Much improved over the years
30/11/2017 richardgI1262XQ, Temecula, United States
We had not stayed in a Best Western for many years as we are Hilton Honors participants. We did, however, have to spend one night traveling to northern California on Highway 5, and so we chose Hotel M... more
We had not stayed in a Best Western for many years as we are Hilton Honors participants. We did, however, have to spend one night traveling to northern California on Highway 5, and so we chose Hotel Mission del Oro, Santa Nella, coming, and Best Western returning. Hotel Mission del Oro was very disappointing both in accomodations and loud workers very early in the morning.We thought we were in Tiajuana, not the US. We checked Best Western in Santa Nella the next morning for the future. It was much nicer, in a quieter location (walk to Anderson's Pea Soup restuarant). The Best Western should definitely be rated in Santa Nella as the best for accmodations for that area. On our return, it was late and we decided to try the Best Western in Patterson. It is on the caliber of a Hampton Inn: very nice accomodations: great king size bed, quiet a/c system, a nice refrigerator, Dirrect TV so we could watch our favorite RT News station, internet working, very nice restaurant and rolling luggage racks to move your own bags from your car to your room. BW will also match our Hilton Rewards level, so we will consider Best Western more often in the future. less
Anna M, General Manager at Best Western Plus Villa Del Lago Inn, responded to this review
We are glad that you chose to stay with us and are sorry to hear that you had a less than pleasant experience at your other accommodation. We are happy to hear that you will consider us for your future visits and hope that we see you back soon!