06/02/2018 stephanie b, Hot Springs, Arkansas
Our family came together for my grandma’s funeral. We all stayed. Over 70 of us. They worked with us and was very accommodating. They have an indoor pool and hot tub that the kids enjoyed. The breakfa... more
Our family came together for my grandma’s funeral. We all stayed. Over 70 of us. They worked with us and was very accommodating. They have an indoor pool and hot tub that the kids enjoyed. The breakfast had a great variety. The breakfast lady was working double time because of our group and did a great job. The front desk people were amazing. Very polite and professional. The house keepers were very nice and friendly. The 1st day we got there, There was an older gentleman who looked like the GM that was on his cell phone walking around talking really loud in the lobby and on the floor we were on. Wasn’t very professional at all. Other then that we would go back in a heartbeat. It’s right down the street from the mall walking distance. less
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 360-256-0707.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Best Western Plus Vancouver Mall Dr. Hotel & Suites