Best Western Plus University Inn

We are in day one of a two day visit. Folks have been very friendly and helpful. Hotel has recently been updated (and they’re still working on it, but we’ve heard no disturbances). Extra touches everywhere - fresh fruit, orange spa water and cookies at front desk, crayons for children in waiting area, fantastic selection of hot and cold items at breakfast bar (seriously, if you can’t be satisfied with this layout, you can’t be satisfied!). Rooms extremely clean, spacious, bed super comfortable (I awoke without back pain for the first time in weeks!). Indoor pool, fitness room, easy parking. Movie theatre and shopping plaza right across the street. Highly recommend. less

I had an amazing stay with Best western Hotel in Olean, NY. I travel to upstate NY quite few times in a Year and had some bad experiences in the past but this is my first time in Best Western and I have no complaints. Staff was very professional, welcoming, cordial and know the customers. They price matched and proved, customers first than money or business. Very helpful and has suggested few good places to eat around as well. Breakfast was arranged in a timely manner and was very tasty too. They should increase the lobby size though. I definitely recommend this hotel for your stay. less

Best Western does a good job making your stay pleasant. Breakfast has a variety of foods. There is an indoor pool and a fitness center. Located near St. Bonaventure and near Olean stores as well. Staff is very helpful. less

I had a 5 night stay at this wonderful place. Front Desk staff was perfection. My room was quiet, clean, refreshing & smelled so good. Free Breakfast was extravagant. Coffee always fresh. Highly recommend staying here. No disappointments. less

This location is:ConvenientCleanModernComfortableAffordableThe staff is absolutely fantastic! They initiate conversations with their guests, always smile and go above and beyond to make your stay feel like home. Someone is always available to answer questions or take care of any issues that might arise!Jessica is friendly to all guests and makes sure she greets everyone as they walk by. All the guests she speaks to she does on a personal level and knows many of the regular corporate guests on a first name basis!Conner is definitely into his role! He has shared with me several things about the hotel business I would have never thought about. He impresses me with his knowledge of the local competition of other hotels and makes checking in something to look forward to! Tom, and his bow ties, add a flare to the experience of staying there. He makes making reservations easy, accommodates regular guests like me, and makes the one-time or infrequent guests want to return.Rhonda is a hard worker and never seems to stop. I feel guilty taking time for small chit chat because I might be keeping her from completing her next task. However she always takes the time to smile and engage in friendly conversation!I have stayed there twice a week for about the past six months. I keep coming back because the place is clean, modern and the staff make you feel at home.Choose this location to stay and you won't be disappointed! less