling, wrote review 02/02/2020

Perfect, pet super friendly, Clean, clean comfy, quiet, parking for my truck and trailer

Pet friendly even gave my Border Collie, treats and a tennis ball, there is a grass area behind the hotel to throw the ball for the dog. parking for my truck and trailer. Free breakfast one of the bes... more

Owner Response
Elizabeth V, Director of Sales at Best Western Plus Vintage Valley Inn, responded to this review
Thank you so much Kirk for you lovely review. We are so glad you found us and that we could accommodate your Border Collie for your time with us. I will pass along your compliments to our cleaning staff and our breakfast staff and hope we can serve you again some time in your future travels. Gail Van Wyk, Director of Sales & Marketing
Rating

mireyaalejandre, wrote review 22/01/2020

Amazing!!

The staff is outstanding! I forgot some stuff back home and Heather went out of her way to help me. Breakfast was delicious! I recommend this hotel and seeing for yourself the caring atmosphere I was ... more

Owner Response
Elizabeth V, Director of Sales at Best Western Plus Vintage Valley Inn, responded to this review
Thank you so much Mireya for you very excellent review. Heather is one of our best front desk agent, so I am so glad she was able to help you out with your needs. I hope we can serve you in your future travels. Gail Van Wyk, Director of Sales & Marketing
Rating

Jonathan P, wrote review 27/12/2019

Business trip stay

Comfortable bed and room. Quiet, convenient parking in front of hotel. Welcoming adn efficient front desk staff. Well located right off highway. Breakfast is modest as one would expect of this typ... more

Owner Response
Elizabeth V, Director of Sales at Best Western Plus Vintage Valley Inn, responded to this review
Thank you so much Jonathan for your comments and compliments. We are glad you found us during your business trip and hope we can continue to serve you for your future travels. Gail Van Wyk, Director of Sales & Marketing