Let me start by saying the hotel did reduce my rate.
I booked a 2 bedroom for 3 adults. We arrived and found neither room had the darkening curtains only sheers so at night the bright, parking lot lights would glare into the rooms. I spoke with management and they said, we may have some curtains let me check. Never heard back. We resorted to using large binder clips and hanging a blanket over the window each night so we could sleep.
Next, the TV remote in one room didn't work. Spoke with management, was told we are changing remotes so we don't have anymore of those. So for the 4 days we were there, that TV was not used.
In general, our room was dirty and not well maintained. The hotel overall was also not clean and not maintained. Lots of piled up trash and the coffee and tea service in the lobby was almost always empty at all times thru the day,
I will never stay at that location again. less