Best Western Plus University Park Inn & Suites

115 Premiere Drive, State College, Pennsylvania, 16801-7329, United States
based on 685 reviews Trip Advisor Logo
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Best Western Plus University Park Inn & Suites

The Best Western Plus University Park Inn & Suites offers everything you are looking for when traveling to Happy Valley. The Best Western Plus University Park Inn & Suites is conveniently located near three major highways including I-99, I-80 and US- show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
115 Premiere Drive, State College, Pennsylvania, 16801-7329, United States

Reviews of Best Western Plus University Park Inn & Suites

Traveller Overview:
4.5 Rating: 685 reviews
Excellent 58%
Very Good 28%
Average 7%
Poor 4%
Terrible 1%
Rating

msdoll21, wrote review 11/05/2021

Penn State Graduation Weekend

hotel was clean but Best Western is price gouging. $1,450 for two nights in state college. I must have been out of my mind to pay that. Never again. They would not even compromise on the rate even wh... more

Owner Response
Vicky Barton, Sales at Best Western Plus University Park Inn & Suites, responded to this review
Thank you for taking the time to leave a review regarding your most recent stay. We understand and apologize for the frustrations regarding rates during special event weekends. Our rate fluctuates in line with the rest of the hotels in the State College area. Rates change depending on how many rooms are available in the area and what the demand for a specific date may be and this is true of most hotels. Again, we do apologize for any stress and frustration the higher rates on graduation weekend caused you.
Rating

NorthStar659020, wrote review 04/05/2021

mmcknight

We have stayed at this hotel several times and we're always pleased with our stay. The staff is helpful and always pleasant. The rooms are always clean and comfortable. Due to covid, we are unable to ... more

Owner Response
Vicky Barton, Sales at Best Western Plus University Park Inn & Suites, responded to this review
Thank you for taking the time to review your recent stay with us. We arw thrilled to see you had a wonderful stay and that you choose to stay with us time and time again. We also hope that we will be able to transition back to a more normal breakfast in the near future. Safe travels!
Rating

Joe S, wrote review 04/05/2021

Won't do it again

No hot water to take a shower after driving for 8 hours. Grab and Go breakfast was pathetic. Then they expect me to pay for the room? I don't think so. If a restaurant serves a cold meal, or a mechani... more

Owner Response
Vicky Barton, Sales at Best Western Plus University Park Inn & Suites, responded to this review
We apprechiate you taking the time to leave feedback regarding your recent stay. We are sorry that your experience at our hotel was not an enjoyable one. We do hope to transition back to a non grab n go breakfast in the future. We would also like to offer our sincerest apologies regarding the hot water. Upon notification that there was a problem, maintenance was immediately called in and our system reset within 20 minutes of his arrival. We completely understand the frustration and dissapointment upon not recieving amenities you expected at our hotel. We would apprecbiate the oppertunity to make things right for you. Please feel free to reach out to me directly so that we may discuss your experience further.
Rating

ms2ner15, wrote review 06/04/2021

Clean and convenient

Staff was great, good location, clean rooms, fair prices. Breakfast was limited due to the pandemic but that should return soon I hope. No bar but they have a Beautiful patio out back that my family e... more

Owner Response
Vicky Barton, General Manager at Best Western Plus University Park Inn & Suites, responded to this review
Thank you for taking the time to review your recent stay with us. We are happy to hear you had a great stay and got to enjoy our outdoor patio area. We hope to see you again soon. Happy Travels!
Rating

traveler2020202021, wrote review 05/04/2021

Great hotel needs to be cleaner

The Hotel was great, room was nice except for the bathroom mirrors were really dirty, the microwave and microwave area was dirty, the coffee maker was really nasty, and one the side table lamps didn’... more

Owner Response
Vicky Barton, General Manager at Best Western Plus University Park Inn & Suites, responded to this review
Thank you for taking the time to write a review regarding your recent stay. Our sincerest apologies in regard to your cleanliness concerns. We assure you this is not a normal occurance and your concerns will be addressed with housekeeping and corrected moving forward. We hope you will consider staying with us again in the future and are happy you enjoyed the rest of your stay.