On average, it is the best hotel proximal to Patterson, CA. Each time that I have visited Patterson, I have stayed at this hotel. It is clean and just average. The first time I stayed was uneventfu... more
On average, it is the best hotel proximal to Patterson, CA. Each time that I have visited Patterson, I have stayed at this hotel. It is clean and just average. The first time I stayed was uneventful. However, my recent stay in June was not without incident. I made my reservation in advance and was given a room upon check-in. However, the TV did not work and the only maintenance staff who could fix it had gone home for the day. It was early evening around 6pm. So, I was placed in another room which was designed for the physically disabled. I was told that there were no other rooms available, however, I could check availability the next day. I had to call housekeeping because of badly soiled bed accessories. I requested a change of all the bed linen, covers, etc., and vacuum the room. Perhaps, on this day, housekeeping was in a hurry to go home. Staff are friendly and helpful, but this particular stay, the behavior was hit or miss. There were complimentary vouchers for breakfast that I was not told about at check-in. The next day when I went to the front desk to follow-up on whether another room was available, I encountered hotel staff explaining the complimentary breakfast voucher to another guest. I inquired and received it. I was told that I should have received it upon check-in. Overall, the Best Western fares better than other hotels in the area so for that reason, it will continue to be my go to option. less