Best Western Plus Victorian Inn

We loved this room. The husband and I felt so relaxed and even though we have that “thin desert blood” we sat in the little balcony and talked. Very good couples hotel in my opinion. Great bed, loved the bathroom, and even though we didn’t use the fire place it is a lovely bonus. less

We stayed here for one night in September. We were met by two lovely reception staff, who checked us in. Found our room, was a little dated, but nice, was really large, had a fireplace, although we didn't require it, bathroom was clean and had a huge shower, small but clean balcony with a slight sea view, it was nice. Short walk to the town and sea. Breakfast was plentiful, and topped up regularly by staff who were friendly and helpful. Would recommend for a short stay, and would stay again if I returned. less

For the past 12 years, we come to Monterey twice a year and usually stay a week at the BW Victorian Inn. The very capable manager, Sharleen Adams, has been making improvements in the property each year, and we are surprised on every subsequent visit to find this to be a much cleaner, warmer welcoming, and higher quality experience. The bathrooms have recently been renovated, the hallways are beautifully redecorated, the beds are upgraded with new mattresses. This location definitely provides a higher standard than any other Best Western property I have visited. This has become our home away from home. less

We loved our stay at the Inn, we stayed in a quiet room on the first floor. Our room (and bathroom) was very clean, a good size for a family of four (2 kids). The breakfast was very convenient offering a good variety of items. There is no AC in the room, but the fan worked fine. The location is great, close to main attractions. My only complaint is that the bed was too soft, despite that we would stay again. less

We were looking forward to our stay at this hotel but were sadly so very disappointed. The room was in need of an urgent makeover with rips to the curtains and stains on the chairs. The bed linen was cheap, thin and didn’t feel very clean (and didn’t smell newly washed!) and the mattress sunk in the middle - this indicated that it was clearly a very well worn mattress and needed replacing. Breakfast is basic with dried bread and cakes and omelettes are of the frozen variety (as indicated by the packaging left nearby!), subsequently reheated in an oven. Our room was extremely noisy (despite us asking for a quiet room) with loud footsteps from above, people shouting loudly, suitcases being dragged along outside our room and the traffic noise from the road outside. The staff are very unfriendly and curt and you don’t feel like a welcome guest at any point. At $300 per night, it is outrageously expensive for the standard of accommodation on offer. less