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Best Western Plus Vancouver Mall Dr. Hotel & Suites

AAA - 3 Diamond

Rooms & Rates

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Enjoy shopping at Vancouver Mall, endless nearby dining, a close proximity to Portland International Airport and much more at this Vancouver, WA hotel. A friendly staff, premium amenities and quality service greet you as you enter the hotel, but the comfortable and well-appointed rooms will keep you coming back again and again. Each accommodation at this Vancouver, Washington hotel includes all the comforts and convenience of home, including Internet access, and TVs with cable. Mini-suites, whirlpool tub suites and two-room suites are also available upon request.

Other amenities at this Best Western Vancouver Mall Drive include a complimentary hot full breakfast each morning, an indoor heated pool, spa, dry sauna, on-site fitness center and conference facilities available for up to 35 guests. The Best Western Plus Vancouver Mall Dr. Hotel & Suites is also perfect for weddings, receptions, reunions and meetings. Adjacent to the Vancouver Mall Shopping Center, this Vancouver, WA hotel offers easy access to nonstop shopping and dining. In addition the Best Western Plus Vancouver Mall Dr. Hotel & Suites is also nearby several other area attractions, including the Portland International Airport, downtown Portland, downtown Vancouver and more.

Make your next Vancouver, Washington hotel stay the best yet, book a stay at the Best Western Plus Vancouver Mall Dr. Hotel & Suites today.

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Location

9420 NE Vancouver Mall Drive
Vancouver
Washington
98662-6172
United States
AAA - 3 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 98662-6172

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Address
9420 NE Vancouver Mall Drive
Vancouver
Washington
98662-6172
United States


What's nearby?

Recreation

  • 3 mile(s) from Camas

  • 5 mile(s) from Portland

  • 10 mile(s) from Battle Ground

  • 45 mile(s) from Beaverton

  • 4.00 mile(s) from School for the Deaf

  • 4.15 mile(s) from Clark Community College

  • 4.15 mile(s) from Wa School for the Blind

  • 7.80 mile(s) from WSU, Washington State University

  • 9.60 mile(s) from Water Resource Education Center, Water Resource Educational Center

  • 17.43 mile(s) from PSU, Portland State University




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating: Based on 969 traveller reviews
Rating: 5 587
Rating: 4 237
Rating: 3 68
Rating: 2 33
Rating: 1 44
Rating

A cut above

12/10/2019 Steven S, Riverside CA, United States

As I Best Western rewards member I have stayed at many BW's over the years. This hotel is probably the best I have seen. Clean, comfortable, big TV, indoor pool, even a sauna. It was quiet and had ... more

Rating

It was horrible! Messed up our reservation and put us on the second floor when we had asked for the top floor.

11/10/2019 sassysue1979,

We were put in the pet area where my husband is very allergic to animals. We let the front desk know and was told there was nothing they could do! The beds you roll into the middle,very uncomfortable!... more

Rating

Do Not Use Them

10/10/2019 Michelle C,

We held a company meeting at this hotel for two days. The meeting space smelled of mold, it was not set up on the first day, the HVAC for the room did not work (Not Working written in sharpie on the t... more

Owner Response
Best Western Pl... S, General Manager at Best Western Plus Vancouver Mall Drive Hotel and Suites, responded to this review
Good Morning Michelle, Again, I do personally apologize for your experience and regret that we could not come to a better solution. As it was explained, while we are happy to accommodate early meeting setups, our typical check in is 9:00 a.m. When your staff came down and asked us to open the meeting room at 7:45 a.m. our front desk agent had thought it was to examine the layout of the room and get their materials together. We were extremely surprised when the presenter had come to the front desk and stated setup had not been completed when we had available staff on duty. Thank you for this feedback as we are now putting different procedures into place to ensure this never happens again. I do apologize you feel that the compensation offered to you was not adequate. I do apologize as it sounds as there may have been a mis-communication when you spoke to the front desk manager and requested a full refund for both days due to this issue and she had stated to you that she would speak to someone in upper level management before she was able to do this for you. I do realize it is extremely hard to understand the situation as you were not on property and situations are only being relayed to you. The presenter was having difficulty working the heating and cooling unit in the meeting area, but once our front desk manager came in and assisted her with the use of the unit, we found it to be within working order. We are confused as we did not see any notes attached to the unit while we were assisting the presenter with using the unit. As we spoke, I did advise you that during my time there we provided three air pots of coffee to your meeting area with water available at the beverage station. During our conversation it does sound like you were asking for individually chilled bottles of water rather than water available by dispenser. I do apologize you were under the impression there would be connecters for your laptop and other electronics as this is not something we typically supply, or have on property. This is not something we had ever been asked for while renting a meeting space so I was very surprised and saddened to hear we did not meet this expectation. Per our conversation, the presenter on property had requested reimbursement for the guaranteed rooms on the day the guest was supposed to check out. I do understand the frustrations, but we did hold those rooms in anticipation of arrival of your guests and in turn; we also turned away other guests looking for room at our location. Thank you for letting me know there are emails involved, as we usually have cancelations for rooms occur over the phone, I was not made aware I was looking for an email when we spoke about the guests that had not arrived. I have gone into length searching our email system for emails asking for a cancelations of those two rooms and had not found any from your email address. I would be happy to follow up on this situation for you; please feel free to contact me anytime regarding this situation. Again, I do apologize for your experience; if there is any additional way we can be of assistance please do not hesitate to contact us.
Rating

Hot Tub

08/10/2019 tduran2019, Marysville, Washington

My stay was wonderful due to the wonderful jet tub in my room. Long hard day at work and then being able to get in the nice big tub with plenty of hot water was amazing. The bed, pillows and all the r... more

Rating

Watch they're billing

02/10/2019 pjohnson58348, Florence, Oregon

Paid by credit card at the time of reservation including the pet charge. When we checked out they charged me a second time for the pet but wouldn't correct it. Smelled of marijuana into the evening ev... more