Best Western Plus University Park Inn & Suites

115 Premiere Drive, State College, Pennsylvania, 16801-7329, United States
based on 688 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Plus University Park Inn & Suites

The Best Western Plus University Park Inn & Suites offers everything you are looking for when traveling to Happy Valley. The Best Western Plus University Park Inn & Suites is conveniently located near three major highways including I-99, I-80 and US- show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
115 Premiere Drive, State College, Pennsylvania, 16801-7329, United States

Reviews of Best Western Plus University Park Inn & Suites

Traveller Overview:
4.5 Rating: 688 reviews
Excellent 58%
Very Good 28%
Average 7%
Poor 4%
Terrible 1%
Rating

Tara P, wrote review 19/07/2021

Excellent Service and Great Rate!!!!

This is the third time that I have held a weekend meeting at this hotel. Each time the staff have gone above and beyond in their service. They are pleasant, helpful and always serve with a smile. N... more

Owner Response
Vicky Barton, Sales at Best Western Plus University Park Inn & Suites, responded to this review
Thank you so much for your wonderful review. We are thrilled to welcome your group back time and time again. We take pride in providing great customer service and are so happy to hear that this shows during your time with us. We look forward to working with you again in the future. Happy Travels!
Rating

dreammakerr2021, wrote review 11/07/2021

ABUSIVE MANAGER-please do not support this hotels treatment of their employees

Traveling 50-100 nights a year, I understand that hotel employees/managers have to deal with some very irritating, demanding guests. Housekeepers have a very unappreciated job to begin with but the (m... more

Owner Response
Vicky Barton, Sales at Best Western Plus University Park Inn & Suites, responded to this review
Dear Chris— We were very disturbed by your comments about our Best Western management in State College. I’m sorry to hear of your experience. Every Best Western is independently owned and operated and is not managed by Best Western Corporate. I would be very interested in speaking with you about your experience and the situation you described. We have an open door policy as an ownership group and I’m very surprised to hear about this situation from a guest review and not directly from one of our valued employees and contractors. Please reach out to me by phone or email. If you call the hotel, the front desk can provide you with my direct contact information if I’m not immediately available. All the very best, John Delozier Managing Partner and VP- Hotel Operations
Rating

MyNightAtMauds, wrote review 02/07/2021

Front desk staff needs a double upgrade

They appear to have had a facelift at the hotel, which has a more spacious lobby and somewhat lighter carpet since I was last here. I prefer the previous esthetic, to be honest. Breakfast is still a g... more

Owner Response
Vicky Barton, Sales at Best Western Plus University Park Inn & Suites, responded to this review
Thank you for taking the time to review your recent stay with us. We are so sorry for your difficulties at check in and we have coached that employee on how to better handle id checks at check in. Regarding our upgrade it is still in progress, we look to replace the hall carpets soon. The lobby and breakfast furniture will be reintroduced in the near future now that covid restrictions have dropped and we will begin incorporating hot food items into our breakfast program starting next week. We do apologize that we did not meet your expectations and hope you will consider giving us another chance in the future. Safe Travels!
Rating

msdoll21, wrote review 11/05/2021

Penn State Graduation Weekend

hotel was clean but Best Western is price gouging. $1,450 for two nights in state college. I must have been out of my mind to pay that. Never again. They would not even compromise on the rate even wh... more

Owner Response
Vicky Barton, Sales at Best Western Plus University Park Inn & Suites, responded to this review
Thank you for taking the time to leave a review regarding your most recent stay. We understand and apologize for the frustrations regarding rates during special event weekends. Our rate fluctuates in line with the rest of the hotels in the State College area. Rates change depending on how many rooms are available in the area and what the demand for a specific date may be and this is true of most hotels. Again, we do apologize for any stress and frustration the higher rates on graduation weekend caused you.
Rating

NorthStar659020, wrote review 04/05/2021

mmcknight

We have stayed at this hotel several times and we're always pleased with our stay. The staff is helpful and always pleasant. The rooms are always clean and comfortable. Due to covid, we are unable to ... more

Owner Response
Vicky Barton, Sales at Best Western Plus University Park Inn & Suites, responded to this review
Thank you for taking the time to review your recent stay with us. We arw thrilled to see you had a wonderful stay and that you choose to stay with us time and time again. We also hope that we will be able to transition back to a more normal breakfast in the near future. Safe travels!