Best Western Plus Valemount Inn & Suites

We stayed one night on our way to Victoria. The hotel is relatively new, exceptionally well taken care of, with very attentive staff. Covid modifications were well done with your health and well-being in mind. Facility and guest room were very clean. Breakfast was excellent in a time when most hotels barely provide anything of value. less

This BW is the best we’ve been in. Gorgeous property, huge fireplace in the breakfast room with classy, well appointed decor throughout the property. Nice location for a wedding as there is a quaint ceremony area with an existing arch. Plus, the sanctuary trail was lovely. 2 towers for viewing birds and pond wildlife. My girlfriend had to switch rooms and the professional, courteous treatment was outstanding. Thank-you you Pontis(sp??). Gorgeous views, hot pool, great “to go” breakie plus the caretaking staff was impeccable and friendly. We are coming back at Christmas! Can’t get enough of this place! less

Stopped at this hotel on the way home. $220 per night king bed 2nd floor. Do Not take a room with balcony. Although room darkening blinds on window, just a blind on balcony door that has an outside light that literally BEAMS into your room! The “free” breakfast is bagged, which is a good idea at this time but only 1 bag per room. Clearly marked for “2 people”, they give you 2 bottles of water, only a single banana and very small single breakfast burrito. False advertising! A total disappointment for a best western “plus”. less

I had precooked this hotel for 4 nights to celebrate our 25th anniversary by hiking in beautiful B.C Upon arrival, they requested a $900 Preauthorization, even though they already had our credit card on file. Has anyone else experienced this? We are platinum members & upon registering and viewing the room,it was unsuitable. It overlooked the parking lot & had 2 queen beds. I requested a king room overlooking the back & was told none was available. My husband & I went to the local hotels & found the Comfort Inn much more suitable. Upon returning to the BW, we informed them we wished to cancel our reservation. It was only then that they told us a king was available. Too late, we were unhappy with their response. We stayed the night & the so-called hot breakfast was a joke. First we all had to lineup & place an order. We didn’t receive our full order. Missing was the fruit and the bars were the cheap cereal bars and the wraps had to be heated in a microwave. We just threw them out & went to A & W. Upon check out, they tried to charge us a higher rate for the one night. I had to phone Best Western and tell them what happened. They had to reimburse us at the rate we were originally charged. Never again will we stay at this BW. It was more like the worst western. less

We stayed in a very clean room with 3!!! beds for our family of 4. It was the same price as 2 beds so that worked for us. Our two older children had their own beds. The pool had designated 1/2 hour slots with up to 8 people in the pool. We had the pool to ourselves for an hour the night we arrived and shared the pool for an hour the next morning before we left. The restaurant was very accommodating with food for the kids. The breakfast was bagged because of Covid-19 and cold but we had a microwave in the room to heat up the breakfast sandwich. Would have been better to have a boxed cereal option for the kids. The tub in our room didn't drain properly and I wasn't given any wifi when I arrived on the small piece of paper that listed the Covid-19 related changes to the hotel. I couldn't see any wifi information displayed in the room. Those are my only two complaints. The room was large, the tv and microwave and fridge worked. The shower was hot. The pool was clean. The beds were comfortable. We will likely stay again. Show CAA so you can get a cheaper rate by $20-40. less