Best Western Plus University Park Inn & Suites

115 Premiere Drive, State College, Pennsylvania, 16801-7329, United States
based on 673 reviews Trip Advisor Logo
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Best Western Plus University Park Inn & Suites

The Best Western Plus University Park Inn & Suites offers everything you are looking for when traveling to Happy Valley. The Best Western Plus University Park Inn & Suites is conveniently located near three major highways including I-99, I-80 and US- show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus University Park Inn & Suites

Traveller Overview:
4.5 Rating: 673 reviews
Excellent 58%
Very Good 28%
Average 7%
Poor 4%
Terrible 1%
Rating

Q6860NRdawnb, wrote review 23/05/2020

Would give 0 Stars if I could

I understand were in the middle of a pandemic, but when you are still charging over $100 a night for a room, one would expect Housekeeping everyday. The breakfast selection was horrible, Frozen breakf... more

Owner Response
Vicky B, Director of Sales at Best Western Plus University Park Inn & Suites, responded to this review
Valued guest, thank you for your feedback regarding your most recent stay. My sincerest apologies in all mentioned regards of your recent stay. With the pandemic we are limited in our breakfast selections to pre packaged items for the time being until social distancing restrictions are lifted. This change as well as the removal of housekeeping stay over service are changes most hotel chains have made during these difficult times to reduce touch points, promote social distancing and further our measures to keep guests and staff as safe as possible. Fresh towels, and changing of trash is available upon request. We are currently under renovations during normal business hours, to limit the disturbance to our guests. The upgrades and renovations are in the best interest of our guests and will provide a better experience overall in the future. In regards to the conversation you overheard among two staff members, please let me offer my greatest and sincerest of apologies and assure you the involved parties will be made aware of your review and the situation so we can be sure such does not repeat in the future. I do hope you will consider giving us another chance in the future, we would appreciate the opportunity to show you the great customer experience we are normally known for.
Rating

ucpemerg, wrote review 13/03/2020

Comfortable stay

My room was comfortable and clean,staff was helpful, high speed internet was useful and the breakfasts were outstanding. Very nice location to stay and I'd stay there again if i travel to State Colleg... more

Owner Response
VickyB2863, Director of Sales at Best Western Plus University Park Inn & Suites, responded to this review
Thank you for taking the time to review your recent stay with us. We are thrilled to hear you had a wonderful stay and enjoyed our complimentary breakfast. We look forward to seeing you again in the future. Happy Travels!
Rating

Steven K, wrote review 08/03/2020

Mr steven Keller

We loved being at the hotel. The rooms were amazing and beds I slept like a baby. Also breakfast was wonderful. Staff was nice and very friendly. I also got an added bonus that penn state university w... more

Owner Response
VickyB2863, Director of Sales at Best Western Plus University Park Inn & Suites, responded to this review
Thank you for taking the time to review your most recent stay with us. We are thrilled to hear it was a wonderful stay and that you had a great night sleep and enjoyed the complimentary breakfast. We hope you will visit the area again soon! Happy Travels!
Rating

banjuja58, wrote review 03/03/2020

Very clean

Stayed one night while traveling. Very clean, quiet room. Free breakfast was nice, typical selections for a hotel of this type. Check in was quick and friendly. I will definitely stay here again if I... more

Owner Response
VickyB2863, Director of Sales at Best Western Plus University Park Inn & Suites, responded to this review
Thank you for taking the time to review your recent stay with us. We are so happy to hear you had a wonderful stay, and we hope you will stay with us again soon. Happy Travels!
Rating

coopcat12, wrote review 09/02/2020

Weekend visit with college daughter

Traveled to State College to visit our freshman daughter at PSU. We stayed two nights in this hotel and found the room to be very spacious with two queen beds. Room was very clean and found it to be q... more

Owner Response
VickyB2863, Director of Sales at Best Western Plus University Park Inn & Suites, responded to this review
Thank you for taking the time to review your recent stay with us. We are thrilled you and your daughter had a great stay and we hope to see you again soon. Happy Travels!