Best Western Plus University Park Inn & Suites

I stayed in this Best Western about 2 years ago and it was beautiful. We stayed there on 9/26/2020 and it was still nice but showing many signs of wear and tear. Our room had some peeling wallpaper and a large crack in the shower enclosure. The gym is small with equipment in need of repair. The hot tub was also broken. They have no breakfast to speak of as advertised. They have terrible coffee from a machine, no fresh brewed, and a couple things to grab and go for breakfast that were poor quality. I understand the breakfast has to be a grab and go, but I stayed at the Hyatt downtown the next night and that Hotel does it right. I wouldn't go back, not worth it and it's 10 minutes from downtown. In addition, the walls were thin and I could hear conversations from the room next door half the night. less

Traveled with my family and another family to State College for a wrestling tournament. The tournament had blocks reserved at the Best Western Plus on Premiere Drive. So after looking at the website, we took a chance and reserved our rooms with them. Exterior of hotel was clean and parking lots were well maintained. Enter the lobby...very clean. Area marked for social distancing. 2 clerks behind desk checking people in as it was very busy. Checkin went quickly. Given our keys and went to elevator. Our room was on 3rd floor and with all our stuff, elevator was best bet. Elevator was VERY slow. Get up to 3rd floor. Found our room. Large room...2 queen beds...smelled very clean...looked well kept. No stains on furniture or carpet or the linens. Bathroom was spotless. We were pleased with the room. My kids enjoyed the pool (the staff limited the number of people in the room at a time). Pool are was super clean. Only problem (and I do NOT blame the hotel for this) was kids from other rooms running in the halls and slamming doors and banging on walls until 11:30pm. I blame the adults who were chaperones for those kids for not controlling them. Managed to get to sleep. Room temperature was great. Beds were so comfortable. We all slept soundly. Breakfast in the morning was limited but we expected that...I mean we are in the middle of a pandemic. Prepackaged pastries, cereal and misc frozen items (sandwiches, mini waffles, breakfast pizza). It was enough for my family. It was a grab and go selection. Check out was simple. Our entire stay was better than expected. Would highly recommend this hotel. less

I understand were in the middle of a pandemic, but when you are still charging over $100 a night for a room, one would expect Housekeeping everyday. The breakfast selection was horrible, Frozen breakfast sandwhiches you have to microwave, there was no milk, just SOY! If you work night shift and sleep during the day dont plan on getting any sleep because they are obviously doing renovations. They are understaffed and from what I heard while standing at the desk to turn my key in, the staff that is still working are treated very rudely. All I heard was a Woman in the back (who im guessing is the manager) Yelling at the front desk guy. Screaming and cursing F this F that and that its not her GD problem (which my kid heard!). I genually felt bad for that employee. What kind of manager curses at and degrades her employees? Disgusting! I will never stay here again for that exact reason. less

My room was comfortable and clean,staff was helpful, high speed internet was useful and the breakfasts were outstanding. Very nice location to stay and I'd stay there again if i travel to State College. less

We loved being at the hotel. The rooms were amazing and beds I slept like a baby. Also breakfast was wonderful. Staff was nice and very friendly. I also got an added bonus that penn state university was real close and got the opportunity to tour ftbll stadium less