Best Stay & Play Golf Package Around
I wish so badly that I could give this a 5+ star review but the only reason I am giving it a 4 is do to the confusion that the staff had at check-in. I worked with Angela Osborne on coordinating my gr... more
I wish so badly that I could give this a 5+ star review but the only reason I am giving it a 4 is do to the confusion that the staff had at check-in. I worked with Angela Osborne on coordinating my groups golf trip and needless to say that she was absolutely incredible. She handled the room reservations, setting up our tee times and also left me a hand written thank you note with a fruit platter in my room.... Not to mention a welcome message on the reader board out front for our group. She was very accommodating every time I had a question or had to change the number in my party. When our trip was done I drove back from Palouse Ridge to meet and thank her and she even reserved the same trip for me in 2020. If you are a golfer and have not looked into their stay and play package offerings you are doing yourself a disservice; 2 nights stay with double occupancy, 2 rounds at Palouse Ridge and 2 rounds at Circling Raven for the price they offer is an absolute no brainer.
If I could give a rating to Angela alone she would easily exceed the maximum amount allowed for everything she did for our group and still continues to do in preparation of next year. Excited to come back with more members of our annual golf trip in 2020. less
Jacky V, Front Office Manager at Best Western Plus University Inn, responded to this review
I am so happy to hear that you enjoyed our golf package and are coming back this year. We continue to do our best to provide the best deal in the area to allow our guests to enjoy any, or all, of the courses we partner with.
I am sorry there was confusion during check-in. Please know we do our very best to communicate all our guests' needs to our staff. I am sorry that we did not succeed for your group. We will definitely have this fixed for your next trip.
We look forward to seeing you all again soon.